Active ICT Jobs at The South African National Roads Agency (SANRAL)

MINIMUM REQUIREMENTS

• NQF Level 8 qualification: Computer Science / Information Technology or equivalent. 
• Certification on either: CISSP / CISA / CISM / COBIT.
• 10y ears experience in a related work environment with specific experience in Information Security, IT Risk, IT Governance, security assessments, security audits and Compliance, of which 5 years must have been at a senior management level.
• Illustrated experience in leading a team on projects.

ADVANTAGEOUS

• PMP certification.
• Knowledge of public sector.

TECHNICAL COMPETENCIES

• Extensive technical knowledge of information technology and general ICT services, solutions, systems and processes. 
• Extensive knowledge of Enterprise Architecture Planning, solution design, development and operations with respect to security.
• Solid understanding of Operating System Security, Network Security, Application and Mobile Security that includes threat and controls
• Extensive experience across threat and vulnerability management, including perimeter security, DLP and Identity Management.
• Extensive knowledge of industry trends and best practices to protect company data by applying data security management principles, policies and processes.
• Knowledge of the latest technological trends to promote new technologies within the organization and suggest changes to the present framework.
• Extensive knowledge of Contract Management and subcontractor engagement processes.

Strategy Development, Security Policies, Guidelines and Processes

• Establish, implement and monitor Cyber and Information Security Strategy in line with SANRAL business strategy (Horizon 2030) and SANRAL ICT strategy.
• Set objectives for ICT security policies.
• Periodically review audit results.
• Performance management within the Applications and Infrastructure management team.
• Analyse industry and technology trends and advancements to determine potential impact upon the security landscape of the enterprise.
• Define and implement business continuity management plan to maintain and architect effective disaster recovery measures.

Information Security Architecture and IT Governance

• Define IT governance structures in support of the ICT Strategy and to ensure alignment of ICT to business.
• Define and implement Information Security Architecture, principles, tools and technologies; and
• Define and implement IT governance processes.

IT Risk Management

• Develop IT Risk Management framework, policies and procedures.
• Ensure system security within ICT business units complies with audit and information security expectation.
• Conduct ICT Risk and vulnerability self-assessment.
• Co-ordinate IT Audit and Risk feedback; and
• And Ensure ICT disaster recovery is in place and tests are conducted regularly in accordance with business continuity management plans.

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MINIMUM REQUIREMENTS

• NQF Level 8 qualification: Information Technology / Information Systems / Computer Science.

Certification:

• ITIL Foundation
• ITIL Intermediate: Service Design
• Minimum ten (10) years’ relevant experience in IT Service Management, Operations and infrastructure.
• With five (5) years management experience.

TECHNICAL COMPETENCIES

• Extensive technical knowledge of information technology and general knowledge of specific ICT services, solutions, systems, and processes. 
• Extensive knowledge of IT Service and Operations Management, Infrastructure Management and Application Support Management.
• Sound knowledge and experience of ITIL principles and ISO 9000 principles.
• Extensive knowledge of contract management and subcontractor engagement processes.
• Knowledge of the latest technological trends to promote new technologies within the organization and suggest changes to the present framework.

Service Management and Operations Management

• Define an end-to-end provisioning process for ICT services, facilitating automation wherever possible and lead effort to provide production support, service requests and oversee routine maintenance and support activities.
• Monitor and oversee systems and trends to identify ways to prevent occurrence of events, incidents, problems and errors, improve overall performance and take appropriate control action to ensure production systems and devices are online and available.
• Develop and manage the ICT service management catalogue and establish governance to ensure that the addition, modification or removal of any IT services is done in a standard and controlled manner.
• Manage and guide the operation of a Central Service Desk to receive, log and close all reported operational incidents in accordance with SLA’s.
• Ensure the development of a knowledge base and document repository for service management and operations.
• Define, evaluate and support the negotiation of Service Level Agreements (SLA) ensuring service compatibility to the contractual obligations of service providers; and
• Monitor, measure, report and review current performance of services and components in the enterprise IT environment, ensure IT capacity meets business needs and ensure regulatory compliance to policies and procedures.
• Performance management within the Applications and Infrastructure management team.

KEY RESPONSIBILITIES

Infrastructure Management

• Collaborate with all the GMs to ensure development of the overall applications and infrastructure engineering capability.
• Collaborate with all the GMs to ensure right design, selection and implementation of applications and infrastructure.
• Collaborate with all the GMs to ensure the development, management, and forecasting of service level requirements on business needs, business applications and IT infrastructure.
• Support the implementation of the ICT strategy, ensure client satisfaction and management of risk to ICT services.

Service Transition Management and Business Continuity

• Oversee the successful roll-out of new or amended systems and infrastructure changes to the infrastructure environment (e.g. operating system upgrades, hot fixes / patches, virus definition, etc.) to ensure quality services are continually maintained and improved.
• In partnership with other GMs, ensure that all systems have continuity plan in place, processes and procedures are available in a disaster situation, ensure internal business continuity procedures are implemented and ensure and manage the overall Business Continuity Planning /Disaster Recovery (BCP/DR) testing process.

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MINIMUM REQUIREMENTS:

• NQF Level 8 Qualification: Information Communications Technology

Certification on:

• Enterprise Architecture (i.e. TOGAF).
• ITIL Foundation.
• COBIT 5.
• Cloud Fundamentals (Azure/AWS/Google Cloud).
• Five (5) years general experience in Information Communications Technology.
• Minimum ten (10) years’ experience in Applications and Infrastructure Modernisation.
• With five (5) years management experience and direct exposure to Board Governance structures.

TECHNICAL COMPETENCIES:

• Sound knowledge of the business environment, the relevant role players within the business, and their key responsibilities and outcomes. 
• Industry knowledge in terms of broad industry dynamics to engage, encourage, advise, or influence stakeholders and partners on recommended best practices for improved ICT-driven business outcomes.
• Knowledge and understanding of the principles of finance.
• Knowledge and understanding of the corporate identity of the organisation and the governance mechanisms utilised to govern the corporate identity.
• Sound knowledge of the relevant applicable legislation.

KEY RESPONSIBILITIES

ICT Applications and Infrastructure Modernisation

• Establish a datacentre infrastructure strategy for all environments (On-premises / Hosted/Cloud).
• Establish the strategic direction for Business Application Modernisation and its implementation.
• Drive efficiencies through automation and digitization of business processes.
• Lead complex strategic sourcing and partnership engagement for critical ICT Services through a well-defined performance.
• Demand and Acquisition process for engineering and non-engineering.

Performance Management within the Applications and Infrastructure management team

• Develop and manage performance-based scorecards to manage and ensure continuous improvement of the Applications and Infrastructure unit; and
• Establish key performance indicators, qualitative and quantitative metrics to capture, report on Applications and Infrastructure performance.

Applications and Infrastructure Modernization advisory and stakeholder management

• Provide expert, authoritative advice to key stakeholders on all aspects of Business Applications and infrastructure Modernization strategy and practice to inform business planning and action
• Encourage innovative approaches and enhance value through improved business efficiency and outcomes

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MINIMUM REQUIREMENTS

• NQF Level 8 Qualification: Information Technology / Information Systems / Computer Science.

Certification on:

• Enterprise Architecture (i.e. TOGAF).
• ITIL Foundation.
• COBIT 5.
• Cloud Fundamentals (Azure/AWS/Google Cloud).
• Minimum ten (10) years’ experience in Information Communications Technology
• With five (5) years senior management level experience

ADVANTAGEOUS

• Master’s in business administration, management or leadership.
• 15 years ICT Operations, coupled with management experience in ICT strategy or business analysis or business solution division in a large organisation or experience in consulting company.

TECHNICAL COMPETENCIES

• Sound knowledge of the business environment, the relevant role players within the business and their key responsibilities and outcomes.
• Industry knowledge in terms of broad industry dynamics to engage, encourage, advise, or influence stakeholders and partners on recommended best practices for improved ICT driven business outcomes.
• Knowledge and understanding of the principles of finance.
• Knowledge and understanding of the corporate identity of the organisation and the governance mechanisms utilised to govern the corporate identity.
• Sound knowledge of the relevant applicable legislation.

KEY RESPONSIBILITIES

ICT Strategy and Process Management

• Ensure the implementation and monitoring of ICT Strategy and roadmap.
• Deploy strategies and processes for execution of ICT programmes and/or project spanning multiple environments.
• Ensure successful ICT programmes and/or projects are delivered at the required quality standards as per the business expectations.
• Identify key initiatives in the ICT strategy and develop budget requirements for implementation of the strategy.
• Define, design, map, monitor and improve ICT processes.
• Performance management within the Applications and Infrastructure management team.
• Develop strategies and processes for execution of ITIL Life Cycle Management services by applying Service Strategy, Design, Transition, Operations, Service Delivery and continual improvement in accordance with the SANRAL business and ICT department objectives, to ensure that service levels are maintained.

Innovative Application Development and Deployment

• Develop and maintain a signed-off plan for implementing key initiatives, focusing on innovative application systems that drive future business growth.
• Track and monitor application development and deployment processes, ensuring they Incorporate innovative solutions and achieve performance goals.
• Maximize value through a strategic build-versus-buy approach, prioritizing innovative technologies that provide a competitive edge and business transformation.
• Lead optimization, reinvention, and digitalization initiatives, embedding innovation into every stage of system development and operations.
• Align Business Solutions with Innovation - Drive the development of innovative business solutions across teams and phases, ensuring alignment with evolving strategic objectives and future demands.

Enterprise Architecture

• Enterprise Architecture Planning.
• Facilitate Architecture Standards and Policy.
• Institute Enterprise Architecture Governance.
• Setting of scope, constraints and expectations for business needs by creating the architecture vision, identifying the stakeholders.
• Develop the baseline and target architecture and analyse gaps (Business, Information, Application, Data and Technology.
• Business Solutions Development