Address1 Sportica Crescent Tyger Valley Bellville, 7530
About Santam Insurance
Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. S... read moreantam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964.
What will make you successful in this role?
The Senior Risk Surveyor is tasked with assessing risk while applying technical knowledge. Surveyors conduct detailed risk assessments on the risk, as
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from th
What will make you successful in this role?
This role will provide support to the technical specialist in the Risk Management Team, positioned in the Underwriting Risk Management department.
The successful incumbent will be required to perform quality assurance and due diligence reviews on all portfolio administration business.
The scope includes:
verification of business pa
JOB DESCRIPTION
The candidate will understand premium and profit objectives through brokers by building relationships that will ensure growth and retention through creative and attentive marketi
What will make you successful in this role?
Qualifications & Experience
Bachelor’s degree in computer science, Data Engineering, Information Systems, Science/Statistics/Applied Stat
What will make you successful in this role?
Implementation and administration of supplier contracts within relevant structures to enable an optimum procurement environment.
Assist the Sourcing
KEY RESPONSIBILITIES
Telephone Management
Being professional and answering the phone promptly always
Screen calls and manage incoming queries and complaints to client satisfaction and ensure
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
Formulating and implementing strategies for New Personal Lines Business in line with the overall contact centre operations strategy, across Voice and E
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
Office Management:
Oversee all aspects of the Cape Town office to ensure smooth daily operations.
Manage office facilities, including maintenance, c
KEY RESPONSIBILITIES
Provide ongoing Technical and Operational training (technical, claims procedure for existing staff and new appointments) as required.
Ensure compliance to policies and pro
JOB DESCRIPTION
The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, n
Job Description
The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, n
WHAT WILL YOU DO?
Receiving instruction from Claims Service Consultant (appraisal notes & docs).
Checking completion and correctness of document and policy conditions.
Planning routes fo
Job Purpose
The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures
Job Description
The purpose of this position is to provide support to the Relationship Managers and is responsible for delivering quality service to customers, who could be either internal or ex
CRM PRINCIPAL ACCOUNTABILITIES
Management and control of Motor Body Repairers’ KPI’s
Support Assessing team
Manage and handle complaints
Excellent complaints handling and repor
JOB DESCRIPTION
The successful incumbent’s duties will include, but are not limited to, the following:
The maintenance, administration and legal entity management of the companies
