People Effectiveness Partner at Mukuru

Mukuru is a fast-growing fintech business transforming access to financial services across Africa and beyond. To support our ambitious growth, we’re looking for a People Effectiveness Partner who will help design, implement, and embed innovative people practices that drive performance, growth, and employee experience across the Group.

• This role is perfect for someone who thrives at the intersection of Organisational Development, Talent, and Change, and who wants to make a real impact by shaping how we grow and support our people.

What You’ll Do

• Design and deliver frameworks for Talent Management, Succession Planning, and Leadership Development that prepare Mukuru for the future.
• Drive the rollout and continuous improvement of our Performance Management process.
• Partner with leaders and HC teams to review and align organisational structures and support Organisational Design initiatives.
• Lead Change Management interventions, including crafting communication strategies that bring people on board.
• Shape engaging Onboarding and Offboarding experiences that strengthen the employee journey.
• Develop Strategic Workforce Planning models that ensure the right people are in the right roles at the right time.
• Conduct best practice research and translate insights into impactful, fit-for-purpose solutions.
• Build dashboards and metrics to measure the success and ROI of people initiatives.

What You’ll Bring

• Minimum 5 years’ experience in Organisational Development/Design (corporate or consulting).
• HR degree or related qualification (essential); Honours in Industrial Psychology/HCM desirable.
• Knowledge of frameworks in Performance, Talent, Change, Organisational Design, and Leadership Development.
• Advanced Excel, Power BI, and PowerPoint skills.
• Strong project management, research, and stakeholder management abilities.
• Certification in Change Management (advantageous).