Voice Stress And Polygraph Analyst- Cape Town at Fidelity Services Group

Key Performance Areas:

• To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
• Assessments of tests and findings.
• Ensuring timeous availability of results to the relevant managers.
• Daily liaison with Operations Management, Senior Management, Directors as necessary.
• To maintain a high level on integrity and honesty in the findings of tests conducted.
• Confidentiality of information and test results.
• Weekly, monthly feedback on productivity, number of tests done etc.
• Ensuring constant availability in case of emergencies.
• To ensure that all tests are done as per accepted practice
• To treat all staff to be tested in a humane manner and respectfully.
• Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
• Give feedback timeously on all tests done.
• Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.

Minimum Requirements:

• Grade 12 or equivalent
• Computer literacy & Microsoft office & voice stress software.
•  2 to 3 years voice stress and poly graph experience
• Own reliable transport.
• Must be trained in both Voice stress and Polygraph-AVSAPRO

Core competencies required:

• Team work
• Communications skills
• Customer focus
• Self-development
• Integrity
• Trustworthy

Skills:

• Computer literacy
• Admin skills
• Leadership skills
• Conflict handling skills
• Good interpersonal skills
• Work at a pace when required

Knowledge:

• Vast knowledge of voice stress & polygraph testing
• Preferable knowledge of security industry

Behavioural attributes:

• Pro – active
• Reliable
• Honesty
• Trustworthy
• Can work independently
• Attention to detail
• Ability to work under pressure
• Tenacity
• Willingness to travel