Active Jobs at Sun International

Description

Job Purpose

• As a technical expert, the IT Online Development Specialist will be responsible for the development and upgrading of high-performing, scalable business applications projects, using the Microsoft Eco-system platforms, from conceptualisation and design to implementation, testing and end user support, incorporating software and technology solutions to support business requirements and goals.
• This will include designing, creating and maintaining custom workflows, actions and triggers using the Microsoft Power Automate platform; maintaining and supporting SharePoint websites; and providing technical and systems design expertise in the development, integration and maintenance of Microsoft Dynamics 365 (D365) with other business systems viz Power BI, ERP, etc.

Education

• B Degree in Computer Science or Information Systems

Experience

• Minimum 6 years’ with specialised experience in Power Automate, Sharepoint and CRM
• Umbraco experienceis highly advantageous

Requirements

Skills and Knowledge

• Analysing
• Creating and improving
• Sourcing information
• Applying expertise and technology
• Taking ownership
• Responding with urgency
• Integrating (Collaborating, Consulting)
• Proficiency in the Microsoft Eco-System, including SharePoint, Office Suite, and Power BI, CRM, Power Automate
• Javascript, HTML, CSS (highly advantageous)
• Web Services (JSON, SOAP, Rest) (highly advantageous)
• Server configuration – webserver and application
• Application and Software development (highly advantageous)
• Technical writing and coding
• Testing methodologies and practices
• Project management skills
• Web development lifecycle
• Risk management
• Umbraco experience” (highly advantageous)

Key Performance Areas

• Collaborate with business support and business teams to receive and prioritise briefs around new or changing business requirements
• Analyse user requirements and implement the design, delivery and support of new and upgraded technology applications; delivering each element to specifications to support business needs. These include the following platform development:

Power Platform Development

• Develop custom workflows using the Microsoft Power Automate platform in line with business requirements
• Design, create, and maintain flows, actions, and triggers
• Identify opportunities to improve business processes and automate manual tasks
• Architect and develop high-quality automated processes, workflows, and APIs using Microsoft Power Automate
• Collaborate with developers, system administrators, and other stakeholders to ensure successful delivery of automated solutions
• Collaborate with cross-functional teams to integrate existing systems with Power Automate to automate processes and workflows
• Evaluate and monitor system performance and ensure compliance with security standards
• Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types
• Compile and update systems documentation for Power Automate processes and workflows
• Develop and execute tests to ensure the accuracy and reliability of automated solutions
• Provide end user support to business by diagnosing application faults, troubleshooting and resolving workflow issues, providing working solutions that meet service level requirements
• Research and recommend new technologies to improve the efficiency and effectiveness of automated processes and workflows
• Collaborate with other teams to ensure compatibility and interoperability of automated processes and workflows

SharePoint Administration and Development

• Administer and maintain the SharePoint platform and infrastructure, including the server the platform lives on
• Provide access to site owners and end users of functional / departmental sites in sharepoint, supporting end users with shared files, including roles and permissions

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Description

Main Purpose of the job:

• Monitors the Operation to ensure gaming and non-gaming procedural compliance and protection of Company assets, staff, and guests.

Duties and responsibilities include:

• Reporting all incidents and significant events to the relevant Stakeholders.
• Prioritises reports according to the severity of the incident.
• Captures relevant data on the EOB.
• Compiles comprehensive reports where required.
• Reviews video footage and other documentation/ reports relating to incidents, queries, and variances.
• Investigate all variances reported to the Surveillance Department
• Reports findings of the reviews.
• All Gaming procedures are monitored against the relevant functions.
• Complete target reports / punter scans and escorts on all gaming areas as per unit specific schedule.
• System and interface checks, alarm conditions tested.
• Faulty equipment is reported, recorded and repaired by the relevant department.
• Issuing and checking playing cards, where required and other gaming related equipment as per SOP.
• Identify, monitor, and actions significant events actioned as per SOP: punter scanning, table activity, jackpot verification etc.
• Monitor all non-gaming procedures against the relevant function.
• Proactive monitors high risk areas and emergency response as per procedures set out.
• Record and retain evidence.
• Ensure compliance with the KZN Gambling Board and Financial Intelligence Centre Act.

Requirements

Minimum requirements (Education and Experience)

• Matric Grade 12 with Math’s literacy and English fluency – written and verbal
• Gaming license
• PSIRA C grade certificate
• Basic surveillance monitoring training (Intro to Surveillance, Tables, Slots, Finance, Cashiering toolkits)
• 1-year experience in a gaming / financial auditing / law enforcement (e.g., SAPS, Security, Defence Force, etc.) environment an advantage
• Experience using surveillance equipment an advantage.
• Computer literate
• No Criminal Record

Skills and competencies

• Ability to work shifts that meet operational requirements.
• Ability to focus on a specific task for long periods of time.
• Good physical eyesight (with or without glasses or contacts need to be able to see colour) is a precondition to perform effectively.
• An ability to detect suspicious or unusual behaviour and activities.
• Quick recognition of essential details and the ability to home in on relevant points or characteristics.
• Level and consistency of sustained concentration - prolonged attention span.
• Distinguishing between incident criteria and background noise.
• Sensitivity to deviations from standard.
• Ability to remain focussed over time and maintain attention to detail.
• Speed of review ability.
• An ability to review visual screens efficiently and to pick up both detail and the broader context.
• Human Vigilance / the ability to be vigilant for sustained periods of time.

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Job Purpose

• The HR Consultant will be responsible for the implementation of all HR processes, projects and activities throughout the life cycle of the employee at a business unit level; ensuring sound advice and the seamless and consistent delivery of the services to line management and employees in line with company procedures and compliance standards.
• This will include the delivery and updating of the HR Information Management System and data integrity; recruitment and selection processes; governance, project and change management & reporting; the implementation of employee relations practices; consultation and advice to line on people management policies and practices; talent and learning practices for the unit; as well as performance consulting, in line with legislation and Sun International standards.

Key Performance Areas

Delivery of HR Operational Services

• Understand and implement the people strategy to support business operations
• Partners with management to understand performance, productivity and other people challenges; be able to diagnose the issue and provide solutions to improve people practices across the business
• Facilitate all recruitment, selection and assessment processes; including advertising, interviewing, reference checking, vetting; appointments
• Facilitate the relocation and onboarding of employees onto the complex; ensuring employees experience an onboarding and employment experience in line with Sun International’s EVP and brand
• Be able to explain payroll and benefits queries and disputes
• Work with management to understand and troubleshoot queries and employee relations issues being experienced within the operations – including the facilitation of the grievance and disciplinary processes
• Proactively engage with all stakeholder to “feel the pulse” of the Business unit and actively communicate with operational teams on changes and challenges taking place; ensuring resolution
• Work with management and staff to implement the Sun Way Culture and Sun values
• Work with management and staff to facilitate and improve employee engagement projects

HR Data Integrity & Reporting

• Capture changes in the HR System in line with operational changes and changes to employee’s personal information and employment
• Facilitate the flow of paperwork to support these changes, ensuring that all stakeholders (e.g. payroll) are informed timeously
• Update personnel files
• Update the data integrity in the HR system ensuring that it is complete and accurate
• Prepare audit documentation in line with policy and procedure and implement any remedial action plans
• Leave liabilities and sick leave balances are tracked and addressed with relevant HODs
• Compile and monitor reports on all people processes and analytics for the business
• Compile relevant reporting for the unit; and track Employment equity and skills development statistics for the business unit

Performance Consulting

• Facilitate the performance management process, and assist operators with any challenges or concerns they may have from a process perspective
• Tracks and analyses performance results across the business operations to identify individual opportunities and performance gaps.
• Where trends are identified conduct analyses (including observations / interviews) to investigate issues being experienced in the operations, diagnose and identify the root cause of the issue.
• Make recommendations to improve performance
• In collaboration with the COE, facilitate learning solutions relevant to identified gaps
• Be a change agent and communicate on change plans within area of responsibility.
• Participate and assist operators with the implementation talent and career processes
• Implement transformation plans and initiatives for the business unit in line with targets and policy

HR Governance

• Understand and execute against the standard operating procedures for HR Processes
• Be the custodian of HR processes when interacting with operations and an advisor with regards the processes and tools
• Monitor compliance of HR Practices in line with labour legislation; BBBEE targets, Gaming Board regulations and policies of Sun International;
• Escalate areas of concern to HR Management in order address and resolve.

HR Project Implementation

• Understand the objectives, measures, benefits and deadline requirements for the completion of HR projects
• Co-ordinate and implement HR projects and deliver work as defined in the project plan and deadlines
• Co-ordinate activities for operational areas and communicate on relevant activities with stakeholders in the business operations
• Provide feedback to HR Management on any challenges, obstacles, successes to implementation
• Monitor delivery and prepare reports on the progress on the implementation plan for areas of responsibility
• Update electronic files to ensure that all information is appropriately documented
• Trouble shoot and support the operators by providing relevant information or escalating when required to ensure resolution
• Encourages the integration of organisational values, with the culture and the Employees’ ways of working
• Assist with the scheduling of communication and other events to implement change practices and ready the unit for changes taking place
• Prepare communication as required
• Provide input around identified risks and recommendations linked to the project

Learning & Development Administration

• Capture and update training events and records in the learning system
• Capture all skills spend in the system
• Track skills spend and documentation for BBBEE reporting
• Assist in the compilation of skills development data for reporting purposes
• Co-ordinate induction processes to support onboarding
• Co-ordinate and assist in the professional facilitation of compliance programmes when required e.g. RGP
• Co-ordinate logistical arrangements for facilitated learning programs on site
• Co-ordinate and track learnership contracts and documentation for the business unit
• Co-ordinate logistics and prepare filing for audits taking place on site

Stakeholder Engagement

• Be available and respond to daily queries in the areas of HR Policy, recruitment, onboarding, performance management, employee relations and labour legislation
• Initiates and sustains continuous dialogue with the Operational teams on change issues, and partners in exploring options for resolving the issues.
• Maintain relationships with key HR stakeholders (including management, payroll, Group COE, staff and HR colleagues) through delivery against requirements and deadlines 
• Stay informed of HR practices, policies and labour legislation.
• Build trusted and respected relationships with internal stakeholders, and be a sound and credible counsel for operating teams
• Act as a point of contact for learning providers and BBBEE auditors

Requirements

Education

• B. Degree in Human Resources Management

Experience

• Minimum 5 years experience in HR, including 3 years experience as an HR Officer
• Work conditions and special requirements
• Work on-site; hours in line with operational requirements. This may include weekends and public holidays when necessary

Skills and Knowledge

Core behavioural competencies

• Planning
• Decision-making
• Evaluating & Developing HR competence
• Results orientation
• Developing relationships
• Service orientation
• Analytical thinking
• Managing risk
• Motivating others

Technical / proficiency competencies

• Interviewing Skills
• Employee Relations Processes
• Labour legislation
• Functional HR knowledge – including recruitment, learning & development; performance management; talent management; workforce planning
• Change Management
• Remuneration & benefits
• Business Acumen
• Project Management
• Proficiency in MS Office; Peoplesoft
• Communication skills (Verbal and Written)
• Personal Credibility & integrity

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Job Purpose

• The Stock Controller is responsible to supervise the replenishment of food and beverage stock and supplies to ensure the availability of par stock levels in line with operational requirements in accordance with stock control principles, as well as the accurate recording of inventory and stock management systems according company policy and standards.

Key Performance Areas

Stock Control

• Maintain par levels of stock in the warehouse.
• Check and maintain all areas of the warehouse for cleanliness and proper stock storage.
• Place orders in line with operational requirement, economical order quantities, authorization, and par levels.
• Check all deliveries against the order and document any necessary changes with respect to returns, price deviations, over/under deliveries.
• Conduct quality checks of stock received and provide feedback to the warehouse manager on all problems encountered with suppliers around the quality of products supplied.
• Submit all documents raised to the warehouse manager for review and authorization and maintain accurate records of all transactions and transfers in/out for various outlets.
• Supervise storage and rotation of stock (FIFO).
• Conduct daily inspections and checks including records of freezer temperatures for accuracy, completeness.
• Report on the deviations from the expected temperatures; log and follow-up on calls where maintenance needs to fix the freezers.
• Do daily spot checks on stock items and investigate any discrepancies to system figures.
• Participate in all mandatory stock takes according to procedure and investigate variances with explanations to the warehouse manager.
• Report weekly on the running of the inventory group for a specific areas / outlet (including problems entailed / stock shortages etc.)

Cost Control

• Report on price changes or deviations during the receiving of goods and capturing of invoices.
• Raise the purchase order requisitions as per the F&B operations needs and par levels of warehouse.
• Charge all stock issues to revenue and cost centers as soon as stock is physically moved, ensuring that the goods issued are exactly as charged and stock is issued according to procedure.
• Print picking lists for store man to gather stock for the outlets.
• Develop inventory control models that promote lower cost of sales, shorter lead times and reduced stock losses.

People Supervision

• Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures.
• Identification of employee training needs.
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet.
• Performance contracting, reviews and development.
• Assist in providing resources and removing obstacles to performance.
• Onboarding of new staff members.

Client Engagement

• Maintain a good working relationship with other departments and staff members.
• Liaise with Chefs, Floor and Outlet Managers with regards their requirements as well as new products, discontinued products, and any other relevant info with regards stock.

Requirements

Education

• Grade 12
• 2-Year Diploma in cost management, stock control and / or procurement is an advantage.

Experience

• 3-5 years’ experience in a similar position at a supervisory level
• Experience / exposure to the hospitality industry would be an advantage

Skills and Knowledge

• Knowledge required involves the practical application of work procedures and processes
• Planning is generally on a short-term basis (within 3 months) and within regular activity cycles.
• Communicates, co-ordinates and interacts with others in the value chain to ensure F&B customers receive exceptional experiences
• Manages one's time and resources to ensure that objectives are achieved effectively and on time.

Problem Solving

• Interprets customer requirements in terms of services available and the applicable constraints
• Takes initiative in making decisions which are made within well-defined, somewhat diversified procedures and limits of authority
• Considers all the facts, options and possible outcomes prior to making decisions
• Works independently and is orientated towards solving customer queries.
• Takes ownership of client requests and requirements.
• Follows laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters and internal controls.
• Supervises progress, results and service offered on the shift
• Interprets customer requirements in terms of services available and facilitates operational processes
• Refers problems falling outside parameters to the manager for resolution.