Usability Interface Specialist at FNB South Africa

Role Purpose

• To design user interfaces, using best practices and principles

Responsibilities

• Drive business profitability in the context of cost management through Information technology solutions
• Increase operational efficiency and suggest solutions to enhance cost-effectiveness- Advocate for a culture of user-centered design throughout the organization
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing input to business requirements
• Work closely with a cross-functional team to assess product requirements for new and enhanced interface applications
• Promote usability standards and protocols, system changes and enhancements throughout the organization and evaluate the success of changes and enhancements that have a direct, positive impact on the user experience and further impact on business results.
• Translate Business Strategies into actionable goals and execute relevant IT projects / IT initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
• Analyze results from a usability test and quantify results using usability metrics that facilitates the quantification of some particular characteristic. Conduct ongoing research on web standards and document the same.
• Assist with quality assurance testing and ensure new usability standards are implemented and existing standards are updated accordingly
• Participate in the product design process by ensuring templates are designed as per the specifications provided by the Business Analysts, ensuring a consistent user experience across the FNB sites with the help of the usability standards and additional resources available
• Manage own development to increase own competencies
• Liaise, advise and train various business divisions on best interface applications and systems to increase usability and practice

Qualification and Experience

• 3 Year industry-related Degree

Experience in the following tools:

• Solid sketch background
• Advanced Excel skills
• Solid knowledge of invision
• Solid experience in user journey mapping
• Knowledge around conducting usability studies.
• Facilitation of workshops

Desired Skills

• UI Design
• UI Experience