WMS Administrator at Freedom Stationery (Pty) LTD

Duties & Responsibilities

• Administer day-to-day WMS operations including user access, maintenance, and support.
• Monitor system performance, troubleshoot issues, and escalate to vendors when needed.
• Liaise with IT and service providers to ensure smooth integration with ERP and other systems.
• Maintain and develop system reports, dashboards, and documentation (SOPs).
• Conduct routine audits and support cycle counts and stock take processes.
• Support and train WMS users and superusers across branches.
• Manage bin locations, operator cards, replenishments, and productivity stats.
• Actively participate in change management and continuous improvement initiatives.
• Assist with documentation, record-keeping, and compliance to ISO 9001:2015.

Desired Experience & Qualification

• Bachelor’s degree in Supply Chain, Logistics, or Industrial Engineering.
• Diploma or certification in IT Systems or equivalent.
• 5 years' experience in a high-volume FMCG warehouse.
• Proven expertise in WMS functionality, configuration, and troubleshooting.
• Experience in Distribution Centre (DC) operations is an advantage.
• Proficient in MS Office (especially Excel – Advanced), SharePoint, and BI tools.
• Valid Code 8 manual driver’s licence required.