Core Description
- Responsible for ensuring that high quality standards are met through evaluation, designing and preparing detailed specifications for larger complex Solutions that are in alignment with BCX's Standards, assisting with Pre-Sales Customer proposals and Tender Responses as well as mentoring other Voice engineers.
Key Deliverables / Primary Functions
Provide technical and strategic expertise by:
- Document and describe the requirements, applied design principles, technical components (physical, logical and component) and product selection (services, hardware, software and network) needed to support the operation of applications
- Plan access network strategy and roll-out and ensure optimisation
- Select and deploy technology to optimise multi-Tenant access roll out and allow automatic service creation.
- Represent conceptual designs graphically
- Defines the product/service specification in terms of Technology, People, Process and documents for network access and establishment of BCX own Access presence
- Ensure the product/service is implemented across systems and that a full FAB environment support the product/service portfolio
- Ensure clean hand-over of solutions for implementation and delivery by:
- Manage network rollout activities in line with business plan requirements to achieve revenue and strategic targets, expanding customer base and enabling the full-service portfolio over the Communications Network.
- Audit the deployed products/services for compliance with the standards and designs.
- Engage and onboard network providers to extend the reach and product portfolio BCX can offer to its customer base.
Provide sales and commercial support by:
- Negotiate with 3rd parties, potential partners and suppliers for the best solutions to support BCS’s access networks strategy
- Bridge the gap between sales acumen and engineering expertise to demonstrate usefulness of products
- Deliver presentations with consultative style selling using technical skills, solving problems for client and consult with clients to identify Telecommunications Solution opportunities
- Develop solution pricing including supporting pricing models, and develop technical and pricing sections of Client proposals
Responding to RFX’s and compiling customer proposals relating to:
- Access Networks,
- Multi-Tenant Sites
- Provide operational support by: Contribute towards attaining BCX Converged Communication Targets
- Lead a team of specialist by providing expert guidance in the delivery of the business plan and team objectives
Core Functional Skills & Capabilities
- Integrated Business Solution
- Infrastructure Development& Support
- Proposal Management
- Relationship Building
- Risk Management
- Vendor Management
- Solution Architecture
Core Behavioural Competencies
- Applying expertise & Technology
- Working with people
- Deciding & Initiating Action
- Persuading and Influencing
- Planning & Organising
- Entrepreneurial & Commercial thinking
- Culture Match
- Job Match
Minimum Qualifications
- NQF 7: 3 year Bachelors Degree in Business/ Commerce or Information Technology
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 7 years relevant experience in an IT environment of which at least (4) four years in a Voice Network and or Data Networks environment.
OR
- 9 years relevant experience in IT environment of which at least (4) four years in a Voice Network and or Data Networks environment and 2 years’ experience in leading teams
Certifications
- CCIE (Cisco Certified Collab Engineer)
- Cisco Voice qualifications – Collab / DEVNet Voice qualified
- Qualification in other Voice technologies’ will be considered
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
- Required to travel locally and/or internationally
Workplace / Physical Requirements
- Hybrid Remote Worker
- Revenue Generating
- Non-Billable
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