Wealth Management Learning Specialist at Nedbank

Job Purpose
At Nedgroup Investments we are looking for an exceptional Wealth Management Learning Specialist who is committed to developing their potential, have a strong individual performance and thrive in a colloborative environment.

As a successful candidate you would be responsible for the following:

• Enabling learning and development for Nedgroup Investment stakeholders through analysis, design, development, implementation and evaluation of learning solutions in order to achieve Nedbank/Nedgroup Investments's strategic objectives.

Job Responsibilities

• Design and deliver learning solutions leveraging strong instructional design skills and digital design tools
• Adopt systemic problem-solving approach in identifying optimal learning solutions aligned to achieving business objectives
• Curate learning solution using existing content platforms with delivery meeting business needs
• Apply L&D practices by keeping abreast of industry trends (Financial sector and Education, Training & Development) and legislative requirements.
• Make recommendation to business by identifying trends and providing feedback on identified success factors, risks and gaps
• Ensure accuracy of learning material content about product, processes, systems and legislative requirements

People Specification

• Facilitate sensemaking on business imperatives and strategic objectives to identify and deliver appropriate solution
• Build and maintain relationships with internal stakeholders through consultation, understanding their requirements and accommodating needs.
• Build and maintain relationships in external stakeholders by ensuring contracted deliverables are met.
• Monitor own performance by tracking delivery against scheduled activities and learning evaluations and taking corrective actions when required.
• Meet required business needs by engaging with business and determining the preferred method / medium of learning transfer.
• Determine if business areas would require change management interventions through analysis of current and (to-be) redesigned process maps.
• Plan utilisation of resources.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Relevant HR diploma or degree, specialisation in Learning and Development
• ODETDP diploma /certificate, qualifications in area of specialisation e.g. Short Term Insurance; Investments; Executors; Financial Planning / Structuring

Type of Exposure

• Conducting root cause analysis
• Analysing situations or data that require an in depth evaluation of multiple factors
• Designed and Developed Learning Intervention
• Coordinating and gaining commitment from internal stakeholders
• Facilitation of workshop/training
• Coaching and Mentoring
• Change Management
• Writing business proposals.
• Conducting a needs analysis.
• Communicating complex information in writing and verbally
• Identifying trends.
• Using different approaches in new work situations

Minimum Experience Level

• 2-5 years of relevant financial services industry experience with a focus on instructional design

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Industry specific knowledge
• Industry trends

Behavioural Competencies

• Operational Decision Making
• Managing Work
• Customer Focus
• Communication
• Adaptability
• Technical/Professional Knowledge and Skills