Active Jobs at ASSA ABLOY Group

Above position is responsible for all matters within the specified region. This shall include, but not be limited to:

• Sales and related works
• Marketing in selected markets/segments
• Handling/growing new business for Company
• Producing project quotes
• Maintaining relationships with Key Account personnel
• Maintaining business partner requirements and managing the same

RESPONSIBILITIES

• To oversee all project related activities in your regions
• Regular customer sales & service calls in accordance with your call cycle (minimum of 10 F2F meetings per week)
• Weekly and monthly reporting as requested by line manager
• Pipeline maintenance
• Communication & execution of agreed Key Account activities negotiated by GM with H/O buyers (promotional campaigns, special projects, new product launches, new layouts & displays, counts & stock upliftment)
• Customer relationship management with key decision-makers (Buyer, Dept. manager, Hotel GM) under the guidance of the GM
• Measurement of success of campaigns and promotions
• Report writing, proposals
• To provide feedback on relevant market information
• Any other activities and new initiatives which enhance the development & growth of the AAGS brand
• Report accurately on orders and sales expectations for reporting reasons
• Competitors actions report quarterly
• Ensuring procedures are followed as per SOP
• To drive Sales and marketing of Company products in selected markets/segments of South Africa
• Fulfilment of Sales budget and profitability responsibility for assigned markets/ segments.
• To make sure all overdue payments are paid on time and manage receivables effectively in coordination with Accounts head.
• To provide Management Monthly forecast report, Quarterly forecasts etc for Sales
• To prepare Annual budgets in coordination with Sales staff and General Manager
• To do value selling and implement Company value strategy approach
• Responsible for Company's client overall satisfaction with product line in assigned areas
• Quarterly visits to all Key accounts and report generated to advise on actions monthly

KEY COMPETENCIES/ PERSONAL ATTRIBUTES

• Drivers license
• Computer literacy (outlook and excel)
• Ability to work under pressure and travel. You may be required to sleep out occasionally
• Vehicle in good working order
• Good knowledge of the geographical area
• Good knowledge of hospitality industry
• Technical acumen (Basic networking knowledge, understanding of jargon & comfortable with installation & set-up of programmes)

Closing: 24-Sep-2025

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Purpose of Role:

• We are seeking a motivated and organized Telesales Coordinator to join our sales team.
• The successful candidate will be responsible for coordinating inbound and outbound telesales activities, supporting the sales team with administrative tasks, and ensuring smooth communication between clients and internal departments.
• This role plays a key part in driving customer satisfaction and achieving sales targets.

Responsibilities:

• Coordinate and manage outbound telesales campaigns to generate leads and close sales.
• Handle inbound sales inquiries via phone and email.
• Maintain accurate records of customer interactions and sales progress in CRM systems.
• Schedule follow-up calls, appointments, and product demonstrations for sales representatives.
• Provide administrative support to the sales team, including preparing sales reports, presentations, and proposals.
• Monitor telesales KPIs and report performance to the Sales Manager.
• Ensure all customer data is updated and maintained according to company policies.
• Work closely with marketing to align campaigns and promotions with sales strategies.
• Resolve basic customer issues and escalate complex queries to relevant departments.
• Train and onboard new telesales agents as needed.

Professional qualifications/ experience:

• Proven experience in telesales, telemarketing, or customer service roles.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational abilities.
• Comfortable working with CRM software and MS Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.
• Target-driven and self-motivated with a positive attitude.
• Grade 12 (Matric)

Key Competencies:

• Self-Motivated,
• High level of Integrity and Ethics,
• Communication Skills
• Attentive to detail
• Proactive and Creativity when it comes to problem solving
• Good telephone etiquette

Closing: 26-Sep-2025