Active Jobs at Raizcorp

Job Description

• JackRabbit Chocolate Studio is seeking a dynamic and highly organized Operations and administration coordinator to join our growing team. This role is essential in managing daily operations, coordinating projects, and providing key administrative support to ensure the smooth and efficient running of our chocolate studio. The ideal candidate will be a proactive problem-solver with excellent communication skills and the ability to thrive in a fast-paced, collaborative environment.
• Previous experience in food production environments is highly desirable, as this role requires a strong understanding of production workflows, hygiene standards, and the ability to coordinate effectively with production teams.

Key Responsibilities

Day-to-Day Operations

• Oversee the smooth functioning of daily operations
• Manage team schedules and coordinate resources
• Attend to the JackRabbit inbox and emails promptly
• Order supplies from suppliers and manage stock levels
• Coordinate courier bookings and oversee deliveries
• Support production in collaboration with the Head Chocolatier

Project Coordination

• Assist with planning, execution, and tracking of production projects
• Ensure raw materials and packaging are available as needed

Administrative Support

• Provide general administrative and clerical support
• Manage correspondence and maintain supplies (office, cleaning, and studio ingredients)

Communication and Collaboration

• Facilitate effective communication across teams and with stakeholders
• Promote a collaborative and supportive team environment

Problem-Solving

• Identify operational challenges and implement improvements

Compliance & Quality

• Ensure compliance with health and safety protocols and internal procedures
• Oversee cleanliness and food safety standards in production areas

Minimum Requirements

• Own, reliable transport (non-negotiable)
• Valid, unendorsed Code 8 driver’s license
• Minimum Matric qualification (previous experience in food production environments preferred)
• Culinary, confectionery, restaurant, or hospitality experience advantageous
• Fluent in English (written and spoken) and at least one additional ethnic language
• Proficiency in Google Suite and Microsoft Office (experience with Xero Accounting software is a plus)
• Strong attention to detail and time management skills
• Ability to work in a fast-paced, multitasking environment
• Knowledge of food safety standards and hygiene procedures
• People-centric, team-oriented mindset

Desirable Attributes

• High emotional intelligence and strong organizational skills
• Excellent written and verbal communication abilities
• Analytical and solution-focused mindset
• Adaptability to shifting priorities and deadlines
• Ability to work under pressure with a strong sense of accountability
• Openness to feedback and commitment to continuous improvement
• Willingness to work overtime during peak periods when necessary

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Purpose of the role

• The bookkeeper is responsible for ensuring that financial data is collated and processed in a confidential and timely manner. This role performs full-function bookkeeping, maintains accurate financial records, reconciles accounts, and provides timely support for month-end and reporting processes.
• The bookkeeper ensures accurate processing and matching of bank statement transactions and acts as a premium brand ambassador for the Raizcorp Group of companies. The role carries a fiduciary duty toward the company and its subsidiaries, with the expectation that all actions are in the best interest of the organisation.

Key responsibilities

The bookkeeper’s responsibilities include:

• Reviewing and verifying supplier invoices and payment requests for proper documentation and approval before submitting to the financial manager.
• Reconciling and matching supplier invoices to statements.
• Producing monthly supplier reconciliations for outstanding payments by the 7th for review by the financial manager.
• Preparing invoices for fortnightly payment runs in accordance with payment terms.
• Capturing all supplier invoices into the system accurately and timeously.
• Raising customer invoices and reconciling grants.
• Ensuring correct divisional processing for accurate divisional reporting.
• Producing monthly variance reports for departmental heads and branch managers, reviewed by the accountant before distribution.
• Performing monthly balance sheet reconciliations.
• Researching and resolving invoice discrepancies with suppliers.
• Maintaining an up-to-date supplier database.
• Raising purchase orders and managing the procurement process.
• Managing monthly consumables ordering, reporting, and tracking.
• Processing credit card cashbooks monthly.
• Processing debit orders using the Netcash system.
• Processing all Prosperators’ petty cash cashbooks by the fourth working day of the following month.
• Preparing bank reconciliations.
• Producing required monthly reports, including supplier age analysis with commentary.
• Supporting month-end reporting by preparing required reports.
• Providing supporting documentation for audits.
• Managing asset maintenance, including register updates and insurance additions or claims.
• Completing any other projects or tasks assigned by the finance manager or finance director.

Job specification

Qualifications and experience

• Minimum B.Com Accounting diploma.
• At least three years’ experience in full-function bookkeeping (debtors, creditors, cashbooks, general ledger).
• Strong knowledge of general accounting procedures.
• Strong working knowledge of Xero (non-negotiable).
• Excellent reconciliation and reporting skills.
• Proficient in data entry and financial management.
• Experience managing multi-entity accounting.
• Intermediate to advanced proficiency in Microsoft Excel, Word, and Outlook.

Behavioural competencies

• High level of confidentiality and ability to organise and prioritise tasks.
• Meticulous attention to detail and accuracy.
• Strong work ethic, professionalism, and reliability.
• Good judgment and analytical thinking.
• Strong problem-solving, communication, and information management skills.
• Ability to work independently and collaboratively in a fast-paced, high-volume environment with a focus on accuracy and timeliness.
• Ability to meet deadlines consistently.
• Strong customer service orientation.
• High tolerance for feedback, criticism, and client queries while maintaining a professional and friendly demeanor.
• Strong sense of internal control and dedication to completing work diligently and carefully.
• Ability to receive feedback constructively, assimilate information, and make appropriate improvements.