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  • Posted: Nov 6, 2024
    Deadline: Not specified
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  • MiWay is a licenced short-term insurer and financial services provider, offering customers a range of non-life insurance products including motorhousehold 

    Claims Administration Advisor (Car hire and Towing)

    Minimum Requirements

    • Grade 12/Standard 10/NQF 4
    • Administration Qualification 
    • BCOM Degree 
    • Proficiency with Microsoft 
    • Minimum Experience
    • Minimum 2 -3 years’ experience claims administrative role. 
    • Minimum 1- 2 years’ experience in Car Hire and Towing.

    Key Duties and Responsibilities
    Car Hire

    • Through good communication skills, call clients and arrange Car Hire. Follow through with our rental Supplier in these arrangements and secure a booking with the supplier.
    • Manage Car hire days, including car hire extension days and terminations. 
    • Constant feedback to clients regarding their vehicle repair progress and remaining available car hire days. This will require regular communication with the selected repairer.  
    • Validate and settle Supplier invoices.  

    Towing

    • Arrange towing with Service Providers and clients. 
    • Ensure delivery of vehicles are done within a contracted time frame. Regular follow ups will be required to facilitate the delivery of the vehicles. 
    • Validate and settle Supplier invoices. 

    Success will be measured on

    • Number of interactions per day 
    • Number of invoices processed.
    • Turnaround time in completing interactions per day.
    • Quality of service delivery 

    Personal Attributes

    • Must be highly proficient in dealing with clients at all levels.
    • Excellent administrative skills.
    • Good communication skills.
    • Organized.
    • Professional. 
    • Ability to multi-task 
    • Attention to detail.
    • Customer-centric 
    • Active listening skills
    • Team player
    • Accountability 
    • Fluent in more than one language 

    Knowledge and Skills

    • Processing transactions and conduct simple calculations
    • Record keeping; filing and maintenance of databases
    • Maintain work standards and quality verification
    • Data Collection and processing of transactions
    • Procedures Knowledge

    go to method of application »

    MiBusiness Insurance Specialist: Gauteng North

    Job Description

    • We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team.  This role will be hybrid, based in Gauteng North. The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies. The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills. Competitive Remuneration model with attractive commission and tools of the trade.

    Minimum Qualification Required

    • NQF4/Matric/Standard 10
    • FAIS credits/Full Insurance Qualifications (depending on Dofa)
    • Financial Services Board Regulatory Exams (RE5) completed
    • Must have your own reliable transport
    • Valid code B driver’s license

    Minimum Experience

    • Minimum 2 years’ experience in the commercial insurance industry
    • Minimum 2 years’ experience in the commercial insurance industry

    Deliverables include, but will not be limited to

    • To deliver on business strategies and key deliverables
    • To actively source and grow your portfolio of clients 
    • To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
    • To screen new business and ensure that your portfolio does not pose a threat to MiWay’s risk pool

    go to method of application »

    MiBusiness Insurance Specialist: Gauteng South

    Job Description

    • We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team.  This role will be hybrid, based in Gauteng North. The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies. The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills. Competitive Remuneration model with attractive commission and tools of the trade.

    Minimum Qualification Required

    • NQF4/Matric/Standard 10
    • FAIS credits/Full Insurance Qualifications (depending on Dofa)
    • Financial Services Board Regulatory Exams (RE5) completed
    • Must have your own reliable transport
    • Valid code B driver’s license

    Minimum Experience

    • Minimum 2 years’ experience in the commercial insurance industry
    • Minimum 2 years’ experience in the commercial insurance industry

    Deliverables include, but will not be limited to

    • To deliver on business strategies and key deliverables
    • To actively source and grow your portfolio of clients 
    • To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
    • To screen new business and ensure that your portfolio does not pose a threat to MiWay’s risk pool

    Method of Application

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