Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 ... read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Job Description
The WFM Country lead is responsible for overseeing all aspects of workforce planning, real-time management, and resource optimization across South Africa.
The successful candid
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.
This position ensures performance metrics are achieved by provid
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders.
This position is also responsible for ensuring Client Service Level Agreement and
Main Responsibilities:
Positive contribution on knowledge transfer, investing extra time and energy to inspire in building more creative and higher performing team
Network Support scope for EM
Job Description
The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relationship of
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates.
This position ensures performance metrics are achieved by provid
Job Description
The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adheren
Job Description
Are you looking for an opportunity to jumpstart your career in the service industry?
Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic
Job Description
Are you looking for an opportunity to jumpstart your career in the service industry?
Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic
Job Description
The WFM Country lead is responsible for overseeing all aspects of workforce planning, real-time management, and resource optimization across South Africa.
The successful candid
In this role, you can expect to:
Provide principal day-to-day contact between Concentrix and the client, building trust, whilst seeking to achieve maximum profitability
Ensure that Concentrix
The role:
The Technical Support, IT Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, in
The role:
The Technical Support, IT Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, in
This Customer Service Advisor role at Concentrix is a great match if you:
Have at least 8 months experience working in an international BPO contact center customer service environment (essential
This Customer Support Advisor role at Concentrix is a great match if you:
Have a minimum of 6 months international contact centre experience (essential)
Passed Grade 12
Ability to work shift
This Collections Advisor role at Concentrix is a great match if you:
Minimum of Grade 12 / Matric
Minimum 6+ Months Collections local or international experience AND a minimum of 6+ months Fin
What you will need for this Role:
12 months Customer Service BPO with upselling (essential)
Experience with working Night Shift/USA hours
Proficient in English verbal and written communicati
