Workplace Experience Lead at M-KOPA

What You'll Own :

Travel & Experience Curation

• Design end-to-end travel experiences that exceed expectations while optimizing costs
• Build strategic partnerships with premium vendors to unlock exclusive benefits
• Transform travel from a necessity into a competitive advantage

People Experience Excellence

• Orchestrate seamless onboarding journeys that create lasting first impressions
• Manage our employee assistance program with empathy and discretion
• Be the bridge between our people and the resources they need to thrive

Workplace Operations Mastery

• Transform our office into a space where innovation flourishes
• Anticipate needs before they become problems
• Lead cross-functional projects that elevate our operational excellence

Fleet & Mobility Solutions

• Optimize our transportation ecosystem for efficiency and cost-effectiveness
• Ensure our mobile workforce stays connected and productive
• Drive data-driven decisions through insightful reporting and analysis

The Must-Haves:

• 4+ years of operational excellence in similar environments with team leadership experience
• Bachelor's degree in Business Administration, Operations, or related field
• Travel management expertise (because you understand the difference between a trip and an experience)

The Differentiators:

• Strategic Thinking - You see the big picture while mastering the details
• Relationship Alchemy - You turn vendors into partners and colleagues into advocates
• Adaptive Leadership - You thrive in ambiguity and turn challenges into opportunities
• Innovation Mindset - You find creative solutions when resources are limited
• Trusted Advisor - You handle sensitive information with absolute discretion
• Data-Driven Decision Making - You let insights guide your strategies

Why You'll Love Working Here

Impact & Ownership

• Direct reporting to our Senior Manager, Workplace Experience
• Collaborative partnership with our Senior People Partner SA
• Real influence over policies and processes that affect hundreds of colleagues

Growth & Development

• Exposure to cutting-edge workplace technology and methodologies
• Opportunity to shape the future of work in our South African operations
• Platform to build expertise across multiple business functions

Recognition & Rewards

• Competitive compensation package reflecting your expertise
• Comprehensive benefits that support your whole life
• Culture that celebrates innovation and operational excellence