Active Jobs at HomeChoice Holdings Limited

Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

go to method of application »

• The ideal candidate will drive strong sales performance by converting showroom visitors into customers through compelling product demonstrations, consistently meeting sales targets, and accurately capturing orders and documentation. You will assess customer needs, clearly communicate pricing and offers, and highlight key product features. You’ll also handle customer queries, process payments, and manage refunds and credits to ensure a seamless experience.

What you will love doing in this role

• Lead sales activations in surrounding areas to attract new customers, drive foot traffic, and boost revenue.
• Enhance customer interactions by delivering a positive, engaging sales and service experience where every customer feels valued and supported.
• Manage the full customer journey — from account opening through to order processing — ensuring a smooth, end-to-end experience.
• Leverage comprehensive product knowledge and pricing expertise to maximize conversion rates and deliver the best value to customers.
• Consistently exceed expectations by understanding customer needs and positioning solutions that close sales.
• Maintain high quality standards by ensuring all processes and interactions are accurate and professional.
• Keep the store environment clean, organized, and inviting through regular housekeeping.
• Provide actionable WFS feedback to identify improvement opportunities and help enhance store processes.
• Complete all administration and reporting tasks accurately and on time, ensuring performance records and metrics remain current.

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Clear criminal and ITC record – Must have
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun