AddressBarloworld Equipment Electron Ave, Isando, Gauteng, 1600
About Barloworld Equipment
Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dea... read morelership on the Iberian peninsular and has recently completed the buy-out of their joint partner in the eastern Russia, Siberia dealership.
Key Output
Supervision of team on site.
Ensure the service work is carried out in compliance with the quality standards and original equipment manufacturer guidelines.
Apply warranty policie
Key Output
Prepare quotes, invoices and plan all maintenance work on SAP,
Perform procurement functions,
Prepare reports as required,
Prepare and oversee proposals to customers,
Perform
Key Output
Manage Customer Collection Counter and ensure compliance to SOP’s
Run, update and Analyse all Warehouse Reports.
Ensure duties are carried out to ensure achievement of wareh
Key Outputs
Develop learners and facilitate artisan development arrange and manage learning events
Coach artisans
Effective communication
Assess learners and artisans to comply with requir
Key Outputs
Achieve parts sales key performance indicators:
OTIF (on time in full) orders
Ensure customer details are captured accurately when opening a new account
Grow and promote over t
Key Outputs
Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on Customer sites or at BWE site.
Compile accurate custom
Key Outputs
Quickly and efficiently, diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site.
Compile accurate custom
Key Outputs
Build productive, professional relationships and strategic partnerships with key personnel in assigned customer accounts.
Proactively assess, clarify, and validate customer needs o
Key Outputs
All site administration duties for Mogalakwena site’
Assist line manager with relevant queries.
Capturing of time sheets on a daily basis and submit job cards to the mine.
Key Outputs
Maintain harmonious customer relations internal and external customers.
Encouraging productivity and profitability for the team by providing support for rental controllers through
Key Outputs
Generate parts and service turnover
Manage the Customer Service Representatives
General administration and management of the department
Achievement of a team environment that e
Key Output
To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations.
Deliver customer
Key Outputs
Perform planned services and maintenance on Earthmoving Equipment and components to supplier standards and customer requirements
Quickly and efficiently diagnose machine systems an
Key Outputs
Meet month-to-month sales targets in New, Used and Rental
Sustain and grow machine sales and rental hours within allocated territories/ customer base
Effective territory manageme
Key Output
Provide administrative support to service operations.
Achieve cost centre financial targets and key performance indicators (KPI’s).
Effectively control cost centre expenses
Key Output
Machine bores to OEM and customer requirements
Produce accurate customer service reports
Inspect and evaluate parts according to re-usability guidelines
Prepare parts lists for
Key Output
Disassemble, inspect, evaluate, and assemble components to OEM standard.
Compile accurate component analysis and reports
Maintain professional image when representing BWE
Warran
Key Output
Perform related administrative tasks and process steps including record keeping, filing, and data capturing.
Open work orders and order parts. Close work order on job completion.
