Motus is South Africa’s leading automotive group, employing over 16 700 people globally.
Read more about this company
Minimum Experience
- 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.
Minimum Qualification
- Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits
Minimum Requirements
- Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
- Customer service and sale management.
- Understanding of the compliance governing the retail industry would be an advantage.
- Knowledge of the NCA, CRA, FAIS, FICA.
- Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
- Possess the relevant Continuous Professional Development points within the stipulated time-frames
- Drivers License
Generic Job Outputs
- Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.
- Maximize second gross profit.
- Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.
- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
- Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.
- Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.
- Provide specialized need analysis & financial and insurance advice and support to clients
- Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership
- Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
- Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
- Customer service and sale management.
- Knowledge of the NCA, CRA, FAIS, FICA..
go to method of application »
Responsibilities:
- Develop and implement sales strategies to drive revenue and increase market share for pre-owned vehicles
- Build and maintain relationships with customers to ensure repeat business and customer satisfaction
- Provide exceptional customer service throughout the sales process from initial contact to post-sale follow-up
- Conduct test drives and showcase vehicles to potential customers
- Negotiate pricing and terms of sale to close deals effectively
- Stay up to date on industry trends and competitor offerings to maintain a competitive edge in the market
- Work closely with the finance and insurance team to facilitate the sales process and ensure smooth transactions for customers
Requirements:
- Minimum of 3 years of sales experience in the automotive industry, specifically within the pre-owned vehicle market
- Proven track record of meeting and exceeding sales targets
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
- Valid driver's license and clean driving record
- Knowledge of financing and insurance options for vehicle sales is advantageous
go to method of application »
Responsibilities:
- Develop and implement sales strategies to drive revenue and increase market share for pre-owned vehicles
- Build and maintain relationships with customers to ensure repeat business and customer satisfaction
- Provide exceptional customer service throughout the sales process from initial contact to post-sale follow-up
- Conduct test drives and showcase vehicles to potential customers
- Negotiate pricing and terms of sale to close deals effectively
- Stay up to date on industry trends and competitor offerings to maintain a competitive edge in the market
- Work closely with the finance and insurance team to facilitate the sales process and ensure smooth transactions for customers
Requirements:
- Minimum of 3 years of sales experience in the automotive industry, specifically within the pre-owned vehicle market
- Proven track record of meeting and exceeding sales targets
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
- Valid driver's license and clean driving record
- Knowledge of financing and insurance options for vehicle sales is advantageous
go to method of application »
Responsibilities:
- Identify potential customers and generate leads through various channels such as cold calling, networking, and attending events
- Build and maintain relationships with customers to understand their needs and preferences
- Advise customers on vehicle features, specifications, and pricing
- Conduct test drives and demonstrations to showcase the features and benefits of our vehicles
- Negotiate prices and close sales deals to meet targets
- Coordinate with the finance department to assist customers with financing options
- Follow up with customers post-sale to ensure satisfaction and encourage repeat business
- Attend sales meetings and training sessions to stay up-to-date on product knowledge and sales techniques
- Keep accurate records of sales activity, customer interactions, and follow-ups
Requirements:
- Proven experience in sales, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong negotiation and closing skills
- Ability to work independently and as part of a team
- Knowledge of new vehicle features, specifications, and pricing
- Customer-oriented with a focus on providing exceptional service
- Ability to meet and exceed sales targets
- Valid driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities:
- Deliver on agreed performance targets according to set procedures and service level agreements
- Execute work in line with governance and compliance processes
- Identify and apply known solutions to operational challenges and escalate unresolved issues
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability
- Ensure all appliable documentation is accurate, updated and costed correctly
- Plan for, administer and process costing related tasks and activities effectively and efficiently
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office
- Deliver service and/or products that create a culture which aims to meet or exceed customers expectations in the business
- Deliver work activities effectively to satisfy customers
- Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner
- Attend learning initiatives to improve work quality and enhance own skills
- Own and live up to company values
Qualifications and Experience:
- Higher Certificate and/or Advanced National Senior (Vocational) Certificates with NQF Level 4
- A minimum of 1 year experience in Warranty Clerk role with at least 2 years' workshop environment experience
- Industry Legislative compliance
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
go to method of application »
Key Areas of Responsibility:
- To achieve set departmental budget objectives in terms of gross profit and net profit.
To achieve performance benchmarks:
- Gross profit
- Total dealership gross profit
- Total contribution
- Department contribution
To achieve company stock parameters:
- 28 days maximum stock holding
- 12 months and older stock holding
- To ensure that there is strict control over all departmental expenses.
- To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing
- To ensure that there is continuous growth in the department in terms of turnover and profit.
- To review quotation files twice a week and ensure acceptance rate target is achieved.
- To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
- To ensure prompt service and feedback to all clients to grow the brand.
- All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
- To ensure parts are ordered correctly and the order control file is used daily and kept up to date.
- To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
- To work through parts bought not sold on a daily basis and report back to DP on a weekly basis.
- To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day.
- To ensure the AVO system is being followed correctly and according to company policy and procedures.
- To perform daily parts perpetuals
- To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
Sales requirements
- Conduct all transactions with customers with the utmost courtesy.
- Correctly place such items in stores.
- Ensure accurate identification of customer’s needs by means of parts catalogues, computer stock lists.
- Implementation of discount structure as applicable.
- Assist all company staff in parts identification and if required, replacements.
- Ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
- Ensure that all credit sales are made to an authorised signatory of approved account.
- Keep all parts catalogues, manufactures lists, etc. updated and tidy.
- Maintain good helpful relationships with all customers and their representatives.
- Assist if required in any marketing activity as required.
- Ensure all transactions take place according to company policy.
- Ensure security of all payment received.
- Ensure that the highest level of CSI is achieved.
- Conduct all transactions with customers with the utmost courtesy.
- Ensure the accurate identification of the customer needs.
- Adhere to the discount policy at all times.
- Give correct estimates and up-sell to workshop customers.
- Sell parts and accessories.
- Carrying out of all reasonable instructions/duties given to you by any member of management, from time to time.
- Required to do marketing, cold calling, visiting new and existing customers, opening new accounts, maintaining and retaining customers.
Qualifications and experience required:
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
- 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team leader experience.
- Dialogs & MicroCast experience
- Autoline & Drive experience
- A valid South African driver's license.
go to method of application »
Minimum Experience
- 2 years of customer service and sales experience with a proven sales track record.
- Relevant industry experience – desirable.
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Computer literate
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
- An understanding of Auto Pedigree’s products and services – desirable
Job Outputs:
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
go to method of application »
Minimum Experience
- 3 years' experience working as a qualified F&I at a dealership
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Highly proficient in Excel with a fair knowledge of Microsoft Suite of products
- NCA Accreditation
Meet the following FAIS fit and proper requirements:
- Up to date CPD Hours for all cycles
- Completed COB
- Minimum qualification requirement as determined by DOFA
- Completed RE 5
Job Outputs:
To implement and monitor policies, procedures and processes that will result in:
- maximized back end profits; compliance with legislation; and
- Address all incidents and or report all incidents of non-compliance
- To act as representative for financial products and services.
- Manage all related products and services.
- Define future requirements for operations and ensure the implementation of strategies and initiatives to effectively meet or exceed customer expectations and business objectives
- Execute work in line with governance and compliance processes.
- Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.
go to method of application »
Minimum Experience
- 2 years of customer service and sales experience with a proven sales track record.
- Relevant industry experience – desirable.
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Computer literate
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
- An understanding of Auto Pedigree’s products and services – desirable
Job Outputs:
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
go to method of application »
Minimum Experience
- 2- 3 years' experience in a similar environment
Minimum Qualification
- Trade and Occupational Qualification with NQF Level 05
Minimum Requirements
- Completed apprenticeship or Section 28 trade test requirement
- Completed apprenticeship or 5 years practical experience and completed Section 28 trade test examination.
- In Possession of a valid Drivers License in terms of relevant legislation requirements.
Generic Job Outputs
Process
- Adhere to standard operating procedures (SOPs) within the area of
- Adhere to the standard operating procedures and guidelines within the area of
- Contribute to the development of standard operating procedures and guidelines within the area of
- Deliver on agreed performance targets according to set procedures and service level
- Draw on own technical knowledge and experience to identify and develop solutions that leads to improved operational service delivery and quality.
- Escalate unresolved issues to management and process
- Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
- Identify and develop solutions to improve operational service and
- Report on transactional and process activities to enable timely and effective decision making .
- Service vehicles according to M requirements to ensure
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
Client
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery.
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceed customers' expectations.
- Ensure customer/company assets are safe-guarded as per company policies and
People
- Attend learning initiatives to improve work quality and enhance own
- Attend training initiatives to improve work quality and enhance own skills
- Own and live up to company
- Participate and provide expertise to a culture of work centric thinking, productivity, service delivery and quality management.
- Participate in forums that positively contributes to functional knowledge
- Participate in forums/discussions that positively contribute to knowledge
- Provide advice and support with the management of change and offer operational support where
- Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge.
go to method of application »
Minimum Experience
- 2 years vehicle disassembly and assembly or a similar role.
- 2 years automotive parts and components.
- Ability to use various tools and equipment.
Minimum Qualification
- Grade 12 or equivalent
- Tertiary qualifications will be an advantage.
- Fluent in English and Afrikaans.
Minimum Requirements
- Valid unendorsed drivers license.
- Electrical motor experience
Job Outputs
- Disassemble vehicles to prepare for repair and restoration.
- Remove damaged parts, such as bumpers, fenders, and doors.
- Label and store parts for reassembly.
- Use hand tools and power tools to strip vehicles efficiently.
- Maintain a clean and organized work area.
- Follow safety protocols and guidelines.
- Assemble vehicle components.
- Fit and secure parts using hand tools, power tools, and welding equipment.
- Inspect assembled parts to ensure they meet quality standards.
- Perform basic maintenance on assembly machinery and equipment.
- Follow assembly diagrams and specifications.
go to method of application »
Minimum Experience:
- Minimum 5-8 years’ experience within a similar environment which is very fast-paced and handles significant volumes.
Minimum Qualification:
- Grade 12
- Relevant tertiary qualification an advantage
Minimum Requirements:
- Valid unendorsed driver’s license.
- Highly proficient in Excel with a fair knowledge of Microsoft Suite of products.
- Relevant experience using Evolve – highly desirable
Job Outputs:
- Maintain Creditors database by setting up creditor codes, deleting inactive suppliers, updating supplier contact details, and confirming the accuracy of beneficiary banking details.
- Ensure the accurate and timely reconciliation of all supplier accounts and ensure the resolution of all queries which arise between branches and suppliers. Ensure suppliers are paid according to terms.
- Manages monthly closing of financial records and posting of month-end information; ensures accuracy of financial statements.
- Ensures compliance with legislative and audit requirements including the minimization of exposure by means of implementing policies and procedures to mitigate risk.
- Supervision of all creditor clerks.
- Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions
- Assist with internal and external audits when required
- Ad hoc duties when required
go to method of application »
Minimum Experience
- 2 years of customer service and sales experience with a proven sales track record.
- Relevant industry experience – desirable.
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Computer literate
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
- An understanding of Auto Pedigree’s products and services – desirable
Job Outputs:
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
go to method of application »
Minimum Experience
- 2 years of customer service and sales experience with a proven sales track record.
- Relevant industry experience – desirable.
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Computer literate
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
- An understanding of Auto Pedigree’s products and services – desirable
Job Outputs:
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
go to method of application »
Minimum Experience
- 2 years of customer service and sales experience with a proven sales track record.
- Relevant industry experience – desirable.
Minimum Qualification
Minimum Requirements
- A code 08 unendorsed driver’s license and own transport
- Computer literate
- Some understanding of the compliance governing the retail industry – an advantage.
- Knowledge of the areas’ most spoken languages - an advantage.
- An understanding of Auto Pedigree’s products and services – desirable
Job Outputs:
- Daily, weekly and monthly management of sales.
- Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Assists with the setup of the showroom and displays.
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Managing customer expectations to ensure effective delivery of service.
- Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
- Identifying and venturing into new revenue streams.
- Ensuring customer escalation is managed and feedback is provided.
- Negotiating the terms of an agreement and closing sales
Method of Application
Use the link(s) below to apply on company website.
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