Active Jobs at HomeChoice Holdings Limited

Description

• The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.

What you will love doing in this role

Drive Operational Efficiencies:

• Plan and execute financial stock takes.
• Ensure showroom processes (inventory, receiving, and frontline) adhere to legal regulations.
• Align showroom merchandise with the current product catalogue.
• Merchandise products according to visual guidelines.
• Manage showroom productivity across all areas to drive sales.
• Develop timely action plans to address and resolve deficiencies.

Stock Management:

• Ensure efficient stock control processes to maintain optimal stock levels.
• Oversee stock taking and counts within the store

Cash Management:

• Implement efficient cash handling procedures (counting, recounting, reconciling discrepancies, making deposits).
• Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
• Reduce cash exposure to prevent robberies and burglaries.
• Track cash flow between POS and the safe.

People Management:

• Provide training on internal controls and educate staff on store risks.
• Offer coaching and guidance to maximize efficiency and ensure compliance.

Reporting:

• Deliver timely reports on the internal control framework and address deficiencies.

Health and Safety Compliance:

• Ensure adherence to health and safety regulations in the store

Requirements

What you’ll need to do this role

• Grade 12/Matric/NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude.
• We love your persuasive skills.
• We love your ability to work both independently and as part of a team.
• We love your excellent communication skills.
• We love your strong analytical ability and attention to detail.
• We love your resilience and adaptability to change.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

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Description

• The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation.
• You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.

What you will love doing in this role

• Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
• Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
• Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
• Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
• Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
• Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
• Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
• Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
• Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.

Requirements

What you’ll need to do this role

• Grade 12/Matric (Minimum Required)
• 1 years’ minimum experience in retail
• Must be available to work shifts, weekends and public holidays.
• Working in the homewares retail industry would be advantageous

What we will love about you

• We love your energy and positive attitude, bringing enthusiasm to every task.
• We love your persuasive skills, guiding others toward desired outcomes.
• We love your ability to work independently or within a team, adapting seamlessly.
• We love your excellent communication skills, building strong connections with others.
• We love your analytical ability and attention to detail, ensuring accuracy.
• We love your resilience and adaptability, thriving in dynamic situations.
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun