Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To re... read moreally understand us, you need to know the "why” behind all we do.
We know that every one of our customers has a story. Just like we do. So whether they are sending money for school fees, hospital bills, rent or groceries, we are passionate about making that story end well.
It is this, the opportunity to enrich the lives of Africa's people by helping family, friends and loved ones stay connected, that motivates us to improve, to do more and to reach further. To us a remittance is more than money. It represents the love, care and hard work of the sender and can be a lifeline, an opportunity or even a celebration to the recipient.
So when you send money with Mukuru, you can rest assured that you will get great service from people who understand you.
Our Vision
To become the most trusted brand in financial technology solutions for Africa's people both at home and abroad.
Our Mission
To enrich the lives of Africa's people by connecting loved ones through innovative financial technologies.
Our Values
World Class Service - We truly value and respect our customers. If it were not for them, we would not be us. That is why we strive to provide excellent service that is always WORLD CLASS! We aim to consistently exceed our customers’ expectations by genuinely understanding their needs.
A Sense of Family - The Mukuru FAMILY is a home away from home. We believe that authentic relationships in which people value, support and care for one another are the cornerstone of any great organisation. We all come from different walks of life, but when together, we are family working in a spirit of unity for something greater.
Integrity - We value INTEGRITY. To us, it’s about being honest in every aspect of our work and going above and beyond the call of duty. We are all individually and collectively responsible for the company and each other, and we hold ourselves to the highest standards. Treating others with respect is foremost in all that we do.
Growth Through Learning - We encourage personal GROWTH. We want every employee to realise their ultimate potential by fostering a continual willingness to learn. We encourage our staff to seek personal development opportunities and challenge themselves in their roles. We believe that as each person grows, so does the company
Passion In Work and Play - Our PASSION for life drives us. We love helping our clients achieve their goals, take care of their loved ones or just grow their savings. We have seen the difference our work makes and it energises us to keep going. If we are not working we are playing, but with no half measures there either. We like to put passion in everything!
Innovation and Creativity - INNOVATION and CREATIVITY underpin all we do, and puts us at the cutting-edge. The desire to improve, to enhance and to create runs through the whole company. And, when simply improving something is not good enough, we create it. Just because "it has not been done before” is not going to stop us. We love the feeling of pushing the boundary for the benefit of our customers.
Branch Manager
The Branch Manager reports directly to the Regional Manager.
This dynamic leadership role is responsible for ensuring the smooth and professional execution of foreign exchange t
Now, we’re on the lookout for a Software Engineering Team Lead to join our Financial Services Engineering team—an opportunity to lead, mentor, and make a real-world impact at scale. This i
An exciting opportunity exists for a Social Media Specialist to join the Mukuru team in Cape Town
The main purpose of this role is to provide specialist support and management of Mukuru social medi
We’re looking for a highly skilled Senior Tax Specialist to lead and manage our tax function across multiple jurisdictions, ensuring compliance, driving strategy, and minimising risk.
This is
An awesome opportunity exists for an energetic, highly motivated, finance professional to join our team as a Financial Accountant, reporting to the Finance Manager. The role is responsible for produci
The Senior Commercial Analyst role is embedded in the Commercial team and reports into the Chief Commercial Officer (CCO). In this role, you will collaborate cross functionally to understand business
The Resource Planning Analyst reports to the Workforce Manager. The Mukuru Contact Centre operates in a dynamic, fast-paced, multi-channel environment, supporting diverse products and customer bases a
An opportunity has become available for a Mandarin speaking KYC Verification Officer to join our Verifications Team in Cape Town. This role will report to the KYC Verifications Team Lead and will pred
Mukuru is not just a fintech company — we’re a people-powered movement driving access, opportunity, and innovation across Africa and beyond. As we scale, we know that our greatest strength
Duties and Responsibilities (include but not limited to):
To drive market penetration of the Wallet & VAS business to deliver the budgeted targets for assigned markets and ensuring operational
What You’ll Do:
Drive growth by identifying new business opportunities and contributing to the execution of growth strategies.
Analyse market trends and data to develop insights that inf
What You'll Be Doing:
Create compelling and visually engaging designs for both print and digital mediums (web, social media, email, marketing materials, etc.).
Assist in the development an
Due Diligence Compliance Specialist
The Due Diligence Compliance Specialist is responsible for conducting robust due diligence across all Mukuru customer types, including individual customers, e
Duties and Responsibilities (Include but is not limited to):
To provide efficient support to the China Corridor customers
Create accurate orders for China Corridor customers
Assist with reso
Job Description
The purpose of this role is to provide World Class customer support to customers from the China corridor by assisting with order creation, verifications, number changes as well a
Cloud Infrastructure Manager
Mukuru is on the lookout for a Cloud Infrastructure Manager to lead and scale the engineering capability behind our cloud platforms.
This role forms a key part of
About the Role
Are you passionate about customer relationships and data-driven marketing?
Do you thrive in a fast-paced environment where customer engagement and retention are key to success?
Duties and Responsibilities (Includes but are not limited to):
Responsible for customer journey mapping of direct marketing campaigns across all direct channels
Sound knowledge of customers se
