Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To re... read moreally understand us, you need to know the "why” behind all we do.
We know that every one of our customers has a story. Just like we do. So whether they are sending money for school fees, hospital bills, rent or groceries, we are passionate about making that story end well.
It is this, the opportunity to enrich the lives of Africa's people by helping family, friends and loved ones stay connected, that motivates us to improve, to do more and to reach further. To us a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient.
So when you send money with Mukuru, you can rest assured that you will get great service from people who understand you.
Our Vision
To become the most trusted brand in financial technology solutions for Africa's people both at home and abroad.
Our Mission
To enrich the lives of Africa's people by connecting loved ones through innovative financial technologies.
Our Values
World Class Service - We truly value and respect our customers. If it were not for them, we would not be us. That is why we strive to provide excellent service that is always WORLD CLASS! We aim to consistently exceed our customers’ expectations by genuinely understanding their needs.
A Sense of Family - The Mukuru FAMILY is a home away from home. We believe that authentic relationships in which people value, support and care for one another are the cornerstone of any great organisation. We all come from different walks of life, but when together, we are family working in a spirit of unity for something greater.
Integrity - We value INTEGRITY. To us, it’s about being honest in every aspect of our work and going above and beyond the call of duty. We are all individually and collectively responsible for the company and each other, and we hold ourselves to the highest standards. Treating others with respect is foremost in all that we do.
Growth Through Learning - We encourage personal GROWTH. We want every employee to realise their ultimate potential by fostering a continual willingness to learn. We encourage our staff to seek personal development opportunities and challenge themselves in their roles. We believe that as each person grows, so does the company
Passion In Work and Play - Our PASSION for life drives us. We love helping our clients achieve their goals, take care of their loved ones or just grow their savings. We have seen the difference our work makes and it energises us to keep going. If we are not working we are playing, but with no half measures there either. We like to put passion in everything!
Innovation and Creativity - INNOVATION and CREATIVITY underpin all we do, and puts us at the cutting-edge. The desire to improve, to enhance and to create runs through the whole company. And, when simply improving something is not good enough, we create it. Just because "it has not been done before” is not going to stop us. We love the feeling of pushing the boundary for the benefit of our customers.
Resource Planning Analyst
The Resource Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diver
The Senior Commercial Analyst role is embedded in the Commercial team and reports into the Chief Commercial Officer (CCO). In this role, you will collaborate cross functionally to understand busine
Why This Role Matters
As a Software Engineering Team Lead, you won’t just write code—you’ll shape the product, lead the people who build it, and drive engineering exce
Your Mission
Lead, inspire, and deliver BI solutions that don’t just look good on a dashboard — but shape decisions, solve real problems, and drive business growth.
What You&rsq
Payroll Partner Job Description
The Payroll Partner operates within the Human Capital department, working closely with the HC team, finance, and external stakeholders, such as tax authorities an
What You’ll Be Responsible For
Human Capital Administration
Process and track supplier invoices with precision—ensuring correct coding and timely submission
Maintain, organise,
Duties and Responsibilities (Include but is not limited to):
Providing advice and guidance to customers
Analyse and monitor transaction details
Motivate and assist customers to transact with
Duties and Responsibilities (include but is not limited to):
Providing advice and guidance to agents
Analyse and monitor transaction statistics
Motivate and strategize on how to incentivise
What You'll Be Doing
As a Senior Software Engineer, you will play a key role in designing, developing, and delivering reliable and scalable backend solutions.
You'll collaborate with p
Duties and Responsibilities (Includes but is not limited to):
Initiate and execute on creative content strategies that align with the Mukuru brand
Copywriting of all social media posts accordi
Key Responsibilities:
Content Creation:
Write clear, concise, and engaging knowledge base articles, FAQs, how-to guides, and troubleshooting documents.
Adapt content to different technical
What You'll Be Doing
Organisational Effectiveness & Design
Partner with the Head of OE & Total Rewards to design future-fit models for high-performing teams
Develop and implemen
Your Mission as a Procurement Analyst
You’ll play a key role in analysing procurement data, optimising vendor processes, automating reporting, and influencing strategic sourcing.
Working
Branch Ambassador
An exciting opportunity exists for a Branch Ambassador to join the Mukuru team in Cape town.
The main purpose of this role is to act as a Mukuru brand salesperson.
The Muku
Purpose of the Role
The Customer Service Representative is responsible for delivering efficient foreign exchange services to Mukuru customers while ensuring full compliance with financial and re
Job Description
Are you passionate about bridging the gap between cutting-edge technology and client success?
We’re on the lookout for a dynamic and driven Cross-Functional Support C
Job Purpose
The purpose of this role is to provide World Class customer support to customers from the China corridor by assisting with order creation, verifications, number changes as well as pr
Branch Ambassador
An exciting opportunity exists for a Branch Ambassador to join the Mukuru team in Pretoria.
The main purpose of this role is to act as a Mukuru brand salesperson.
The Mukur
