Warehouse Assistant at Impact

Job Description

Key Responsibilities and Tasks

• Receive stock from suppliers on ERP
• Bin stock received on shelf
• Pick stock on shelf for customer orders
• Perform cycle counts of stock
• Analyze warehouse performance data
• Produce warehouse KPI reports
• Communicate with over-the-counter customers
• Identify customer requested part numbers using existing system
• Place customer orders on the system
• Provide feedback to customer about the status of their orders
• Answer customer calls and emails and provide requested information
• Process import shipments from suppliers overseas on ERP
• Work with freight forwarders to ship air and sea freights from overseas suppliers
• Create purchase orders for direct and indirect materials
• Follow up on delivery of purchase orders placed with suppliers
• Identify customer requested part numbers using existing system
• Place customer orders on the system
• Provide feedback to customer about the status of their orders

Skills & Qualifications

• Matric (post matric qualification will be an added advantage).
• Must be well spoken and able to speak with customers (English)
• Good numerical ability
• Computer literate
• Physically capable of picking stock
• Interest in warehousing/ shipping/ logistics
• Confident and professional when dealing with people