Active Jobs at Absa Group Limited (Absa)

Job Summary

• Are you a strategic leader with a passion for driving growth in institutional sales? Do you have the expertise to develop and execute strategies that will position us as the leading Corporate Bank in Africa? If so, we invite you to join our dynamic team at Absa group as an Institutional Regional Sales Head (Cash, Trade and Custody).
• In this role, you will be responsible for spearheading our regional institutional sales efforts and developing innovative strategies that enhance our Cash, Trade, and Custody product offerings across all presence and non-presence countries. Your leadership will be instrumental in achieving our Transactional Banking objectives and delivering unparalleled value to our clients.

Job Description

Your key accountabilities and the primary purpose of the role is to lead regional Institutional sales includes the following;

• Delivering innovative institutional offering to the existing and new to bank targeted customers
• Developing and instilling the best-of-breed sales practices within the team
• Focusing on and driving customer value propositions (CVPs), client solutions and structuring, pricing management, deal support, credit risk management, relationship management, marketing, and impairments
• Developing the team through creating a platform for learning and growth
• Leading the team to achieve the agreed financial and non-financial objectives
• Managing stakeholder relationships across the bank to ensure the maximum effectiveness of the sales model.
• Driving thought leadership across sectors, segments and geographies

Kindly send us your CV if you have the above-mentioned experience as well as meet below the below criteria;

• Bachelor’s degree or a Post Graduate degree or MBA preferably
• 10 plus years Sales and Banking experience in CIB
• Working knowledge of FI trade, Cash and Custody products, transactional banking.
• Working knowledge of corporate banking products 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Are you a dynamic leader with a passion for driving financial solutions and optimizing balance sheets? Do you have a proven track record in risk distribution, syndication, and insurance sales? If so, we invite you to join our team as the Head of Risk Distribution, Syndications, and Insurance Sales in our Trade and Working Capital team within CIB Transactional Banking.
• In this role, you will lead our Risk Distribution, Syndication, and Insurance (“DSI”) function, working with financial institutions, non-bank financial institutions, insurance companies, and institutional investors across all markets where ABSA has appetite in. Your mission will be to support our goal of becoming the leading Corporate Bank in Africa.

Job Description

As the Head of Risk Distribution, Syndications, and Insurance Sales, you will be responsible for:

• Balance sheet optimization,
• Ensuring that Trade and Working Capital achieves its performance matrix through implementation and application of various strategies, 
• Bed-down syndication capability (mandate covering primary and secondary roles) and
• Continue to create depth in the market to fully enable originate to distribute model to support the overall Transactional Banking objectives, enabling the business to achieve the TXB objective of becoming the leading Corporate Bank in Africa.

The primary purpose of the role is to lead the risk distribution, Syndication and Insurance function by:

• Delivering innovative solutions to drive the set business outcomes
• Developing liquidity management strategies to drive business outcomes 
• Developing and instilling the best-of-breed sales practices within the team
• Focusing on and driving customer value propositions (CVPs), client solutions and structuring, pricing management, deal support, credit risk management, relationship management, marketing, and impairments
• Developing the team through creating a platform for learning and growth
• Leading the team to achieve the agreed financial and non-financial objectives
• Managing stakeholder relationships across the bank to ensure the maximum effectiveness of the risk distribution, syndication and Insurance models.
• Driving thought leadership across sectors, segments and geographies

Kindly send us your CV if you have the above-mentioned experience as well as meet below the below criteria;

• Bachelor’s degree or a Post Graduate degree or MBA preferably
• 10 plus years Sales and Banking experience in CIB
• Working knowledge  of FI trade products, transactional banking, risk distribution, syndications and Insurance
• Working knowledge of corporate banking

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide specialist advice and support in the development and implementation of business enablement planning, service delivery processes, methods and techniques; enabling the provision of well-researched information to inform organisational decision making.

Job Description

• We are seeking a highly skilled Senior Business Enablement Specialist to drive strategic planning and execution across our business units. This role will play a critical part in transforming strategy into actionable plans, enabling cross-functional collaboration, and ensuring seamless delivery of business initiatives. If you are a strategic thinker with strong execution skills and a passion for optimizing ways of work, this role is for you.

Key Responsibilities

Strategy Development & Articulation

• Create, communicate, and refine long-term, medium-term, and short-term business strategies aligned with organizational goals.

Strategy Decomposition & Delivery Planning

• Break down overarching strategies into incremental, manageable delivery streams that facilitate clear milestones and accountability.

Integrated Planning & Dependency Management

• Coordinate and align planning efforts across multiple Business Units (BUs), managing dependencies and ensuring synchronized execution.

Progress Tracking & Issue Resolution

• Monitor project progress, identify risks and blockers, drive resolution efforts, and maintain transparent reporting.

Executive Reporting

• Prepare and present regular reports and updates for executive forums including ITC, IT Executive Committee (ExCo), and ESPO ExCo on a monthly and quarterly basis.

Business Case Development & Benefits Tracking

• Lead the formulation of business cases for initiatives and track benefits realization to ensure value delivery.

Optimization of Ways of Working

• Continuously evaluate and improve delivery cadence and operational efficiency across teams to optimize productivity.

Qualifications & Experience

• Proven experience in strategic planning, business enablement, or program management roles.
• Strong ability to translate high-level strategies into detailed execution plans.
• Excellent stakeholder management and communication skills, with experience engaging senior executives.
• Demonstrated success in managing complex cross-BU dependencies.
• Experience in preparing executive-level reports and business cases.
• Analytical mindset with a focus on risk management and benefits realization.
• Proficiency in project management tools and methodologies.
• Bachelor’s degree in Business, Management, or a related field; relevant certifications (e.g., PMP, Prince2) are a plus.

Key Competencies

• Strategic Thinking
• Cross-Functional Collaboration
• Risk and Issue Management
• Effective Communication
• Business Acumen
• Process Improvement
• Reporting and Data Analysis

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and
• providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Business Management: Manage the levels of performance and service standards that need to be achieved by
• translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team. | CollaboratioConstantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories  & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Additional Requirements 

• Must have COBOL programming experience
• Knowledge in the Home Loans industry

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Business Process Engineer will be accountable for the creation and maintenance of a centralised repository of process and related artefacts (e.g., procedures, templates, forms). Business Process Engineer will also work closely with various business/product owners to understand business needs, perform as-is process analysis, conduct gap analysis, provide improvement suggestions, and design the to-be processes.

Job Description

The high-level duties of the role:

• Investigate, identify and implement business improvement and efficiencies within the business that is based on market research, competitor analysis and customer needs
• Responsible for development of business cases; and post implementation monitoring, tracking and reporting of financial and non-financial benefits
• Create and maintain a centralised repository of process and related artefacts (e.g., procedures, templates, forms).
• Understand end to end processes relevant to the business area in order to identify bottlenecks, risks, as well as improvement opportunities.
• Build relationships and actively engage various stakeholders to understand business needs.
• Execute process improvement initiatives, taking responsibility for individual delivery in terms of quality, scope and time.
• Evaluate the current business processes, identify improvement opportunities and redesign the business processes.
• Prepare business cases to motivate for new process improvement initiatives, monitor and report post-implementation benefits (financial and non-financial).
• Work towards continuous process improvement and the enhancement of quality and consistency of business processes and methods across the Operations environment.

MINIMUM REQUIREMENTS:

• National Diploma in Engineering or Equivalent NQF 6 qualification
• 5 years Business Process Engineering experience
• Knowledge of BPR methodologies and tools (Lean Six Sigma, Design Thinking, etc.)
• Knowledge of Business Process Modelling tools
• 3-5 years banking ⁄ technology/ financial services environment experience

DESIRED:

• Bachelors Degree in Industrial Engineering or Equivalent NQF 7 qualification
• 8 years Business Process Engineering experience
• Lean Six Sigma certification
• Knowledge of iServer Modelling platform
• 5-8 years banking ⁄ technology/ financial services environment experience

Education

• Bachelor's Degree: Information Technology

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Job Summary

• Conduct quality credit assessments, provide responsible risk decisions within personal mandate level and maintain an assigned credit portfolio of clients for Business Bank Commercial (Growth, Premium and High Value Banking) in accordance with Absa credit policies, processes and procedures

Job Description

Credit Sanctioning: 

• Perform quality credit sanctioning within the Operational Level Agreement (OLA), being cognizant of risks, solutions-driven and giving due consideration to compliance requirements. 

Portfolio and Risk Management: 

• Pro-actively maintain and manage the assigned portfolio within agreed KPI’s. 
• Accurate and timeously report high-risk accounts. 
• Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiate transfers to Business Support and / or Legal Recovery Services (LRS) for groups / accounts which cannot be rehabilitated in the normal credit environment. 

Stakeholder Management: 

• Build and maintain effective relationships with stakeholders. 
• Be a role model for client engagement and demonstrate value add at every engagement. 
• Contribute to the upskilling and mentoring of front-line colleagues. 

Risk and Control:

• Apply the highest standards of controls and risk management practices and behaviors and embed a positive risk and control culture. 
• Adhere to policies, procedures and regulations. 
• Identify, assess and report risks arising from significant events, investigations, audit and control issues. 
• Demonstrate prudence, sound judgment and appropriate escalations in the management of all types of risk applicable to the role. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• This role supports key digital initiatives including app store ratings management, social media content coordination, customer experience (CX) issue tracking across digital platforms, and the creation of a weekly internal newsletter. The ideal candidate is detail-oriented, digitally savvy, and passionate about improving customer engagement and digital performance.

Job Description

About the Role:

• As a Junior Digital Analyst, you will play a vital role in supporting the performance and perception of our digital banking platforms. You’ll work closely with cross-functional teams to monitor, analyze, and optimize digital touchpoints, ensuring a seamless and engaging experience for our customers. This is a hands-on role ideal for someone who is analytical, organized, and eager to grow in the digital banking space.

Experience, Skills & Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 1–2 years of experience in a digital, marketing, or analytics role (internships count!).
• Strong written and verbal communication skills.
• Familiarity with social media platforms, app store ecosystems, and digital analytics tools.
• Proficiency in Microsoft Office or Google Workspace; experience with design tools (e.g., Canva) is a plus.
• Highly organized with strong attention to detail and a proactive mindset.

Key Responsibilities:

App Store Ratings Management

• Monitor app store ratings and reviews daily across platforms (iOS and Android).
• Identify trends, recurring issues, and opportunities for improvement.
• Collaborate with product and tech teams to escalate and resolve app-related complaints.
• Recommend and implement strategies to improve app visibility and user satisfaction.

Social Media Content Coordination

• Support the planning and scheduling of brand-related content across social media platforms.
• Coordinate with marketing and brand teams to ensure timely and accurate content delivery.
• Track engagement metrics and provide insights on performance.

Digital Channels Complaint Management (CX)

• Track and manage customer complaints received via social media, app, web, USSD, and other digital channels.
• Liaise with customer service and technical teams to ensure timely resolution.
• Integrate feedback from surveys and other data sources to identify systemic issues and improvement areas.

Weekly Digital Newsletter Management

• Curate and create content for the internal digital newsletter.
• Gather insights, updates, and highlights from across the digital team.
• Design and distribute the newsletter to relevant stakeholders on a weekly basis.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist information technology security expertise.

Job Description

• We are seeking a highly skilled and experienced Senior Cryptography Engineer to join our security engineering team. This role is critical in managing cryptographic key lifecycles, designing and maintaining secure key management systems, and ensuring compliance with industry standards such as PCI DSS. The ideal candidate will have deep expertise in cryptographic principles, hands-on experience with on-premise and cloud environments (AWS and Azure), and a strong understanding of risk management practices.

About the role:

• Process: Provide specialist advice and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose and recommend improvements and provide specialist advice and support to ensure that solutions are appropriate and effective. Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions. Perform security audits and clean-ups to ensure accurate and up to date access within the organisation. Perform, advise and provide information on risk management impacts and mitigate risk in respect of system and application access. Analyze IT related access reports to identify discrepancies and anomalies and recommend remedial action. Provide specialist advice and support in defining standard operating procedures (SOP's). Conduct research and gather data to provide input to operational reporting and decision-making processes. Provide specialist advice to plan for value-added process improvements, initiatives and services to deliver on operational objectives. Provide expertise to identify and develop solutions to improve the quality of processes and services.
• Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationships with customers that contribute to a culture of customer service excellence.
• Conduct: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Policies and Policy Standards.
• Finance: Contribute to the effective reduction of cost and financial wastage in line with organisational policies and procedures.
• Learning and Growth: Participate in forums that positively contributes to knowledge improvement. Provide advice and support in the management of change and offer operational support where required.

Key Responsibilities:
Key Management & Cryptographic Operations

• Oversee the full lifecycle of cryptographic keys: generation, distribution, rotation, archival, and destruction.
• Manage and maintain Hardware Security Modules (HSMs) and Key Management Systems (KMS) across on-prem and cloud environments.
• Implement and enforce key usage policies and access controls.

Engineering & Architecture

• Design and implement secure cryptographic solutions in both on-premise and cloud infrastructures (AWS KMS, Azure Key Vault).
• Collaborate with DevOps and Infrastructure teams to integrate cryptographic services into CI/CD pipelines and application workflows.
• Develop automation scripts and tools to streamline cryptographic operations and monitoring.

Compliance & Risk Management

• Ensure cryptographic systems and practices comply with PCI DSS, NIST, and other relevant standards.
• Conduct risk assessments related to cryptographic systems and recommend mitigation strategies.
• Participate in audits and provide documentation and evidence of compliance.

Collaboration & Leadership

• Act as a subject matter expert (SME) for cryptography and key management.
• Mentor junior engineers and provide guidance on secure coding and encryption best practices.
• Work cross-functionally with security, compliance, and engineering teams to align cryptographic practices with business goals.

Experience & Qualifications Required:

• Bachelor’s degree in computer science, Information Security, or a related field.
• 5+ years of experience in cryptography, key management, or security engineering roles.
• Strong knowledge of cryptographic algorithms, protocols (TLS, PKI, etc.), and standards (FIPS 140-2/3, NIST SP 800 series).
• Hands-on experience with AWS KMS, Azure Key Vault, and on-prem HSMs (e.g., Thales, Entrust, AWS CloudHSM).
• Familiarity with PCI DSS requirements and audit processes.
• Proficiency in scripting languages (Python, Bash, etc.) and infrastructure-as-code tools (Terraform, CloudFormation).

Preferred Qualifications:

• Certifications such as CISSP, CISM, AWS Security Specialty, or GIAC Cryptography (GCTY).
• Experience with containerized environments (Docker, Kubernetes) and securing secrets in such ecosystems.
• Knowledge of secure software development lifecycle (SSDLC) and threat modeling.

Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a distributed team.
• Openness to change

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To provide advice & support in the development & implementation of area of specialization; developing high quality standards & measures to ensure that errors do not re-occur.

Job Description

• Specialist support and advice: Provide quality assurance support and advice to address operational issues in the business.
• Control frameworks and standards: Support the design, implementation and maintenance of quality assurance and control frameworks and standards against relevant legislative requirements.
• Change programmes: Support relevant change and efficiency programmes as a quality assurance specialist.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Premium  Business key account clients requiring high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

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Job Summary

• Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• Responsible for the development and execution of the bancassurance channel strategy within Absa Insurance Company (AIC) assuming full responsibility and accountability for driving growth, profit and loss management and business operations for the Homeowners Comprehensive (HoC) and Commercial lines business. 
• In addition, the role will oversee the Technical Underwriting and Reinsurance portfolios of the business.  
• This role creates strategic relationships and partners with banking ecosystem to drive growth and sales whilst ensuring the delivery of high-quality insurance products and services to the customers. 
• The accountable executive will work closely with the Retail Bank and Short-term Insurance Exco team to align bancassurance strategies with overall business objectives.

Job Description

Accountability area 1: Strategy Development & Execution  

• Responsible for the Bancassurance portfolio strategy and execution through effective partnering with the relevant stakeholders, both internal and external in alignment with the BU and Cluster objectives.
• Develop plans to penetrate and expand the targeted segments and market opportunities.
• Drive profitable growth through fostering closer alignment with the bank and open market.
• Identify and implement relevant strategic, tactical, and other support interventions to meet objectives.
• Identify appropriate products for distribution and give input into product development.
• Understand the customer and partner needs to develop and drive the customer and partner propositions across the relevant segments and Regions.
• Manage the key inter-relationships / dependencies between the overall sales planning, execution functions residing within business and enablement functions to ensure alignment between functional areas and overall AIC  and to ensure that the overall business strategy, together with the key measurements are delivered and realised.
• Driving communication for growth and profitability agenda and key themes across the business at different Management layers / audiences at the various Exco, Manco, meetings and at the various Forums to ensure alignment across the AIC community.
• Establish value-based strategy for all leads and sales opportunities within Absa Insurance Company  across all portfolios.
• Provide business insights based on trends, competitor offerings and global best practices as it relates to Absa Insurance Company  .
• Contribute as a key ExCo member to the overall agenda internally and with external stakeholders, ensuring that the AIC agenda is appropriately managed and reported to all requisite stakeholders, particularly the Absa Insurance Company ExCo.

Accountability 2: Stakeholder Management 

• Identify and cultivate strategic partnerships that enhance distribution network.
• Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• Pro-actively drive up the integration into the different areas of the bank to achieve sustainable profitable growth.
• Build and develop relationships across the Absa Group with various stakeholders with the intention of improving collaboration to maximize business growth.
• Accountable to lead and drive up the visibility and clearly communicate the STI value proposition to Cluster, Group, Colleagues and Customers.
• Foster collaboration with Bank stakeholders to jointly identify partnership opportunities to benefit the wider franchise and drive- up growth. 

Accountability 3: Client-Driven Innovation and Growth

• Stay abreast of industry trends and role players and ensure that AIC is well-positioned to provide competitive and industry-leading products and services.
• Provide input into the overall AIC experience.
• Strategically influence the development of products and services that meet or exceed customer needs and expectations, creating stakeholder value.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Identify technology solutions to streamline sales processes and leverage technology solutions to enhance efficiencies.

Accountability 4:  Data Monetisation

• Consider the explicit use of data and its inherent value to explore opportunities, plan and guide all decisions for execution.
• Use data to obtain a quantifiable economic benefit for the area of accountability, leveraging internal or indirect capacity to make measurable business performance improvements and inform decisions accordingly.

Accountability 5: People Management

• Create an innovative, high-performance culture.
• Set up clear plans to grow talent by supporting them to make the transition to Exco succession bench.
• Ensure effective implementation of group standards for formal Performance Development.
• Working with the People Lead and other executives, develop a learning and development strategy that will address the current and future business needs.
• Ensure there is a clear plan to support the enterprise and BU transformation objectives and ensure this is implemented. 
• With the support from the People Lead, establish a clear plan to attract and retain diverse talent to support business ‘s current and future needs.  
• Working with the People Lead and your senior management team, ensure that the key insights from the EOS are understood in detail and clear remedial plans are implemented. 

Accountability area 6: Risk Management, Governance and Control 

• Maintain a BU Risk Dashboard and ensure adequate controls are in place for the BU to remains at acceptable risk appetite.
• Enforce a culture of proactive compliance and risk management at all levels within the BU.
• Work with the Risk & Governance team  to determine action plans to effectively reduce and manage risk related to audit findings, Compliance and Risk issues.
• Actively drive the closure of actions and review the issue assurance testing conducted on all closed items.
• Actively monitor the timely completion of Group Compliance assessment and training within the BU
• Ensure compliance with all the applicable banking and insurance regulatory laws, standards, and best practices.
• Implement appropriate systems and controls in accordance with approved risk appetite  and consistent with internal policies and procedures, both from a Banking and Insurance regulations perspective
• Address any identified inadequacies or gaps in the control environment and timeously escalate same through the Absa governance structures, were material and justifiable.

Education

• Bachelor's Degree: Business, Commerce and Management Studies

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and
• providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management StudiesJob Summary
• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

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Job Summary

• Manage a Portfolio of High Value Clients such as to maximize the banks revenue from existing and new clients.

Job Description

• New Business Organisation: Devise short term tactical plans to meet annual budget and targets up to a 6-to-12-month timeframe Identify, develop and source new High Value relationships through personal and client referrals, Absa Group Limited Group internal networks and fostering greater collaboration within the Absa Group; Achieve personal targets for new and existing clients for Transactional Banking, Credit, FX. Make a contribution to referring relevant business to other parts of the broader Absa Group Limited.
• Client service - Manage and Grow Existing Client Relationships: Quarterly meetings with each client in your designated portfolio; Undertake annual credit reviews to assess the health of your Clients financial position, with co-operation from the various teams in the region Maintain the highest levels of service and delivery to existing clients at all times, ensuring that all teams of specialist support within the region work together to deliver client experience as well; Act as the key contact point/ gatekeeper and coordinator for all client advice Transactional Banking, Credit, FX. Assist in the liaison with various internal stakeholders to assist in achieving business objectives; Act as the key contact point for all client transaction queries across multiple locations within a Region.
• Client Relationship Management: Maintains highest levels of service and delivery to existing clients at all times Key contact for all banking and credit advice and client queries; Key interface between clients and other parts of Absa Group Limited
• Involvement in credit related tasks: Client interaction including: gathering of information related to Transactional Banking, Credit, FX ensuring efficient Client interactions; Accountable for providing information related to the security status reports and performance of financial analysis; Ultimately responsible for ensuring that credit review processes is conducted on time; Liaise with the product houses to ensure credit tasks related to clients in terms of credit reviews, overdrafts and home loans are completed;
• Governance and Control: Ensure conformity with global and market standards of client services, regulatory compliance, KYC, product delivery and operating model. Ensuring that all actions are in line with procedures according to the Front Office manual.
• Query Resolution: Undertake query resolution related to client portfolio Act as the escalation point for serious issues related to client complaints
• Operational Support: Provides accurate/timely preparation of file notes, client letters and other client documentation (e.g. marketing material) for all client meetings and follow up as required; Act as focal point for clients dealing with day-to-day administration across the range of services and products.

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. | Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. | Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments | : | : | : | : | :

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• As a Lead Product Owner, you will be responsible for translating business needs into specific technical requirements for intelligent /robotics process automation solutions. You will lead a team of business analysts whilst collaborating closely with cross-functional teams including process engineers, programme managers, scrum masters, solution designers, developers as well as business stakeholders, to ensure the successful delivery of high-impact Intelligent Process Automation (RPA) solutions. You will act as a bridge between business stakeholders and the technology team, contributing to the overall Intelligent Process Automation (RPA) vision and strategy within the organisation.

Job Description

KEY RESPONSIBILITIES:

• Serve as the prime point of contact regarding overall pipeline, development and delivery of Intelligent Process Automation (RPA) solutions that deliver measurable value.
• Define, refine, and manage the product backlog based on business objectives and user needs.
• Lead the continuous exploration process to gather business needs and translate them into features, user stories including defining the benefit hypothesis and acceptance criteria for each epic/feature.
• Interface with program managers as and when required for program budget management, and resources requirements purposes.
• Manage program resources to deliver on the strategic goals of projects, squads, and business as usual initiatives, in accordance with the parameters of budget, quality and timelines
• Work closely with technology teams to guide the development process and ensure successful sprints.
• Act as the voice of the customer throughout the product development life cycle to ensure alignment between business expectations and solutions delivered.
• Play a leadership role in program meetings, including PI planning, and all team ceremonies, such as sprint planning, backlog refinement, daily stand ups, sprint reviews and sprint retrospective sessions to ensure continuous alignment and buy-in.
• Plan and lead stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met.
• Analyse business processes for identification of automation opportunities or expansion of existing automations.
• Explore and evaluate technological advances and innovations in Intelligent Process Automation (RPA) field that could benefit operations.

REQUIREMENTS:

• Bachelor's degree in computer science, information technology, business administration or a related field
• 8+ years Banking ⁄ Technology/ Financial Services environment experience
• Proven experience as a Product Owner or similar role in product management field
• Proven experience in agile methodologies i.e. Scrum, Kanban, Scaled Agile (SAFe), etc.
• Technical RPA background or experience working closely with technology teams
• Excellent communication, organisation, and stakeholder management skills
• Familiarity with agile tools such as Jira, Confluence, or similar project management platforms
• Strong analytical and problem-solving skills

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• Manage the valuations performance of the External Valuation Contractors within the agreed and contracted SLA’s. and TAT. 
• Manage all valuation activities and complaints from clients, stakeholders, and business partners in terms of property values, quality, and service delivery. 
• Provide advice on technical and administration requirements including Building Loans.

Job Description

Stakeholder Management: 

• Actively engage internal and external stakeholders to ensure customer satisfaction.

Business Performance: 

• Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes.
• Be solution driven with regards to Building Loan queries and disputes.

Compliance and Risk Management: 

• Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.

Administration: 

• Effectively fulfil all required administrative duties, including tracking and reporting.

Education and Experience: 

Essential 

• Relevant B. Degree or equivalent NQF level 7 qualification
• Registration as a Professional/Associated Professional Valuer with the South African Council for the Property Valuers Profession.
• At least 10 years’ experience in building and construction industry and or related discipline.
• At least 3 years’ experience in practicing as a professional Valuer without restrictions in the residential and commercial field.
• Valid driver’s license
• Preferred 
• Hons Bachelor’s Degree in Property Science or Construction Management or equivalent NQF level 8 qualification
• At least 2 years’ experience in of ABSA systems or other financial institution.
• At least 3 years’ experience at a managerial level.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)