Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 ... read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Job Description
As a Facilities Manager you will join a vibrant Johannesburg team and help us ensure that all Concentrix premises are maintained to the highest standards and that quality facilit
Essential Functions/Core Responsibilities
Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organi
Job Description
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems.
The S
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and fi
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providin
Job Description
Are you looking for an opportunity to jumpstart your career in the health and safety help desk industry? Now is your time to shine with Concentrix in this exciting opportuni
What you will do in this role
Taking ownership of high profile, escalated cases from beginning to resolution
Manage work order within business SLA's
Assess Health and Safety risks and ta
THE ROLE PURPOSE
To provide independent oversight and assurance of the Tier 1 and 2 control environment through audits / assurance reviews for Concentrix and client regulatory and contractual re
THE ROLE PURPOSE
To provide independent oversight and assurance of the Tier 1 and 2 control environment through audits / assurance reviews for Concentrix and client regulatory and contractual re
Main Responsibilities
Active participation in delivery and execution of the Incident Management process. In case of Sev1 incidents, validate from production floor all the artifacts and extract d
What you will do in this role
Working towards consistently achieving and exceeding set targets
Consistently applying agreed behavioral and compliance standards
Sharing knowledge and skills w
Summary
Manager I is responsible for end-user support across our deskside including network, telephony and application(s) environment. You will be asked to ensure maintenance, analysis, quality
Job Description
The Sales Operations Manager is responsible for coaching and supervising a group of Sales Team Leaders. This position is also responsible for ensuring Client Service Level Agreem
ROLE DESCRIPTION
To work as part of a geographically dispersed IT team to provide technical support and service, enabling HEROtsc’s contact centre technologies to run effectively and effic
The role
Associate Manager, IT Operations is responsible to provide efficient SSC support in key areas such Service Desk, Telephony, Network and Security though understanding the objectives and
Job Description
Are you looking for an opportunity to jumpstart your career in the sales and service industry? Now is your time to shine with Concentrix in this exciting opportunity to join
Job Description
What you’ll be doing
Lead service delivery strategy to ensure key metrics attainment, driving revenue and profitability, acting as a strategic advisor to solution for im
Job Description
Are you looking for an opportunity to jumpstart your career in the telecommunications industry? Now is your time to shine with Concentrix in this exciting opportunity to join our
