Active Roles at iOCO

Responsibilities:

• Work directly with Release Train Engineers, Business Owners, Leaders, Executives, and other Lean-Agile coaches to help them embody an agile mind-set and implement Lean-Agile practices.
• Exposes leaders and organisations to the latest innovative thinking and ideas from the Agile community to increase agility.
• Understand where the Organisation is within their agile journey and employ the right approach to take them to the desired maturity.
• Leverage multiple frameworks and developmental models to provide a customised coaching approach to the organisation and individuals.
• Enable strong and fast feedback loops.
• Use data (productivity, team health and value delivery metrics) skilfully to assess and guide the organisation to better agility.
• Embody agile principles and lead by example.
• Increase collaboration, predictability, transparency, and promote a culture of experimentation and innovation.
• Demonstrate and value honesty, fairness, openness and listening abilities.
• Mentorship - Sharing knowledge, skills and perspectives that foster personal and professional growth for others (formally and informally).
• Engage in internal initiatives where relevant.
• Share knowledge with peers and actively participate or contribute to the coaching capability 

Qualifications:

Essential Qualifications:

• SAFe Practice Consultant (6.0)

Preferred Qualifications:

• Agile certifications such as PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, Leading SAFe, Large-Scale Scrum (LeSS) or similar - advantageous

Your expertise:

• 5-10 years as an Agile Practitioner or Practise Lead, especially at an organisational transformation context or a senior coaching role
• Proven experience working on agile initiatives
• Knowledge of Agile at scale
• Solid understanding of Lean, Scrum and Kanban
• Senior Agile Coaching Experience advantageous

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What you’ll do:

• Planning, compiling and managing project schedules
• Preparing, controlling and managing project budgets, forecasts and expenditure
• Procurement management for relevant projects, inter alia approval of project orders and ensuring delivery is in accordance with requirements of the relevant project, especially technical and time requirements.
• Managing the project within the scope of the applicable contract and application of best practice methods
• Quality assurance and control with particular emphasis on conformance to customer expectations
• Managing and guiding the project team, both internal resources and sub-contractors
• Risk management, including technical, contractual, financial, Health & Safety and schedule risks
• Effective change management
• Efficient communication to all project stakeholders, in particular the customer

Your expertise:

• Function related experience: 5 years project management experience
• Exposure to multi-disciplinary projects
• Experience in managing contracts based on NEC, GCC, FIDIC standard terms and conditions.
• Continuous training on relevant project management courses and material

Qualifications:

• Matric Certificate
• Project Management Degree/Diploma or the equivalent
• Recognised training required by the Occupational Health and Safety Act and Regulations, Act 85 of 1993, including inter alia
• Responsibilities of employers and employees, HIRA

Qualifications preferred:

• Engineering Degree or Diploma
• NEC/FIDIC/GCC Contracts training courses
• Incident Investigation qualification

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What you’ll do:

• Creation of test plan and test schedule that are aligned with the overall project plan
• Prioritise, allocate and execute tasks based on project plan
• Organising and conducting weekly team meetings with the focus on targets achieved and prioritising outstanding tasks
• Work closely with the project team to ensure that the project deliverables are
• All testing efforts are appropriately prioritised based on the risk assessment
• Provide analytical support in the resolution of defects
• Reviewing and contribute towards system design documents such as functional requirements, technical requirements, non-functional requirements
• Take ownership of queries and offer possible solutions to the various stakeholders to ensure the resolution of the issue.
• Provide feedback to Senior management and Project managers where relevant and
• Performance Management: Manage the performance and efficiency of the team using KPI’s, andstandards.
• Identifies testing risks both within and across projects and provides testing solutions /processes to mitigate the risks
• Test status reporting at both the detailed and management information level
• Manage the test scope and delivery for medium to large sized projects and/or portfolios or work streams of large programmes
• Manage a medium-sized test team which may be multi-site
• Define and implement the overall test approach
• Apply different estimating methods to estimate timescales, effort and costs for the testing phases
• Responsible for producing the overall test delivery plan and defining the business test deliverable milestones, test tasks and activities whilst determining whether automation tools can be utilised
• Manage a large testing capability, resources and testing process from project initiation to post implementation review and extended wellness
• Identify slippage and develop strategies to recover and will own and resolve issues around the technical solution delivered into the business test environment
• Ensure that all test phases have appropriate entry / exit criteria and for monitoring achievement of these criteria and for obtaining sign-off against these prior to Go Live
• Implement a well-structured approach to test defect management and incident reporting
• Monitor and report the status and progress of each test phase to different stakeholders and to agreed CMT standards

Your expertise:

• 10+ years of IT experience, including at least 3 years in the capacity of Test Manager/Lead for a test team of at least 5 FTEs
• At least 8 years of experience in manual and automated software testing
• Experience of having designed and implemented test frameworks on large s cale programmes and enhancing existing test processes
• Strong experience on driving test strategy, detailed test plan, test cases design, test data management and full-cycle execution management Solid track record of designing and analysing formal test metrics
• Engagement with stakeholders at all levels

Qualifications required:

• Degree in Information Systems/Technology/Computer Science, or equivalent
• Test Management certification or Automation Testing certifications

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What you’ll do:

Solution Development

The Solution Architecting Team is responsible for delivering solutions proposals that consist of the following;

• Executive Summary: Craft compelling executive summaries that succinctly convey the value proposition and high-level overview of the proposed
• Solution Summary: Develop detailed solution summaries that provide a comprehensive overview of the proposed managed services, ensuring alignment with client requirements.
• Solution Design: Design innovative and effective solutions that address client needs, incorporating best practices and leveraging the latest technologies and
• Risks: Identify potential risks associated with the proposed solutions and develop mitigation strategies to address them.
• Assumptions: Clearly outline any assumptions made during the solution design process to ensure transparency and set accurate
• Commercials: Prepare detailed commercial proposals, including pricing, cost analysis, and financial justification for the proposed

Coordination and Collaboration

• The Solution Architecting Team is responsible to deliver solutions proposals by;
• Collocation of Information: Collaborate with subject matter experts from various disciplines to gather necessary information and insights for the solution development
• Stakeholder Engagement: Engage with clients and internal stakeholders to understand requirements, present solutions, and address any questions or concerns.

Your Expertise:

Technical expertise

• The Solution Architecting Team is responsible for delivering solutions proposals by having;
• Managed Services Knowledge: Leverage extensive experience and knowledge of managed services to design solutions that meet or exceed client
• Technical Background: Utilise a strong technical background, preferably gained from working with a Managed Service Provider (MSP), to inform solution design and ensure technical feasibility.

Communication and presentation

• The Solution Architecting Team is responsible to deliver solutions proposals by possessing expert-level skills in;
• Technical Writing: Produce high-quality technical documentation that clearly and accurately describes the proposed
• Business Writing: Develop business documentation, including proposals and presentations, that effectively communicate the value and benefits of the proposed
• Presentations: Confidently present solutions to clients and internal stakeholders, articulating the technical and business benefits in a clear and persuasive

Qualifications Required:

• Bachelor's Degree in Information Technology-related programme or IT Architecture Standards/Framework certified (TOGAF, ITIL Design etc.)

Preferred:

• Relevant certifications in IT infrastructure, cloud solutions, or related fields such as Cyber Security.

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What you’ll do:

• Generate leads, hunt new business, and grow existing relationships, maintaining an accurate, detailed client book, and developing an active, repeat customer base.
• Work with the other sales individuals to design industry-specific outbound sales
• Utilize CRM effectively to ensure standard processes during all sales stages
• Conduct month-end and year-end close processes and provide required reporting
• Presenting and demonstrating the value of Hyperscale cloud Business Unit solutions and value proposition
• Reaching agreed targets for Hyperscale cloud Business Unit
• Assist and drive Hyperscale Cloud Business Unit specific tenders
• Assist Key account managers and Strategic account managers with our Hyperscale Cloud Business Unit specific sales or any related sales actions required
• Realise revenue and margin targets and maximise sales opportunities through connecting client needs with our offerings and solutions
• Approach the management, decision makers, influencers of prospective leads or sales
• Generate demand by assisting clients to identify current needs and articulating how we can add value through Hyperscale Cloud Business Unit specific solutions
• Build solid relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
• Develop open and effective channels of communication with all stakeholders
• Complete Sales proposals

Your expertise:

• Current sales experience in AWS/ Hyperscale business/sales experience
• Experience closing Corporate and enterprise level deals
• Ability to analyse business opportunities and read situations well
• Proven success rate at levels above quotas
• Strong organizational skills
• Ability to take ownership
• Incumbent must have proven business acumen with experience in all levels including C-suite stakeholder engagement.
• Sales business acumen - The skills supporting successful selling through organizational and business outcome mindset.
• Success will require focusing on planning, leveraging tools and Software Development, and concentrating on business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) to bring value to them from our portfolio of services.
• Sales client engagement and management: The skills used to effectively manage and analyse the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.
• Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective & lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills - The knowledge of Hyperscale cloud Business Unit offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor.
• Success will require the ability to link our offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.
• Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Understanding of general sales processes and planning for success.

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What you’ll do:

• Need to develop according to a spec.
• Need to R&D new technologies and development tools.
• Need to create a technical Spec.
• Functional Spec and User Documentation.

Your Expertise:

• Back-End Development Experience
• Integration Development
• API
• Microservices
• Integration & Analysis
• .NET Framework
• Visual Studio
• SQL/ SSIS
• T-SQL
• Power Platform (Power Apps/ Power Automate)

Qualifications Required:

• MCP, MCSD, IT Certificate or degree an advantage.

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What you’ll do:

• Testing software releases for all products as per product feature, specifications and/or test instructions procedures
• Implementation of minor software updates
• Software Technical support on projects
• Client ticketing and tracking support
• Compilations and development of BI reports within MS development stack
• Assist with user training and support
• User documentation maintenance
• Test documentation updates
• Systems Analysis and Design
• Software development for new systems/sub-systems
• Sustaining software and existing systems/products
• Support engineering team with customer enquiries

Your expertise:

• Minimum of 3 years as a Software Developer in a scientific or technical environment
• In-depth working/development knowledge of Web services, HTML, JavaScript, XML, SOAP
• Extensive knowledge of Microsoft SQL Server stack of technologies mandatory / MySQL is beneficial
• Solid experience of C#; .NET (C/C++ advantageous)
• Substantial experience in the design and delivery products and/or product futures
• Internet/Record/Process/Implementation of user requirements
• Good fault-finding and analysis capability
• Ability to adapt and learn reasonably fast
• Ability to work in a team environment 
• Knowledge of IT networking

Qualifications required:

• Matric Certificate
• B.Sc. Computer Science (Essential)