Warranty Clerk Kia South Africa (Pty) Ltd - IMFRG - Tygervalley at Motus Holdings Limited

Specific Role Responsibilities:

• Deliver on agreed performance targets according to set procedures and service level agreements
• Execute work in line with governance and compliance processes 
• Identify and apply known solutions to operational challenges and escalate unresolved issues 
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability 
• Ensure all appliable documentation is accurate, updated and costed correctly 
• Plan for, administer and process costing related tasks and activities effectively and efficiently 
• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office 
• Deliver service and/or products that create a culture which aims to meet or exceed customers expectations in the business 
• Deliver work activities effectively to satisfy customers 
• Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner
• Attend learning initiatives to improve work quality and enhance own skills
• Own and live up to company values

Qualifications and Experience:

• Higher Certificate and/or Advanced National Senior (Vocational) Certificates with NQF Level 4
• A minimum of 1 year experience in Warranty Clerk role with at least 2 years' workshop environment experience 
• Industry Legislative compliance