Warehouse Operations Manager at Ford Motor Company of Southern Africa

Job Description
KNOWLEDGE, SKILLS and ABILITIES (KSA)

• Strong leadership and team management skills 
• Advanced analytical and strategic thinking abilities.
• Critical Thinking -Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Expertise in material planning, supply chain logistics, and quality control
• Proven ability to manage complex supplier and dealership relationships   
• Self-starter capable of operating independently on multiple tasks while ensuring Project deadlines are met. 
• Outstanding written & verbal presentation skills required for external & Senior Management interaction. 
• Ability to simplify complex issues, develop a compelling point of view and persuasively make a case for change that leads to action.
• Ability to remain composed under pressure

Responsibilities
POSITION DETAILS

• Operations Management: Lead Export Operations to achieve the Order to Invoice metrics, Safety, Building & Equipment Maintenance, Dealer support Group, IT coordination and Cycle count operation. Provide strategic solutions to the operations to meet Ford Production System requirements. Manage all service providers supporting operations including SOW development, contract sign off and regular KPI tracking and escalations
• Dealer Network Interaction: Maintain strong, proactive relationships with dealerships to understand their needs and challenges, ensuring high levels of service and support.
• Profit Analysis: Conduct detailed profit and loss analyses to identify opportunities for cost savings and efficiency improvements.
• Quality Control: Uphold stringent quality standards in all operations, with a keen focus on manufacturing and engineering processes.
• Operational Planning and Forecasting: Lead strategic operational planning and forecasting to address market changes and potential issues with parts availability, including new depot and new operations management system launch
• People Management: Direct and develop a team committed to operational excellence and customer satisfaction.
• Supply Chain Management: Oversee the entire supply chain from supplier management to parts distribution, ensuring efficiency and effectiveness in all processes.

Qualifications

• Degree/National Diploma/B-Tech in Logistic or related field 
• Excellent communication skills (Written & Verbal)
• 7-8 years’ experience in Parts Supply & Logistics
• Customer care – beneficial