Core Description
- To develop of solutions in accordance with business requirements and operational and service level agreements.
Key Deliverables / Primary Functions
- Contributing to the Sales & Solutions Business Unit Strategy and Operational Model
- Accountable for producing complex, often multiple business unit solutions that meet the required levels of quality and standards within negotiated and agreed service levels, operational level agreements or contracts.
- Accountable for developing and presenting winning solution proposals including inter alia solution strategy, architecture and design, and pricing that meets client requirements and aligns with the BCX Cloud Platform Services strategy
- Identifying and mitigating Technology, Commercial and Delivery risks in proposed solutions.
- Engaging with external clients, along with BCX sellers, to understand and shape client strategy and requirements and subsequently presenting solution proposals to those clients.
- Participating in client or vendor contract negotiations where required.
- Participating in deal qualification or selection processes
- Collaborating with and facilitating efficient engagement between and within BCX Divisions
- Establish and enhance relationships and network with partners, customers and vendors
Core Functional Skills & Capabilities
- Solution Architecture
- IT Architecture
- Relationship Building
- ICT Knowledge
- Delivery Management
Core Behavioural Competencies
- Job Match
- Applying expertise & Technology
- Delivering Results & Meeting customer expectations
- Presenting and Communicating information
- Analysing
- Deciding & Initiating Action
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 7+ years’ experience in solution architecture, of which 2 years at a senior level
- OR
- Alternatively, 9 years’ experience in solution architecture, of which 2 to 3 years is at a senior management level.
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Valid Drivers license
- Required to travel locally and/or internationally
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
- Revenue Generating
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Core Description
- Responsible for ensuring that high quality standards are met through evaluation, designing and preparing detailed specifications for larger complex Solutions that are in alignment with BCX's Standards, assisting with Pre-Sales Customer proposals and Tender Responses as well as mentoring other Voice engineers.
Key Deliverables / Primary Functions
Provide technical and strategic expertise by:
- Document and describe the requirements, applied design principles, technical components (physical, logical and component) and product selection (services, hardware, software and network) needed to support the operation of applications
- Plan access network strategy and roll-out and ensure optimisation
- Select and deploy technology to optimise multi-Tenant access roll out and allow automatic service creation.
- Represent conceptual designs graphically
- Defines the product/service specification in terms of Technology, People, Process and documents for network access and establishment of BCX own Access presence
- Ensure the product/service is implemented across systems and that a full FAB environment support the product/service portfolio
- Ensure clean hand-over of solutions for implementation and delivery by:
- Manage network rollout activities in line with business plan requirements to achieve revenue and strategic targets, expanding customer base and enabling the full-service portfolio over the Communications Network.
- Audit the deployed products/services for compliance with the standards and designs.
- Engage and onboard network providers to extend the reach and product portfolio BCX can offer to its customer base.
Provide sales and commercial support by:
- Negotiate with 3rd parties, potential partners and suppliers for the best solutions to support BCS’s access networks strategy
- Bridge the gap between sales acumen and engineering expertise to demonstrate usefulness of products
- Deliver presentations with consultative style selling using technical skills, solving problems for client and consult with clients to identify Telecommunications Solution opportunities
- Develop solution pricing including supporting pricing models, and develop technical and pricing sections of Client proposals
Responding to RFX’s and compiling customer proposals relating to:
- Access Networks,
- Multi-Tenant Sites
- Provide operational support by: Contribute towards attaining BCX Converged Communication Targets
- Lead a team of specialist by providing expert guidance in the delivery of the business plan and team objectives
Core Functional Skills & Capabilities
- Integrated Business Solution
- Infrastructure Development& Support
- Proposal Management
- Relationship Building
- Risk Management
- Vendor Management
- Solution Architecture
Core Behavioural Competencies
- Applying expertise & Technology
- Working with people
- Deciding & Initiating Action
- Persuading and Influencing
- Planning & Organising
- Entrepreneurial & Commercial thinking
- Culture Match
- Job Match
Minimum Qualifications
- NQF 7: 3 year Bachelors Degree in Business/ Commerce or Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 7 years relevant experience in an IT environment of which at least (4) four years in a Voice Network and or Data Networks environment.
OR
- 9 years relevant experience in IT environment of which at least (4) four years in a Voice Network and or Data Networks environment and 2 years’ experience in leading teams
Certifications
- CCIE (Cisco Certified Collab Engineer)
- Cisco Voice qualifications – Collab / DEVNet Voice qualified
- Qualification in other Voice technologies’ will be considered
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
- Required to travel locally and/or internationally
Workplace / Physical Requirements
- Hybrid Remote Worker
- Revenue Generating
- Non-Billable
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