Waiter at Faircape Group

Job Description

Faircape Restaurant and Catering, part of Faircape Life retirement villages, oprerates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres. 

We are seeking a Waiter to enhance the dining experience at our facility Heritage Manor in Somerset West.

(Please note that candidates residing close to the facility within the Somerset West area will be given preference) 

The successful candidate will be responsible for ensuring guests and residents are served with professionalism, efficiency, and courtesy.

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• Maintain designated areas to meet required hygiene standards
• Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
• Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
• Handling customer complaints effectively and reporting all complaints to the manager.
• Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
• Restock and replenish bar inventory and supplies.
• Ensuring accurate billing of orders and reporting any errors to the manager.
• Maintaining high standards of personal hygiene and grooming.
• Be willing to assist outside of normal working hours with private events as required.

Experience and knowledge:

• Proven experience as Waiter 
• Bartending and Barista experience advantageous 
• Excellent customer service skills
• Ability to work as part of a team
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Excellent interpersonal and communication skills
• Demonstrates a sense of urgency 
• Dedicated team player and positive attitude
• Focuses on achieving excellence and maintaining high-quality standards

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references