UX Team Lead at DigiOutsource

Why we need you

• The purpose of the UX Team Lead role is to provide leadership and direction to the UX design team, ensuring the delivery of exceptional user-centric digital experiences across all platforms and products. The candidate should facilitate good design practices and remove blockers for the team, while also enabling a culture of continuous learning and self-improvement.

What you’ll be doing

• Leadership & Management:
• Mentor, guide, and develop a team of UX designers.
• Mentor, guide, and develop graduates placed in the UX team.
• Oversee resource allocation, task delegation, and project timelines.
• Collaborate closely with product managers, developers, and business stakeholders.

Strategy & Vision:

• Define and drive UX strategies aligned with business goals.
• Keep abreast of UX trends, tools, and technologies, ensuring the team's methods are current.

Design Oversight:

• Review and provide feedback on design deliverables such as wireframes, prototypes, and user flows.
• Ensure design consistency and adherence to brand guidelines and design systems across products.
• Own quality and velocity of the design team’s output.

User Research:

• Advocate for and integrate user research into the design process.
• Interpret user feedback and analytics data to inform design decisions.

Stakeholder Collaboration:

• Communicate design decisions and rationales to stakeholders.
• Foster a culture of collaboration across departments.

Process Enhancement:

• Continuously refine and enhance design processes, tools, and standards.
• Implement design processes that align with the SDLC.
• Promote a culture of continuous learning and improvement within the team.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
• Essential skills you’ll bring to the table
• The necessary skills that we require for this role include:
• 2+ years of digital design experience in a corporate environment.2+ years in a leadership or managerial role.
• Proficiency in UX design tools like Figma, Sketch, Adobe XD, and prototyping tools.
• Strong understanding of user-centered design principles.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks.
• Demonstrates consistent behavior aligned to the Organizational Culture
• Desirable skills you’ve got up your sleeve
• It would be great if you also have some of the following skills:
• Bachelor's degree (or equivalent) in UX Design, Interaction Design, or a related field.
• 12 Months experience with iGaming products.
• Experience in conducting user research and usability testing.
• Understanding of the current business strategies.
• Experience working with cross functional teams.
• Experience building and implementing design systems.
• Our values are non-negotiables
• Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Adaptability

• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

• We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:
• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Free Daily Meals
• Free Massages On-site
• Free On-Site Gym
• Group Life Cover
• Funeral Fund Benefit
• Financial Services Assistance
• Curro School Fees Benefit
• Income Continuation Benefit
• Leadership Training
• Referral Bonus
• Medical Aid Subsidy
• Free Sleep Coaching
• On-site Barista
• Retirement Annuity Subsidy
• Team buildings