Vehicle Monitoring Coordinator at Value Logistics

Purpose of the Job

• The primary purpose of this role is to support daily operational efficiency by monitoring vehicle activity, managing incidents and faults, and ensuring accurate reporting and communication. The role requires a strong focus on procedural compliance, professional conduct, and maintaining health, safety, and housekeeping standards. It also involves providing operational assistance and ensuring that all vehicle-related issues are promptly addressed and resolved to minimise downtime and support service delivery.

Key Responsibilities 
Vehicle Monitoring and Incident Management

• Monitor vehicles in accordance with company procedures
• Identify, record, and report all deviations and exceptions promptly
• Ensure all alarms are acknowledged and addressed within the required timeframe
• Respond to all incidents and accidents in a professional manner, following company protocols

Communication and Reporting

• Request or receive the daily route sheet from the relevant business unit
• Accurately record all relevant information related to operations and vehicle performance
• Compile and distribute all operational reports timeously to the appropriate stakeholders
• Ensure all occurrences and unusual events are logged and reported accurately

Fault Management and Vehicle Repairs

• Update vehicle faults daily in the system or relevant log
• Communicate all faults to the appropriate personnel or departments
• Conduct timely follow-ups with responsible parties to ensure that vehicle repairs are carried out effectively

Operational Support

• Provide assistance with operational tasks and functions as required
• Ensure professional conduct is maintained at all times when engaging with staff, customers, or external parties
• Adhere to company dress code and grooming standards as outlined in the Standard Operating Procedures

Housekeeping, Health and Safety

• Maintain high standards of cleanliness and order in the work area on a daily basis
• Comply with all Health and Safety regulations and ensure that safe working practices are consistently followed

Minimum Requirements

• Grade 12 (Matric)
• Proficiency in Microsoft Office Suite (MS Word, excel, outlook, etc.)

Skills Required

• High attention to detail
• Excellent verbal and written communication
• Problem solving skills
• Time management
• Situational awareness
• Conflict resolution
• Teamwork and collaboration
• Organisational skills