Responsibilities
The Reporting Analyst is fully dedicated to and receives work from the Retail Contact Center Business Intelligence (RCC BI) team. The role solves complex business problems and issu
Trainer, Learning & Development
At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa, you’ll be a part of creating and delivering amazing
Specialist, Workforce Management
Bringing smiles is what we do at TTEC… for you and the customer. As a Workforce Management (WFM) Specialists are working onsite in Cape Town,
Senior Operations Manager – Cape Town
At TTEC, we’re all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you’ll be a
Operations Director – Cape Town
At TTEC, we’re all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of
HR Manager – Cape Town
At TTEC, we’re all about the Human Experience. Elevated. As an HR Manager in in Cape Town you will be a part of creating and delivering amazing customer experiences
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In thi
Senior Team Lead, Service Delivery - Nights
Bringing smiles is what we do at TTEC… for you and the customer. As a Service Delivery - Senior Team Lead working in Cape Town, South Africa you&r
What You’ll be Doing
Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In thi
What you’ll be doing
Looking for an opportunity to lead the people strategy for an employee-focused organization? In this role, you’ll have the opportunity to transform Human Capital in
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In thi
What You’ll be Doing
Looking for an opportunity to be part of a team? You'll be responsible for listening to and monitoring associate calls for customer satisfaction according to cli
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to work closely with an iconic brand? In this role, you’ll support and moti
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether
What You’ll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In thi
What you’ll be doing
Looking for an opportunity to lead the people strategy for an employee-focused organization? In this role, you’ll have the opportunity to transform Human Capital in
What You’ll be Doing:
This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves r