Active Jobs at Metropolitan Trading Company (MTC)

Requirements :

Minimum Requirements

• National Diploma or bachelor’s degree in computer networks, Information Technology, or related field 5+ years’ experience in enterprise or ISP-level network engineering
• Professional certification: CCNP (required), CCIE or JNCIP (advantageous) Strong experience with routing/switching, firewalls, and wireless access technologies
• Understanding of municipal broadband models and government ICT frameworks Familiarity with network monitoring and ticketing systems (e.g. Zabbix, SolarWinds, NetFlow) Preferred Attributes

Key Responsibilities

• Lead design, deployment, and management of high-availability fibre and wireless network infrastructure across the City of Johannesburg
• Oversee the performance and resilience of MTC’s Metro Ethernet, MPLS, and broadband access networks
• Configure and maintain core, distribution, and access layer devices (Cisco, Huawei, Juniper) Implement secure network architectures supporting public Wi-Fi, municipal services, CCTV surveillance, and IoT applications Manage BGP, OSPF, VLANs, VPNs, ACLs, and quality of service (QoS) policies
• Provide Tier 3 support and troubleshoot complex connectivity issues across multiple sites Support integration of smart city technologies and ensure compliance with POPIA, ISO 27001, and other relevant regulations Mentor junior engineers and collaborate with technical and government stakeholders

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Requirements :

Minimum Requirements

• National Diploma or Bachelor’s Degree in IT, Computer Science, or related discipline 5+ years’ experience in end-user support or EUC administration, including senior-level responsibilities Advanced knowledge of Microsoft 365, Windows 10/11, Active Directory, Intune, and Endpoint Manager Strong experience with OS deployment (WDS, MDT), imaging tools, and patch management
• Proven experience implementing endpoint security and compliance frameworks Familiarity with ticketing and ITSM platforms (e.g. Freshservice, ServiceNow, or similar)

Duties :

• Role Overview The Senior EUC Engineer will manage the full stack of desktop, mobile, and collaboration platforms within MTC and for supported public-facing services.
• This includes overseeing device imaging, endpoint security, patch management, remote support, and user experience optimisation across the enterprise and Smart City environments.
• Key Responsibilities Design and maintain secure, scalable end-user computing solutions across city departments and field teams Manage device lifecycle: procurement, provisioning, updates, and decommissioning Administer platforms like Microsoft Intune, SCCM, Active Directory, and Office 365
• Lead deployment of endpoint security solutions including EDR, anti-virus, and encryption Support virtual desktop infrastructure (VDI) and remote access tools (e.g. RDS, Citrix, Azure Virtual Desktop)
• Troubleshoot complex endpoint, software, and connectivity issues escalated from support teams Implement GPOs, configuration baselines, and mobile device management (MDM) policies Ensure compliance with ICT policies, POPIA, cybersecurity regulations, and audit standards

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Requirements :

• Minimum Requirements Bachelor’s Degree or National Diploma in IT, Computer Engineering, or related field 5+ years of experience in managing enterprise or municipal-level data centre environments Certifications preferred: VMware VCP, Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Data Center Proficiency with virtualisation, server management, and storage platforms (e.g. Dell EMC, NetApp, HPE)

Duties :

• Lead design, implementation, and maintenance of high-availability, energy-efficient data centre infrastructure Manage server hardware, virtualisation platforms (VMware/Hyper-V), storage systems (SAN/NAS), and backup solutions
• Ensure uptime, failover readiness, and capacity planning of MTC's Tier 3-aligned data centres
• Support hosted services for public Wi-Fi, municipal applications, CCTV, Smart City IoT systems, and cloud platforms Oversee data centre physical and logical security, environmental monitoring, and power/cooling systems Conduct regular DR (disaster recovery) testing and ensure BCP (business continuity) readiness
• Collaborate with network engineers, cybersecurity teams, and external vendors for integration and optimisation Maintain asset management records, configuration documentation, and change controls Mentor junior data centre technicians and lead incident response and root cause analysis for major issues

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Requirements :

Minimum Requirements

• National Diploma in IT, Information Systems, or a related field 2–4 years’ experience in a desktop support or EUC technician role Strong working knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Familiarity with endpoint protection, backup tools, and mobile device management (MDM) Solid troubleshooting experience for hardware, OS, and application issues Valid driver’s license (preferred) 

Duties :

Role Overview

• The Intermediate EUC Engineer supports the installation, configuration, maintenance, and troubleshooting of end-user hardware and software systems.
• This role also contributes to user support, endpoint management, and implementation of enterprise device policies aligned with MTC’s ICT and Smart City goals. Key Responsibilities Install, configure, and maintain laptops, desktops, printers, and mobile devices
• Administer user accounts, profiles, and device enrolment through tools like Intune or Active Directory Provide second-line support for incidents escalated from the service desk Perform regular patching, updates, and antivirus scans across endpoints Manage imaging and re-deployment of devices using deployment tools (e.g., MDT/WDS) Monitor device compliance, storage usage, and license status
• Assist in the rollout of Microsoft 365 apps and cloud-based collaboration tools Maintain accurate documentation of configurations, assets, and support activities Participate in audits and ensure compliance with POPIA and cybersecurity policies Engage end-users with empathy, professionalism, and problem-solving efficiency

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Requirements :

Minimum Requirements

• National Diploma in IT, Broadcast Engineering, Multimedia, or related field 2–4 years of experience in streaming, broadcast, or video platform support Hands-on knowledge of streaming protocols and tools (FFmpeg, OBS, VLC, etc.)
• Familiarity with CDN integration and adaptive bitrate streaming Understanding of basic video codecs and compression (H.264, H.265, AAC) Experience with Linux/Windows server environments Desirable Certifications and Skills

Duties :

• Role Purpose The Intermediate Streaming Engineer will be responsible for supporting and maintaining MTC’s video streaming platforms and encoding infrastructure. This includes ensuring reliable delivery of live streams (e.g. council sessions, events, and security feeds), as well as pre-recorded content across municipal digital platforms.
• Key Responsibilities Support encoding/transcoding pipelines for live and VOD streams Configure and monitor streaming servers and appliances (e.g. Wowza, OBS, FFmpeg, Nginx RTMP)
• Manage streaming protocols (RTMP, HLS, DASH, SRT) and ensure seamless delivery across web and mobile endpoints Assist with signal acquisition, ingest, encoding, and CDN distribution Monitor latency, stream health, and buffering performance; troubleshoot and resolve technical issues Maintain documentation, update logs, and participate in change control processes
• Assist with live productions including public events, city press conferences, and council meetings Ensure integration of video services with municipal surveillance and cloud infrastructure Collaborate with network, data centre, and cybersecurity teams for secure and efficient content delivery

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Requirements :

Minimum Requirements

• National Diploma in IT, Computer Engineering, or related field 2–4 years’ experience in data centre operations or ICT infrastructure support Hands-on knowledge of server hardware, storage (SAN/NAS), and virtualisation (VMware, Hyper-V) Familiarity with network basics (IP addressing, VLANs, cabling standards)
• Experience with tools like Zabbix, SolarWinds, or similar monitoring platforms

Duties :

• Support daily operations and routine maintenance of MTC’s data centre environments Assist with the deployment and monitoring of servers, virtual machines, and storage systems
• Perform physical infrastructure tasks including racking, cabling, and hardware replacement Monitor uptime, temperature, power usage, and system alerts using DCIM tools
• Support backup operations, patch management, and capacity planning Assist with upgrades, migrations, and system documentation Ensure compliance with POPIA, ISO standards, and municipal ICT regulations
• Provide second-level support for escalated issues from field teams or service desks Liaise with vendors, ISPs, and contractors for technical resolution or maintenance tasks