Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 ... read morecountries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Our Collection Advisors are responsible for:
Dealing with both outbound & inbound calls from customers who are in debt with the responsibility of the collection of those associated debts.
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The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providin
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The SR Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. em
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The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client
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The Sr Manager Operations is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintainin
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Recruitment Administrator is responsible for social media presence and a variety of administrative skills.
Responsibilities:
Supports and administers of the overall re
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The Associate Payroll is responsible for day-to-day execution and 1st level validation of payroll processes. This position is responsible evaluating, analyzing, and administering pa
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Due to incredible growth, we’re searching for individuals passionate in providing exceptional customer service, to join our experienced Customer Service Team in Concentrix Dur
As a Sales Advisor within our friendly and supportive team, you will be responsible for:
Handling incoming calls from existing customers.
Support sales transactions by advising customer on sui
Job Title:
Snr. Representative, Real Time Management
Job Description
SPECIFIC RESPONSIBILITIES:
Analyse work volume variances to the forecast and adjust staffing lev
The Manager I Training is responsible for assisting with the analysis, scheduling and implementation of all classroom and virtual training in support of assigned client programs to ensure superior
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Monitor, evaluate and / or audit a sampling of inbound and/or outbound calls and other contact methods including chat and email
Meet departmental productivity requirements (e.g
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The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providin
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Responsible for ensuring facilities related issues are addressed in a timely manner, maintain a safe and functional work environment by ensuring compliance to relevant policies a
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The Executive Assistant II/ PA provides high level administrative support to the leadership team. This position performs advanced, diversified and confidential secretarial and ad
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The Site Director I is responsible for delivering high standards of service to customers by making the most effective and efficient use of call-center staff and technology resour
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The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and fi
