Ux Design Lead: Web Consumer at Vodacom

Role Purpose

• As a User Experience (UX) Design Leader, you help define and drive the future of Vodacom’s design’s practice. You help identify experience opportunities and inspire teams to push boundaries beyond what is possible now. You possess a clear vision of the future of user experience for your team and have the courage to pursue and advocate for forward-thinking design.

Your Responsibilities Will Include

• Directly responsible for the experience quality and innovation of the solutions being formulated within the Web Channel Design team.
• Articulates the problems to be solved, and directs the experience design team towards possible tools and methodologies in solving them.
• Ensures that guardrails, standards and process governing the Design CoE are applied and executed within the team.
• Represents the Design function in stakeholder interactions, removing all possible impediments for Designers in the team, including handling courageous conversations.
• Maintains and ensures the integrity of the Vodacom Design Language, and ensures this is applied within the team.

The Ideal Candidate Will Have

• Matric
• A relevant BA/BSc Degree (e.g. Computer Science, Psychology, User Centered Design (UCD) or advanced Design certification a must.
• 7-10 years of experience in Digital Design broken up in the following way:
• 5+ years experience in the craft and practice of UCD, designing workflows, interactions and user interfaces for interactive applications on different screens and devices, as well as immersion in user research and testing.
• 2+ years proven track record of leading, guiding and or mentoring other Designers in delivering successful digital products.
• Experience in UI Design execution advantageous.
• Immersion and exposure to e-Commerce in the Telecommunication space, and an understanding of Telecomms specific nuances (e.g. Contract types, deals, etc.) advantageous.
• Immersion and exposure to e-Commerce Design in other fields outside Telecomms (e.g. Retail, Consumer Electronics, etc.) highly advantageous.

Closing date for applications: 15 June 2020