Job Openings at Standard Bank Group

Job Description

• To facilitate and coordinate administrative tasks for the Regional Head and the regional teams to ensure effective business functions within the region.

Qualifications

• Minimum Qualifications:
• Completed secondary school/Matric qualification
• Degree in Business Studies/Financial Planning/Administrative studies

Minimum Experience:

• Minimum of 3 Years Administrative Supervisory experience
• 1 year Financial Planning experience preferable
• Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Taking Action
• Team Working

Technical Competencies:

• Business Administration Skills
• Data Management (Administration)
• Diary Management
• Email Monitoring
• Travel Arrangements
• Verbal Communication

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Job Description

• To lead, organise and manage operations in an assigned section, within the Transaction Management Unit, overseeing a team of Transactors to achieve defined targets and quality standards.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Experience Required
• Transaction Management Unit
• Operations
• 8-10 years
• A track record adding value and delivering professional, client centric service to internal and /or external clients preferred
• 8-10 years
• Experience effectively supporting team management across the section (e.g. people, processes and systems), demonstrating the ability to translate the strategic objectives and long term goals into medium and short term deliverables.
• 8-10 years
• Experience working within Transaction Management in Financial Services supporting the Investment Banking business, demonstrating relevant knowledge of Investment Banking Debt Products, the financial instruments managed by Wholesale Clients TMU and the ability to interpret related legal agreements.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Examining Information
• Interacting with People
• Interpreting Data
• Making Decisions
• Managing Tasks
• Producing Output
• Pursuing Goals
• Resolving Conflict
• Team Working

Technical Competencies:

• Financial Accounting
• Financial Statement Analysis
• Legal Administration
• Risk Awareness
• Risk Identification

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Job Description

• To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications

• Minimum Qualifications:
• Matric (Secondary Education Certificate)
• National Diploma (NQF6 FAIS recognized qualification)

Experience Required

• A minimum of 3-4 years of experience in Personal and Private Banking, with a proven track record in front-line banking operations, client relationship management, and delivering tailored financial solutions.
• Comprehensive Product and Process Knowledge: Strong understanding of retail and business products, sales strategies, branch procedures, and operational compliance, including cross-selling and optimizing financial outcomes for clients.
• Leadership and Client-Centric Excellence: Skilled in leading sales teams, driving performance, coaching, and delivering exceptional client service through proactive and empathetic engagement in high-pressure environments.

Additional Information

• To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.
• Provide strategic leadership and direction to the Universal Banking team, ensuring alignment with organisational goals and objectives.
• Implement and maintain rigorous performance management systems to drive team productivity and efficiency.
• Conduct regular performance reviews and provide constructive feedback to team members, addressing any performance issues promptly and professionally.
• Oversee the development and execution of comprehensive training programmes to enhance team members' skills and knowledge.
• Ensure strict adherence to all regulatory requirements, internal policies, and risk management protocols.
• Analyse market trends and competitor activities to identify opportunities for business growth and service improvement.
• Develop and implement strategies to enhance customer satisfaction and loyalty, regularly reviewing and refining these approaches.
• Manage branch resources effectively, including budget allocation, staffing levels, and technological infrastructure.
• Collaborate with other departments to streamline processes and improve overall operational efficiency.
• Represent the branch in high-level meetings and negotiations with key stakeholders and partners.
• Take full accountability for branch performance metrics, including financial targets, customer satisfaction scores, and compliance ratings.
• Proactively identify and mitigate potential risks to branch operations and customer relationships.
• Foster a culture of continuous improvement, encouraging innovation and best practice sharing within the team.

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Job Description

• To source and secure new HNW individual Personal Insurance customers.
• The role will require a face to face interaction with high net worth customer market which always requires professional conduct.
• Providing a comprehensive array of customised Insurance solutions tailored to meet these customer’s needs.
• Offer continuous, close, professional and personal attention service to newly acquired and existing customers by assisting and administering the customer’s policy.
• Ensure all short-term insurance needs in terms of assisting with claims, cover required, and annual renewal of the policy is provided to the customer on a personal, professional and efficient manner.  
• Always ensure an excellent customer experience and ensure the six Treating Customer Fairly outcomes dictate behaviour, engagement action and advice given to customer.   
• The position will require frequent travelling to meet with existing and potential clients and be able to works independently in the absence of supervision / assistance.
• When required, visits, delivers (and/or collects) documents and relevant information from HNW customers’ homes or offices at the convenience of the customer.

Qualifications

Type of Qualification: 

• Minimum qualification – Grade 12/Matric Certificate
• Full Qualification as recognised by the Registrar
• Fit and Proper - FSCA
• Higher Certificate Short-term Insurance
• Relevant business-related tertiary qualification e.g. BA degree/qualification is an advantage
• Undergraduate degree, or similar [majors in Risk, Finance, Insurance an advantage] and/or
• Postgraduate or professional qualification in risk and relevant experience an advantage
• Be prepared to write KI examination should this be required
• Must have passed FAIS exams min 60 credits – qualification and experience as determined by “Fit and Proper Requirements” of the FAIS legislation.

Experience Required

• Experience as determined by FAIS legislation. A minimum of 5 years previous working experience in a personal short-term insurance (commercial experience would be an advantage) either as a Servicing/Sales Agent, Broker or Insurer. Bancassurance experience preferable.
• Sound knowledge of personal insurance offering, procedures and products.
• A good working knowledge of FAIS and FICA legislation.
• Maven system knowledge would be advantageous
• Sales and negotiation skills.
• Excellent verbal and written communication skills
• Previous portfolio Insurance relationship management experience (5 years in total) as an Account Executive/Insurance Manager managing a portfolio of HNW customers in the personal short-term insurance environment is preferable.
• A minimum of 5 years previous working experience in Short term insurance. Preferable in a sales, servicing, personal portfolio management position. Practical exposure to banking principles and to establish credible relationships.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Empowering Individuals
• Examining Information
• Exploring Possibilities
• Following Procedures
• Impressing People
• Interacting with People
• Pursuing Goals
• Team Working
• Understanding People
• Valuing Individuals

Technical Competencies:

• Insurance Principles
• Cross and Up-Selling
• Customer Understanding ( Consumer Banking)
• Financial Analysis
• Mind of Customer Experience
• Product Knowledge (Consumer Banking)

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Job Description

• To oversee the effective functioning and delivery of a number of branches/PORs, ATMs, etc. to ensure that the distribution mix remains sustainable and profitable.

Qualifications

• Minimum Qualifications:
• Bachelor's degree in Business Administration, Finance, Economics, or a related field

Preferred Qualifications:

• Experience in managing multiple branches or distribution channels simultaneously
• Demonstrated ability to drive business growth and improve operational efficiency
• Strong leadership skills with experience in managing and developing teams
• Excellent analytical and problem-solving skills
• Proficiency in financial analysis and budgeting
• Strong communication and interpersonal skills
• Experience in implementing and managing digital banking initiatives
• Knowledge of risk management and compliance procedures in the banking sector
• Additional Requirements:
• Willingness to travel between branches as required
• Flexibility to work extended hours when necessary
• Proficiency in using banking software and MS Office suite

Additional Information

Behavioural Competencies:

• Developing Expertise
• Directing People
• Embracing Change
• Generating Ideas
• Interacting with People

Technical Competencies:

• Business Acumen (Audit)
• Financial Acumen
• People Strategy Development
• Product Knowledge (Consumer Banking)
• Risk Management

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Job Description

• To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

• Minimum Qualification:
• NQF Level 5 or equivalent in Banking, Finance, or related field
• Experience Required:
• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch
• Demonstrated experience in customer service and relationship management
• Proficiency in cash reconciliation and balancing
• Experience with banking software and cash management systems

Skills and Competencies:

• Excellent numerical and analytical skills
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office suite, particularly Excel
• Knowledge of anti-money laundering (AML) and know your customer (KYC) procedures

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies:

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

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Job Description

• To lead the strategic and operational performance of our Full Maintenance Leasing (FML) and Operational Leasing portfolio. This senior leadership role is central to delivering exceptional client value, operational excellence, and sustainable profitability within our growing fleet management business.

Qualifications

• Minimum Qualification
• Degree in Business, Finance, Supply Chain, or Engineering (postgraduate qualification advantageous).

Experience

• Minimum 10 years’ experience in fleet leasing, asset finance, or vehicle management — with at least 5 years in a senior operational leadership role.
• Strong understanding of vehicle life-cycle management, residual value risk, and maintenance cost control.
• Proven track record of leading transformation initiatives and improving operational efficiency in a complex environment.
• Deep knowledge of leasing systems, vendor management, and financial performance drivers.

Additional Information

Behavioural Competencies:

• Strategic thinker with a strong operational execution mindset.
• Commercially astute and analytically driven.
• Exceptional people leader, inspires, develops, and empowers teams.
• Passionate about client excellence, technology enablement, and continuous improvement.

Technical Competencies:

• Lead the end-to-end leasing operations including asset procurement, maintenance fund management, contract administration, and remarketing.
• Drive operational efficiency through process optimisation, automation, and data-driven decision-making.
• Oversee financial control, pricing integrity, and risk management to ensure sustainable portfolio performance.
• Collaborate with cross-functional teams, sales, credit, technology, and supplier networks,  to ensure seamless delivery of client solutions.
• Lead a high-performing operations team, embedding a culture of client centricity, accountability, and innovation.
• Ensure compliance with regulatory requirements, internal policies, and audit standards.

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Job Description

• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications

Minimum Qualification:

• NQF Level 5 (FAIS aligned)
• Experience Required:
• Client Coverage
• Personal and Private Banking
• 3-4 years sales and service experience. If no FAIS experience, would then need to operate under supervision
• Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products
• Proven track record of meeting and exceeding sales targets
• Experience with customer relationship management systems

Skills and Competencies:

• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office suite, particularly Excel
• Ability to work effectively in a fast-paced, team-oriented environment
• Strong attention to detail and accuracy in financial transactions
• Excellent time management and organisational skills

Additional Information

Behavioural Competencies:

• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding & Product Knowledge (Consumer Banking)
• Processing

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Job Description

• To plan, lead, manage & deliver independent, objective & professional assurance insights across NFR SA portfolios to provide insights to Risk Committees, Boards, Regulators & Management Teams. Engage across portfolios to review outcomes, findings & recommendations. .

Qualifications

• Qualification in Audit (degree) is essential
• Qualification in Risk management (degree) advantageous

Experience Required

• Risk & Corporate Affairs
• 5-7 years  years experience in conducting audits and assessments, with an understanding of the business environment. Experience in banking or risk management is essential. Team leadership experience as well as project management experience is required.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Directing People
• Embracing Change
• Empowering Individuals
• Interacting with People
• Meeting Timescales
• Providing Insights
• Showing Composure
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Audit Methodology
• Business Acumen (Audit)
• Execute Audit Delivery
• Internal Auditing
• Maintain IA Professional Practices
• Promote Good Governance, Risk & Control

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Job Description

• To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed, developing a strong understanding of account servicing processes, product offerings, compliance requirements, and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.

Qualifications

• Minimum Qualification 
• Secondary/High school/A levels/Matric
• NQF5 Relevant FAIS qualification and experience.

Experience Required

• 1-2 years
• If no FAIS experience, would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking) & Product and Services Knowledge
• Processing