Web Producer at DigiCert, Inc.

POSITION SUMMARY:

The Web Producer will be responsible for developing, launching, and managing the international retail websites for DigiCert. This position will work alongside other web producers and an SEO to deliver compelling user experiences across our digital properties that encourage customers to learn about, explore and purchase our products.

Situated within the Brand, Creative & Digital team, you will be surrounded by writers, designers, producers, and creative thinkers who love new challenges and have experience rethinking traditional tech sites and security narratives. You will report to and work closely with the Director of Digital Strategy. You’ll collaborate often with a team of passionate marketers across the entire Marketing organization, as well as Tech Developers and Site Engineers.

WHAT YOU WILL DO:

• Manage web-based projects from start-to-finish including authoring and updates to webpages, coordination and management of graphics and assets, stakeholder approvals, QA, and technical implementation
• Ensure content is consistent with marketing strategies, brand guidelines and web best practices
• Optimize web pages for organic search, accessibility, and revenue
• Work with localization vendors and resources to support international web properties
• Support cross-functional teams with asset uploads and digital asset management
• Manage and maintain YouTube and Vimeo video channels for DigiCert
• Implement and track personalization and A/B testing initiatives
• Identify and problem solve roadblocks to successful task completion, including liasing with Tech team to troubleshoot, test and resolve issues
• Work both independently and collaboratively with cross-functional teams to accommodate rapid change and deadlines

WHAT YOU HAVE:

• Bachelor’s degree
• 3+ years of work experience in web production
• Experience managing content for a global audience using a content management system
• Solid understanding of web standards and best practices for web design, conversion, and user experience
• Basic knowledge of HTML, CSS, and JavaScript
• Strong proofreading and QA skills with an eye for catching errors, typos, and broken links
• Time management and organizational skills, including experience with project administration and ability to multi-task
• High degree of ownership and accountability
• Excellent verbal and written communication skills
• Proactive and solution-oriented
• Willingness to learn new skills and technologies to adapt to current web trends and design
• Passion and curiosity about continuous improvement, website best practices and growth hacking
• Ability to deliver under extreme deadlines and fast-paced environment

PREFERRED QUALIFICATIONS & EXPERIENCE:

• Experience with Adobe Experience Manager content management system
• Experience with JIRA and Confluence or other project tracking software
• Experience with Adobe Creative Suite a plus
• Knowledgeable in SEO best practices and technical implementations
• Knowledge of best practices for web UX design