AddressSomerset Square Highfield Road Green Point Cape Town
About Cyberlogic
Founded in March 2006, the company started off offering 'deep skills’ technical support and consulting to other IT companies or to companies whose own IT departments were overwhelmed or who lacked the technical skills required for specific projects.
As our customer base grew we started taking ... read moreon more and more SME clients who were struggling to find decent IT support. While this was not our initial business model, we soon found that we could add significant value to those smaller clients.
Unfortunately for many small businesses, the IT landscape is split between large IT companies, of which there are a handful, and the small one-man-band IT support companies. As a result, many smaller businesses report that they feel ignored by the large IT companies, while the smaller operators just don’t have the skills, the technology or the resources to offer a decent level of service.
The result of this split in the IT landscape is that many SME’s don’t have access to the same network management systems and skilled technical support which larger corporates enjoy. This is where CyberLogic comes in. With our significant investment in network management and automation systems, our highly developed skills base and our wealth of technical experience, we are able to offer our customers the kind of IT management and support that only the largest corporate companies previously had access to.
PURPOSE OF POSITION:
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the Cyberlogic ecosystem. This ec
PURPOSE OF POSITION:
Provide 3rd level and/or expert level support to the greater Operations department. Responsible for assisting the Infrastructure Support Technicians with solving infrastruct
PURPOSE OF POSITION:
Responsible for logging, actioning, and managing alerts created by the Cyberlogic monitoring systems. Performs the initial investigation and first-level troubleshooting. Pri
PURPOSE OF POSITION:
The Information Security Governance, Risk and Compliance Analyst provides support to all client organisation-wide information governance activities. The position focuses on
PURPOSE OF POSITION:
The role is pivotal with the Cyberlogic structure. The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, whil
PURPOSE OF POSITION:
Responsible for leading a team of desktop support technicians that perform general desktop hardware, software, network and peripheral updates and repairs in an organisation.
PURPOSE OF POSITION:
Client-Facing: Service Delivery Manager is responsible for ensuring that his/her customers receive the highest level of service excellence from our Operations team. The Serv
PURPOSE OF POSITION:
The Vulnerability Remediation technician will be tasked with remediating vulnerabilities on clients’ systems. This includes vulnerability remediation planning, patchin
PURPOSE OF POSITION:
The Vulnerability Remediation technician will be tasked with remediating vulnerabilities on clients’ systems. This includes vulnerability remediation planning, patchin
PURPOSE OF POSITION:
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the Cyberlogic ecosystem. This
Job DescriptionThe Customer Support Technician is responsible for providing professional end user support to our customers, applying a high degree of customer service, and technical accuracy, to resol
