EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into ... read moreinsights, streamline operations, improve customer experience, and transform their business.
Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth.
Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients.
Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
The SaaS Administrator’s role is to design, install, administer and optimize company used cloud solutions and related components to achieve high performance of the various business cloud appl
Role Overview:
SAVP Facilities is primarily responsible for delivery of 100% uptime support to business operations and other enabling functions to ensure efficient delivery to end client p
The CRM Solutions Developer for Dynamics 365 is part of an agile development team, working on the implementation, customization and integration of Microsoft Dynamics 365 CRM in the enterprise.
Th
Job Description
User Support:
Provide exceptional customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests via various channels (phone, email,
JOB DESCRIPTION
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding trans
JOB DESCRIPTION
Essential Functions
Responsible for end to end Recruitment inclusive of BGC’s
Achieve business targets within the given SLA
Create/Develop sourcing strategies to inc
JOB DESCRIPTION
Answers questions to providers related to Benefit Plans, Claims and related topics
To communicate effectively for additional information as needed by providers
Perform accura
JOB DESCRIPTION
Performance parameters
To check and verify customers’ credentials and feed them correctly in database
To identify and highlight fraudulent/fake/forged documents
To mee
Basic Function:
Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets are met
Ability to identify inefficient/ineffective p
JOB DESCRIPTION
In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding trans
JOB DESCRIPTION
Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.
JOB DESCRIPTION
The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for South Africa. Responsible for s
QUALIFICATIONS
Master/Bachelors degree, preferably in computer science, business, or a numeracy-related subject
At least 3 - 5 years of experience in BI development (data analys
QUALIFICATIONS
3+ years working with computers at various levels and data security practices
Deep knowledge of data security
SOX processes
ITSM ticket.
CISSP, GIAC, PSP, CPP, CEH, CISA,
QUALIFICATIONS
Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals
Professional expierence in customizing Dynamics 365
Experience within Po
QUALIFICATIONS
Knowledge of service design, network configuration, and business impact of events and symptoms.
Expertise in monitoring tools, ITSM tools, backup, and DR tools (HP Aruba, SolarW
QUALIFICATIONS
Authentication/authorization systems
MS Active Directory (on premise and Azure AD
AD/AAD/AD Connect
Windows Server OS
Saviynt workflows and connectors (interfaces to
