Withdrawals Administrator at Hollywoodbets

Responsibilities

• We have amazing opportunities for x3 Withdrawals Administrators to be based in Durban, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for attending to all customer queries in relation to withdrawals, with a high level of accuracy and efficiency.

You Bring:

• 6 Months Call Centre Experience

A Bonus To Have:

• Financial Experience 

What You’ll Do For The Brand:

• Effective resolution of customer queries across various platforms.
• Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion. 
• Monitor suspicious or unusual transactional activity on customer accounts and escalate to the management team. 
• Preparation of manual payments required to be submitted to the Treasury team. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Attend to ad-hoc functions as required due to operational requirements.

Apply Before 04/22/2026, 10:05 AM