Active Jobs at Mediclinic

MAIN PURPOSE OF JOB

• The Unit Manager manages a specific nursing unit, e.g. a surgical ward, to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised.

KEY RESPONSIBILITY AREAS

• Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
• Manage and mitigate clinical risks in the unit
• Lead and manage the staff in the unit
• Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
• Manage and actively contribute to a positive client experience in the hospital
• Support the achievement of interdepartmental outcomes
• Manage key stakeholder relations

REQUIRED EDUCATION
ESSENTIAL EDUCATION:   

• Professional Nurse qualification, and Postgraduate Diploma in Health Services Management  or an Accredited Management Qualification OR 5 years of leadership experience in a hospital, and
• Postgraduate Diploma in Nursing if managing a specialist unit (e.g. Perioperative Nursing)

DESIRED EDUCATION:  

• N/A

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:  

• 5 years of Professional Nurse experience in a hospital
• 2 years of leadership experience in a hospital

DESIRED EXPERIENCE: 

• N/A

REQUIRED JOB SKILLS AND KNOWLEDGE

• Auditing and accreditation processes
• Clinical risk management
• Computer literate (Microsoft Office)
• Continuous improvement and quality assurance methodologies
• Financial management
• Healthcare industry
• Human resource processes including employee relations
• Infection prevention and control
• Management of staff productivity
• Nursing functional knowledge
• Patient complaint management
• Relevant nursing legislation

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MAIN PURPOSE OF JOB

• To ensure that all equipment, plant, building, and services always remain functional to their original state in the safest and most cost-effective way

REQUIRED EDUCATION
ESSENTIAL EDUCATION: 

• Grade 10 or equivalent technical vocational qualification

DESIRED EDUCATION: 

• Grade 12 / Matric 
• Mediclinic Technical Assistant Development Programme - Certification
• Driver's license Code B

REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE:

• 5 years' experience in building maintenance and repair (skilled) or Mediclinic qualified (Mediclinic Technical Assistant Development Programme)
• Experience in building maintenance
• Special focus on electrical and mechanical maintenance and repair 
• Any other related skills 

DESIRED EXPERIENCE

KEY RESPONSIBILITY AREAS

• Perform technical jobs within the Locality 
• Perform administration duties within the technical function
• Identify and mitigate technical risks within the Locality
• Coordinate work performed by on-site contractors within the Locality
• Maintain client and stakeholder relations within the technical function

REQUIRED JOB SKILLS AND KNOWLEDGE

• Skills and knowledge of building maintenance issues
• Fault finding and troubleshooting
• Planned maintenance according to set Mediclinic standards
• Occupational Safety, Health, and Environment (e.g. OHS and ISO)
• Ability to read layout plans and diagrams
• Skills and knowledge of general equipment repairs
• Computer literate (Microsoft Office)

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MAIN PURPOSE OF JOB

• Co-ordinate and manage SAP Master Data team acitivities, including responsibility of BBBEE data, vendor master and materials master and Continuous improvement of master data and related systems

KEY RESPONSIBILITY AREAS

• Lead and manage the people in the team
• System Management
• Master Data Administration
• System Support

REQUIRED EDUCATION

• Bachelors degree (Commerce)
• Desired Qualification: Qualification in Logistics or Procurement

REQUIRED EXPERIENCE

• 4-5 years Team Management experience 
• 5 years Master Data experience
• Management of Shared Services and Procurement related systems.
• Experience in ERP systems (Oracle/SAP/Coupa)

REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literate (Microsoft Office)
• Data Analytics and Reporting
• Procurement systems (SAP; Webi; H-Drive, ECRI)
• Purchasing processes and associated requirements (Legal, Budget)

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MAIN PURPOSE OF JOB

• To attend to emergency calls and provide basic medical care in line with scope of practice.

KEY RESPONSIBILITY AREAS

• Ensure operational readiness for emergency calls
• Administer patient care in line with scope of pratice
• Market and maintain a positive public image for ER24

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Basic Ambulance Assistant Certificate
• DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: 6 months – 1-year road BLS experience
• DESIRED EXPERIENCE: 2 years road BLS experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Facilities, travel routes and demographical area
• HPCSA guidelines and scope of practice
• Application of best practice
• EMS environment
• Proficiency in the English language (written and verbal)
• Patient Report Forms

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MAIN PURPOSE OF JOB

• To ensure adequate training and on-boarding of new staff members entering into the emergency contact centre environment and to upskill and train existing staff on new products and initiatives.

KEY RESPONSIBILITY AREAS

• Provide initial training of new staff and new products within the Contact Centre
• Ensure ongoing upskilling and improvement of Contact Centre employees towards excellent service delivery and patient experience
• Support the Contact Centre Leadership team and Contact Centre Operations

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Grade 12
• DESIRED EDUCATION: Diploma/ Degree in Contact Centre Administration
• Certificate in Human Resource Management/ Training and Developmentt

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE: 4 years' contact centre experience, 1 year contact centre training or coaching experience
• DESIRED EXPERIENCE: 4 years' emergency contact centre experience, 2 years' contact centre training or coaching experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Customer service contact centre operations
• Development of training materials and programmes
• Effectively communicate and coach content towards a variety of learning needs
• Coaching and quality improvement
• Healthcare environment
• MS Office and PC literate
• Comprehensive working knowledge of policies, procedure, and benefits across all product lines