Active Jobs at HomeChoice Holdings Limited

Description

• The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.

What you will love doing in this role

Drive Operational Efficiencies:

• Plan and execute financial stock takes.
• Ensure showroom processes (inventory, receiving, and frontline) adhere to legal regulations.
• Align showroom merchandise with the current product catalogue.
• Merchandise products according to visual guidelines.
• Manage showroom productivity across all areas to drive sales.
• Develop timely action plans to address and resolve deficiencies.

Stock Management:

• Ensure efficient stock control processes to maintain optimal stock levels.
• Oversee stock taking and counts within the store

Cash Management:

• Implement efficient cash handling procedures (counting, recounting, reconciling discrepancies, making deposits).
• Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
• Reduce cash exposure to prevent robberies and burglaries.
• Track cash flow between POS and the safe.

People Management:

• Provide training on internal controls and educate staff on store risks.
• Offer coaching and guidance to maximize efficiency and ensure compliance.

Reporting:

• Deliver timely reports on the internal control framework and address deficiencies.

Health and Safety Compliance:

• Ensure adherence to health and safety regulations in the store

Requirements

What you’ll need to do this role

• Grade 12/Matric/NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude.
• We love your persuasive skills.
• We love your ability to work both independently and as part of a team.
• We love your excellent communication skills.
• We love your strong analytical ability and attention to detail.
• We love your resilience and adaptability to change.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• We are looking for a motivated and enthusiastic individual to join our team. The successful candidate will assist with identifying training needs, helping to develop learning programmes, facilitating training sessions, and supporting the administration of learning activities.
• You will also be involved in updating existing training materials and measuring the effectiveness of training interventions.

What you will love doing in this role

Analyse learning needs and support training design

• Assist with conducting training needs analysis in consultation with business partners.
• Help identify desired business outcomes and link them to required employee behaviour.
• Support the identification of skills gaps and training priorities.
• Apply sound training principles to support learning outcomes.

Facilitate learning programmes

• Deliver training sessions in line with best practices.
• Adapt to different learning styles and engage learners.
• Motivate and support learners using appropriate resources and tools.
• Assist in the facilitation of learnerships and team leader development programmes.
• Coach and mentor learners where applicable.
• Participate in and manage online learning forums via the LMS.

Facilitate Call Centre and Showroom-specific learning

• Deliver product, systems, customer service and soft skills training to Call Centre and Showroom teams.
• Collaborate with operational leaders to ensure content is aligned with real-time business needs.
• Support onboarding, upskilling and campaign readiness training tailored to the Call Centre and Showroom environments.
• Reinforce learning through on-the-floor coaching and follow-up refreshers.

Evaluate and improve learning materials

• Conduct assessments using various methods.
• Support the evaluation of training effectiveness using both quantitative and qualitative feedback.
• Assist in developing or updating assessment tools.

Update and customise content

• Review feedback and update training materials to meet business needs.
• Customise existing content for internal use.
• Build and maintain relationships with business partners to ensure training remains relevant.
• Training administration
• Coordinate training sessions, including scheduling, logistics, and materials.
• Manage attendance registers and learner records.
• Prepare and submit basic monthly reports.
• Ensure all administrative tasks related to learning interventions are completed accurately and on time.

Requirements

What we will love about you

• Strong facilitation skills.
• Strong motivational and leadership abilities imperative.
• Ability to work independently.
• Excellent communication skills.
• Excellent planning and organisational skills.
• Energetic with a positive attitude.
• Strong presentational skills.
• Able to take initiative.

What you’ll need to do this role

• Grade 12 or Equivalent
• National Diploma in an HR-related discipline – Advantageous
• 3 – 5 years training/coaching experience
• 1 – 2 years content development / instructional design experience
• Willingness to travel nationally if the need arises.
• Proficiency in e-learning tools and Learning Management Systems
• Computer literate with Excel, MS Word, and PowerPoint
• Technical knowledge of operations area processes
• Learning facilitation skills
• Planning and organising skills
• Experience working in a complex, changing, fast-paced environment.

Behaviours we love 

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features.
• Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

go to method of application »

Description

• The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis.
• The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.

What you will love doing in this role

• Enhancing customer interactions by creating a positive and engaging sales and service experience that builds lasting relationships and meets customer needs.
• Provide in-depth product and process knowledge, ensuring customers receive accurate information and guidance to make informed decisions.
• Oversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and in line with brand guidelines.
• Manage goods returns and store administration, ensuring efficient handling of returns while keeping store processes and documentation up to date.
• Monitor catalogue stock management, ensuring inventory levels are accurate and aligned with the latest product offerings.
• Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
• Manage day-to-day administration and reporting, ensuring all necessary documentation is up to date and operational goals are tracked effectively.
• Maintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
• Guide the customer journey, including account opening, order processing, and ensuring a seamless experience from start to finish.
• Drive new business activations, focusing on identifying and capturing new opportunities to expand the customer base and increase sales.

Requirements

What you'll need to do this job

• Grade 12/Matric/NQFL 3/ NQFL 4
• 1 year + retail stores experience
• 1 year + administration experience
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude, driving enthusiasm in everything you do.
• We love your persuasive skills, guiding others to achieve goals.
• We love your ability to work independently and within a team.
• We love your excellent communication skills, engaging with others at all levels.
• We love your strong analytical ability and attention to detail.
• We love your resilience and adaptability, thriving in change.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun