Available Jobs at Absa Group Limited (Absa)

Job Summary

• Lead the development of PPB & BB credit risk models and the methodologies that underpin them, ensuring accuracy, explainability, and compliance with Group Model Risk Policy.
• Deliver on time, first time submissions to validation with no overdue findings, and enable effective business adoption and monitoring across African Regions.
• Provide technical leadership to a hybrid team (permanent + contingent), and uplift market capability through targeted training and clear, executive ready communication.
• Operating across 10 businesses in 9 African countries, the role requires the ability to manage complex stakeholder environments. The role also plays a critical part in strengthening country capability through training, oversight and continuous upliftment of modelling maturity across AR.
• The role requires occasional travel within South Africa and across African Regions and travel to India may be required to visit contingent workforce.

Job Description

Model Development 

• Own end to end development of credit risk models across the lifecycle: application, behavioral/Early Warning Signals, collections & recoveries, pricing & profitability, and IFRS 9 PD/LGD/EAD components as applicable.
• Set and steward fit for purpose methodologies (segmentation, feature engineering, modelling approach, calibration, cut off design, fairness/explain ability).
• Ensure high quality, audit ready documentation (Methodology, data lineage, variable dictionaries, etc.) aligned to Group Model Risk Policy (GMRP) and internal standards.
• Drive peer review and reproducibility (code control, evidence packs) primarily in SAS & Excel.
• Conduct due diligence on vendor models (methodological fit, data requirements, limitations); where appropriate, assume ownership as if internally built.
• Deliver the book of work on time, aligned to scope, budget and AR country priorities; proactively manage risks and dependencies.
• Execute targeted analytics on demand to inform modelling decisions and portfolio strategies.

Model Risk Governance

• On time submissions to Independent Validation Unit; minimize rework by ensuring scope clarity, evidence completeness and stakeholder pre alignment.
• Ensure no overdue findings (validation, audit, regulatory) via disciplined action tracking, root cause remediation and evidenced closure.
• Uphold policy and control environment (GMRP, documentation standards, change control, annual reviews), and hold Model Owners to account for governance obligations.
• Coordinate management responses to auditors/regulators; prepare concise briefing packs that demonstrate model suitability, accuracy and use.
• Provide independent challenge on methodology choices, data quality, and usage constraints to reduce model risk.

Implementation & Monitoring Enablement 

• Translate model design into implementation specifications; support parallel runs, reconciliations, and cutover with clear back out criteria.
• Define monitoring thresholds/triggers (e.g., stability, discrimination, back testing) and develop monitoring templates.
• Ensure robust handover to Model Owners for ongoing monitoring, accuracy reviews and model owner reviews; verify capability and accountability in markets.
• Oversee vendor model implementation and integration; verify consistency with prototype and policy adherence.
• Support business usage/adoption through practical guidance and performance translation.

Stakeholder & People Leadership 

• Lead a mixed team (AVPs + contingent workers) with clear objectives, code/documentation standards, and coaching on modelling craft and communication.
• Train markets on model methodology, usage and monitoring practices; build self-sufficiency and succession in-country.
• Maintain senior level engagement with Group Model Risk, IVU, Group Finance and Country Risk leadership; provide transparent updates on delivery, issues and value.
• Plan capacity, allocate resources across priorities, manage budgets and maintain a predictable delivery rhythm.

Preferred Education

• BSc (Honours) / Master’s in Statistics, Econometrics, Mathematics, Actuarial Science, Data Science, or related quantitative field.
• 6–8+ years in credit risk model development (PPB & BB) including IFRS 9 components, application & behavioral scorecards and pricing & profitability modelling/analytics.
• Proven track record of on time model approvals and closure of validation/audit findings.
• Experience engaging with validators, auditors and regulators; strong governance discipline.
• Leadership of permanent and contingent teams; market training across multiple countries (African experience advantageous).

Knowledge & Technical Skills

• Advanced SAS & Excel for development, reconciliations and monitoring (SQL/Python beneficial).
• Strong grounding in statistical/econometric methods (logistic/linear models, calibration, back testing, stability, discrimination metrics, etc.).
• Deep understanding of IFRS 9 (PD/LGD/EAD, staging, macro linkages, impairment governance) and model risk policy.
• Executive level communication; able to translate complex results into business relevant decisions.

Measures of Success

• On time model delivery and IVU submission; first time approval rate; no overdue findings.
• Model accuracy and stability (back testing, impairment performance; avoidance of material over/under prediction).
• Business adoption of model outputs with measurable value.
• Monitoring readiness (clear thresholds, templates, handover quality); adherence to governance milestones.
• Capability uplift (training coverage, improved documentation quality, reduced rework) across markets and team.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 30, 2026

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Job Summary

• The focus of the jobs is a balance of mathematical ability and accounting skills as well as the development of financial scenarios, building business models and the application of systems to enable financial reporting.
• It focus on financial analysis, financial management and accurate financial reporting to ensure the business meets financial reporting requirements.
• It includes daily, monthly, quarterly and annual management and statutory reporting, regulatory returns to the relevant regulatory bodies, ensuring compliance with technical accounting and principles, regulatory and balance sheet control policy and serving as the primary interface with auditors and regulators.

Job Description

Leadership: 

• Provide leadership for effective people and team management
• Take responsibility for the team of staff in the division to ensure effective delivery.
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members.
• Determine and analyse development needs for the team and ensure that identified.
• Training requirements are budgeted for and executed.
• Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year.
• Review and update the department’s organisation structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member.
• Address poor performance of any team member through the formal Performance
• Accelerator programme and ensure that continued poor performance is appropriately dealt with.
• Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

Stakeholder Management:

• Develop and enhance network and relationship building to align the team with business partners within the organisation as well as strategic stakeholders.
• Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of the industry and understanding of relevant regulatory requirements.
• Develop and maintain partnerships with local industries, and fraud/loss prevention organizations/Industries in the community.
• Build strong relationships with industry peers and best practice on fraud schemes and losses.

Reconciliations: 

• Accounting and Reconciliation Management, perform accounting-related tasks and reporting, ensure reconciliations are completed
• Conduct daily bank reconciliations for validity, accuracy and correctness for fraud losses, recoveries, chargeback and vouchers.   
• Prepare reconciliations by checking the accruals and provisions against the budget. 
• Clear all unreconciled items on the Trial Balance within the specified turnaround time 
• Prepare reconciliations on all unreconciled items as per the General Ledger Control Framework (GLCF), sign and then submit them for reporting purposes. 
• Prepare invoices for clients against the business schedule for recoveries and fraud loss management. 
• Check that only relevant entries are posted to the debtor and creditor accounts, and that supporting documentation is received and filed for these entries. 
• Reconcile all balance sheet accounts to the Trial balance and check that supporting documentation is filed for each relevant entry processed on these accounts. 
• Check that the reconciliations are signed off by way of bank accounting governance.
• Follow up outstanding items on the debtors and creditors recons.
• Plan, organise and coordinate biannual provisions and reconciliation reporting. 
• Prepare and capture the accruals and provisions for the month to give the business area an indication of the Liabilities which still need to be settled by the business area.   
• Financial Governance, Reporting and Control, present monthly management accounts report such as Industry, Regulatory and Association reporting on a monthly basis
• Provide support to auditing activities

Finance Related Queries:

• Follow up and provide feedback on queries related to provisions, reconciliations and recoveries as and when required. 
• Prepare correct journals as and when queries are raised on misallocation of costs.
• Educate clients when queries are raised on expenses related to their business cost centres 
• Correct Revised Annual Forecast, Medium Term Plan and Short Term Plan general ledger codes uploaded incorrectly on the System as and when required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 2, 2026

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Job Summary

• To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks.

Job Description

• New Business Origination Manage and grow existing client relationships Involvement in credit related tasks Involvement in Assets under Management and Investments Stakeholder Management Query resolution Risk Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 2, 2026

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Job Summary

• The purpose of this job is to realise business change and performance optimisation through facilitating the process of developing suitable customer owned business operating models, facilitate people change and administer applicable service and/or operating level agreements.

Job Description

Key Responsibilities

Business Operating Model development:

• Through liaison with key stakeholders such as Process Architects, Core Leads, Owners and in collaboration with the Process Management Team assess areas where non-optimal performance exist in order to propose business model analysis and improvements.
• Support project and business re-organisation initiatives to assess, validate and/or improve business operating models.
• Ensure that there is common understanding between participants in the business operating model development through abstract and visual representation (model) of how the organization/entity delivers value to its customers or beneficiaries as well as how the environment actually runs itself.
• Illustrates the alignment (or lack thereof) between strategic goals and key business decisions regarding products and services; partners and suppliers; organisation; capabilities; and key business and IT initiatives.
• Derive the strategic and operational capability gap based upon the FC Strategic Vison and the current capability as well as the options to bridge the gap.
• Facilitate the development of business operating models that is transitioned and owned by a Business Owner, whereafter implementation is supported.
• Apply suitable best practices to enhance model development and understanding.

Business Analysis:

• Analyse and evaluate the current business processes and identify areas of improvement.
• Continuously ensure effective stakeholder engagements.
• Elicit and document business requirements through active collaboration practices by articulating the As Is, the To Be and the gap that needs to be addressed or apply clean slate solution definition based upon initial assessment.
• Ensure that cleat value is defined as a result of the implemented change.
• Manage the full life cycle of the requirement to implementation.

People Change Management:

• Perform organisational and people analysis and assessments to understand the impact of the change, the change history, change readiness, potential people-side risks, and anticipated points of resistance.
• Develop the project/business change Sponsorship Model, compile the People Change Management Strategy and acquire approval for the People Change Management Strategy.
• Create and manage measurement systems to track adoption, utilisation and proficiency of changes at an internal and external level.
• Perform people change management interventions using the ADKAR or relevant suitable people change management framework.
• Work with the Communication, Training, Human Resources (HR) and Organisational Design (OD) specialists in the formulation of particular plans and activities to support project implementation.
• Train, coach, develop and mentor leadership, business stakeholders and project team members on the application of change management practices.
• Share and apply learning’s to all projects and business change initiatives.

Service/Operating Level Agreements:

• Ensure that adequate service level agreements (SLAs) and/or Operation Level Agreements (OLAs) exist for the various areas based upon process analysis regarding external dependencies ito recipient and receiver perspectives.
• Maintain the SLA catalogue, SLA/OLA maintenance and practical applications.

Process Ownership:

• Ensure alignment of process with organisational strategy; take accountability for relevant processes within area of responsibility and ensure delivery and maintenance of standardised processes and controls.
• Owner of the end-to-end business process including defining the goals, objectives and KPI's, and performance management thereof.
• Plan, implement and develop operating procedures for relevant area and updating user and working guides.
• Constantly review and improve processes (automation included) to drive and implement a sustainable and effective process in support of quality and accuracy.
• Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices.
• Act as escalation and decision point for operational decisions related to specific process.
• Management of relevant executors of processes within ambit of control including co-ordination and management of capability and performance.
• Change Management including facilitating change in process within scope of deliverables.
• Identify process-specific risks and work with Process Architect to mitigate risks.

Role/Person Specification

Knowledge and Skills:

• Solid understanding/view of the business (Finance & Financial Control perspective) and Finance strategy, processes, and capabilities, enabling technologies, and governance. (Level:  Solid)
• Knowledge of business architecture and process engineering (Level:  Solid)
• The ability to recognise structural issues within the organization, functional interdependencies and cross-silo redundancies.
• The ability to apply architectural and people change management principles, methods, and tools to business challenges.

Education and Experience:

• B degree in Commerce or equivalent Diploma (NQF level no. 7).
• Preferred - Six Sigma / Lean certificates.
• 5 – 8 years’ solid experience within the field of Architecture, Business Analysis & Process Engineering.
• 1 - 3 years’ experience working closely with BU Head to devise, formulate and execute on people management strategy for area.
• 4 - 5 years’ experience in managing a team (8 - 15 direct and indirect across spectrum of processes/functions).
• Demonstrate experience of owning the resolve of people related issues (development, performance, management, recruitment, training, etc).

Competencies:

• Group Facilitation skills.
• Effective documentation of findings and solution options
• Analyzing
• Relating and networking
• Persuading and influencing

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 30, 2026 

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Job Summary

• CIB Coverage is looking for a Client Relationship Associate based in Cape Town Regional Office.
• We are looking for a dynamic CRA to join the Client Coverage team.
• The ideal candidate should have an NQF6 qualification with 3 years’ experience working in a relationship support role ( client on boarding/ client service centers/ similar. As a CRA your responsibility will be to look after the operational aspect of the client relationship.
• Ideally we would need the candidate to have a good understanding of client onboarding process and customer service.
• The role will be to support the lead Banker in client solutioning, service and the identification of leads by being an active member of the Client Relationship Team

Job Description

Accountability: Sales, Customer Solutioning and Customer Care

• Responsible for Vanilla Products and the cross sales of those products to existing clients, and to increase the cross-sell ratio of each client ensuring that each client is solutioned 100 %
• Liaise with Product Specialists (e.g. Electronic Banking ,International Banking Division (IBD), Absa Cash Solutions) relevant to solutioning for vanilla products , which will ensure client is solutioned comprehensively
• Develop and maintain own contacts with individuals within client's organization
• Acts as a Principal point of contact in the absence of the Banker
• Assists, co-ordinates and monitors the introduction of clients to and from other areas of the Absa Group, where appropriate, to solution the client comprehensively
• Conducts, Monitor, analyze and provide supporting actions to improve client service based on Client Satisfaction Surveys
• Identify potential new clients by building and maintaining a database of potential clients (as support to the Banker)
• Assist in arranging product presentations, where appropriate in conjunction with the Banker
• Conduct Service reviews with clients & implement corrective measures to improve service delivery to the client
• Assist in determining the products that most suit the clients’ needs and be able to sell, at short notice, on a proactive and reactive basis.
• Work with the Banker and Customer Services Consultant to resolve client concerns/complaints.
• Follow up on transactions in progress to ensure that this is in line with Service Level Agreements (SLA).
• Assist Banker with monthly analysis and management thereby ensuring that all income is
• reflected correctly for each portfolio and that any negative income/downward trends are identified and negated proactively
• Collect all fee income i.e. Facility fees, excess fees, raising and valuation fees by monitoring the clients portfolios in line with applicable transactions
• In conjunction with the Banker ensure that a formal client calling plan is in place and that weekly client visits are conducted as per agreed targets
• Responsible for the maintenance and implementation of clients transactional pricing

Accountability: Risk and Operational Management

• Co-ordinate security and Local Documentary Product (LDP) documentation for customer’s signature.
• Co-ordinates the handling of interest claims
• Co-ordinates the handling of fraudulent transactions by logging this onto the Customer Care Process (CCP) system
• Responsible to assist the Credit Operations in Limits Assurance on portfolios & providing relevant information to the Credit Operations team.
• Work with the Security /Legal to finalize security and Local Documentary Product (LDP) documentation
• Complete documents and obtain client signature(s) for opening/closing of accounts
• Obtain required documentation from clients e.g. public documents, FICA documents etc to support the opening of accounts
• Follow up with client on outstanding documentation such as FICA, security, product,
• Local Documentary Product (LDP) related
• Assist with telephonic enquiries/client queries relating to security matters.
• Assist with KYC reviews, PEP reviews and take-on and Deferrals.
• Ensure that the client complies with Credit conditions of grant relative to the standard
• covenants and conditions by obtaining a monthly debtors list, and provide this list to the
• Credit Operations department for updating the Security Management Register.
• Excess Report Management Take daily action based on referral listing and reporting to
• Credit Exposures Managers on a daily basis.

Accountability: Business Management

• Prepare information for and attend client meetings to support client servicing
• Follow up that new clients and products are set up on relevant systems e.g. EBD
• (Electronic Banking Division), Merchant Services & International Banking)
• Develop and maintain contacts with Specialists in other areas of the Group Including
• Product Houses, Credit and CPF (Commercial Property Finance)
• Attend regular meetings held with functional team
• Work as part of a solutioning team namely the Banker, the Credit Analyst, the Customer
• Service Consultant, the Customer Service Officer and the Credit Officers

Education and Experience Required

• B Degree in Commerce or Finance or CAIB or IOB or equivalent NQF level 6 or higher qualifications
• 3 Years experience in a client facing and/or commercial banking environment
• 3 Years Banking Sales experience

Knowledge & Skills: (Maximum of 6)

• Personal and Interpersonal Skills
• Business Skills
• Industry Knowledge on the dynamics of the marketplace

Competencies: (Maximum of 8 competencies)

• Working with people
• Planning and organising
• Persuading and influencing
• Entrepreneurial and commercial thinking
• Delivering results and meeting customer expectations
• Analysing

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 2, 2026

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Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Solutioning & Advisory: Provide ongoing support to senior advisors in driving business development and subsequently business targets through monitoring and identifying opportunities within the portfolio (cross selling and up-selling)
• Client Engagement: On a regular basis engage with clients around current product requirements and future product requirements to ensure client expectations are met and ultimately value created for business and client
• Risk and Control: Ensure that all risk and control requirements relating to the portfolio are met and/or implemented as required 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 2, 2026

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Job Summary

• Absa CIB Post Trade Services (PTS) is looking for an individual that has specific skill sets within Trade Support/ Settlements or general stockbroking market knowledge, Corporate Actions BDA processing knowledge/experience is essential for this candidate to be successful

Job Description

Accountability – Block Trade Allocations 40%

• Receive and/or chase up clients for allocation instructions of executed trades. Confirm brokerage, price and nominal per allocation instructions to block trades executed by ACS Trades /DMA on behalf of client. Daily allocation of client bulked trades as per instructions from clients via ftp or manual upload to BDA Allocations, amendments/deal adjustments according to the timelines/deadlines as per the JSE Rules and Directives Assisting Front office traders in rolling out an effective process re trade reporting to backoffice and trade amendments management 2

Accountability – Trade Confirmation & Matching 15%

• Capturing confirming trade economic via one of the matching engines (Perfix and Omgeo) Daily Client confirmation Reporting Chasing up non affirmations in matching engine confirmations with clients and or mismatches.
• Resolve disagreements of trade economics with ACS dealers and or clients. Print, check & email brokers notes on a daily basis using Digibroker Confirmations sent out according to the timelines/deadlines as per the JSE Rules and Directives Accountability – Customer Support 20% 
• Liaising and communicating with Client traders/trade support and ACS traders. Maintaining and excellent relationship with both ACS Traders as well as client contacts. General BDA queries to assist Traders with queries and trade amendments.
• Accountability – MIS Reporting and Reconciliation 15% Reconciliation/Balancing of allocated trades per client instructions to ACS trader executed trades. Exceptions (over, under allocation) escalated to Trader for further action.
• Preparation of trade amendment KRIs and Misdeal KRIs for review by management Daily reporting of misdeal positions and misdeal P+L to Traders. Weekly Reporting of Option Delta P+L as per BDA.

Accountability – Client On Boarding Support 10%

• Accurate and complete capture of all required static information on BDA to load new trading/sub accounts for clients. Validating client SSIs with settlement agents via BDA, prior to trade booking.
• If no confirmation from settlement agent, follow up with client admin regarding additional details and/ no validation of SSI details. Linking client account to swift confirmation messaging, if requested by client.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 2, 2026

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Job Summary

• We are looking to recruit a suitably experienced/qualified Internal Audit Manager (VP) to join our BB IA team which covers Business Banking (SME and Commercial Segments).
• The role of IA is paramount in ensuring that Absa’s residual risk is managed adequately therefore a good understanding of the business, products, processes and controls and previous audit experience in a risk-based environment will be advantageous. The candidate must have a growth mindset, keen on innovation and agile and automated auditing. Good communication skills (written and verbal), effective time management and build and maintain strong stakeholder relationships across First and Second Line of Defense teams embedded within the business. 
• Further the candidate must plan, execute and manage audit review in accordance with the Group Audit Plan, IA Methodology, relevant policies, procedures and quality standards.
• As Audit Manager the candidate is responsible for leading audits (quality of the audit work performed, efficiency and effectiveness of the audit team, skilled in managing conflict, results driven and influence outcomes), compile risk committee reporting and actively participate in annual audit planning and ongoing business monitoring.
• In spirit of combined assurance, audit manager must also promote and support an effective risk culture, where there is an open, proactive, and constructive dialogue relating to the control environment and management control approach.

Job Description

Key Responsibilities

Accountability: Audit Delivery and Issue Validations

• Plan the delivery of assigned audits to a high quality and in line IA methodology, focusing on core:
•  SME functions—accounts payable/receivable, cash handling, financial reporting, procurement, and HR/payroll.
• Front‑line commercial audits, including credit decisions, loan processing, syndications, transaction monitoring, and treasury-related workflows.
• Executive palling and fieldworks for internal audits including adequate resource scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology and scope of the review are met to mitigate audit risk.
• Perform detailed risk assessments, identifying operational and compliance vulnerabilities (e.g., fraud risks, process inefficiencies) and conducting control testing by gathering evidence via interviews and documentation, and evaluating the robustness of internal controls.
• Evaluate the effectiveness of governance, risk management, and control frameworks within commercial operations and conduct risk-based audit fieldwork, testing controls, interviewing key stakeholders, and reviewing trade files, covenants, collateral, and documentation.
• Management of the following: Audit universe, auditable entities, audit delivery, people development and stakeholder management on each audit and during business monitoring.
• Manage audits and Issue Validations within Key Performance timelines and resource budget.
• Develop testing strategies for key controls during the audit/issue validations to adequately mitigate the risks – Planning deliverables, RACM, APD etc.
• Manage the delegation and execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements. Review the DEA and OET working papers of controls tested and provide coaching notes to the team.
• Engage with management and auditors on progress of audit and to provide regular feedback on issues identified where the control has failed either at a DEA or OET level.
• Engage with Centres of Excellences (COEs) during the fieldwork stage and give oversight to COE colleagues working on the audit assignment. Technical assistance may include the review of key risks and controls, review of working papers, audit issues and audit reports.
• Ensure all audit observations and planned actions are factually agreed with management as soon as they arise agile auditing principles and display professional scepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified. Review management action plans to confirm that the identified risks associated to the control failure will adequately mitigate the risks. Actions plans are to be specific, measurable, timely, achievable and realistic.
• Deliver high quality audit reports, aligned to the IA methodology which include all significant issues identified in the audit.
• Stay updated on industry regulations, bank policy and best practices; provide advice to frontline staff to ensure compliance and identify and recommend process efficiencies, controls automation, systems upgrades, or policy enhancements.

Accountability: Reporting 

• Assess, challenge and monitor and prepare high quality, relevant and insightful reporting for risk committees in BB and Group wide. Include audit delivery, issue validations, business monitoring insights and key MI relating to open/overdue/reopened audit issues etc, drivers for our CE and MCA assessments, emerging/watching brief risks. Ensure data integrity and factual accuracy of report prior to submission to EL/PH for review.
• Review and check and challenge first and second line of defence reporting on the CE and MCA.
• Strong collaboration with the CoE counterparts to derive insights for impactful reporting.
• Prepare comprehensive audit reports, summarizing findings, risk exposures, and remediation plans targeted at front‑line teams.
• Present results directly to frontline managers/SME owners, guiding them on implementing corrective actions and best practices.

Accountability: Audit Planning 

• Contribute to annual planning, this will include identifying auditable entities, assessing the audit needs assessment and preparing all Management Information reports required, and propose relevant impactful audits linked to Strategy and Risk/control profile of BB.
• Actively participate and provide high quality, relevant and impactful audits for BB in the annual audit planning process. Manage and facilitate the planning deliverables and interlocks with the wider IA teams, as required by the COO IA team for BB.
• Report progress on Combined Assurance testing performed by IA, closely monitor BB Combined assurance strategy/progress, and actively participate in the combined assurance forum.

Accountability: Management & Leadership 

• Provide thought leadership and input into the strategy for the BB IA Team.
• Actively play a senior role in the BB Management Committees and develop and maintain relationships with key stakeholders during audits and business monitoring activities. Present effectively at stakeholder meetings and forums to share knowledge and information including methodology, standards, changes and new developments with business stakeholders on an ongoing basis.
• Engage proactively with the wider Internal Audit colleagues and request technical assistance where required from the Centres of Excellence during audits, business monitoring, reporting, planning etc.
• Act as a mentor and coach for auditors and less experienced peers to provide on the job coaching to ensure that their work adheres to expected quality standards by providing guidance around the methodology including AuditBond (AB), audit process and the BB business and confirm through inspection of the audit work that the results of audit work and issue validations are completed, updated and approved as required by the IA methodology.
• Support IA management team to identify, attract, develop and retain talent on an on-going basis and in measuring productivity and growth of staff by ensuring that Evaluation Forms are maintained for all audits and regular performance feedback to staff throughout the year, recognizing strengths and comprehensive development and training plans for key development areas identified.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members. Establish and maintain a succession plan for the team. Participate in the interview and recruitment of new members for the team.
• Execute on all people management responsibilities, e.g. leave, training, PD’s, monitoring timesheets etc.

Accountability: Knowledge Management

• Improve technical knowledge and ongoing learning, specific training including mandatory continuous Professional Education requirements.
• Share knowledge in area of responsibility with the team to ensure that audit activities are planned effectively and completed in line with quality standards and audit methodology.
• Present effectively at stakeholder meetings and forums (e.g. Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis.
• Working with colleagues in Business Units to provide requisite expertise in key areas where specific specialist knowledge is required to deliver appropriate, value-added assurance.

Minimum Requirements

• B Degree (Commercial, Informatics, Statistics)
• B Degree Honours (Commercial, Informatics, Statistics)
• CA (SA), CIA, CISA or relevant qualification
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential:

• 5 years’ experience in Internal/External audit or commensurate experience in a major financial institution or Big 4 audit firm
• 5 years’ experience in risk-based auditing or risk/control activities.
• 3 years’ experience of managing a team

Competencies: 

• Independent in practice and in thought.
• Engaged with a visible level of presence.
• Drive the right risk culture in the business.
• Growth mindset, curious and open to teaching and learning
• Confident to responsibly challenge, even if based on gut feel and not on data or facts.
• Ability to manage conflicts.
• Influential, Personal accountability.
• Crisp and clear communicator, verbally and in writing.
• See the big picture, however, can get into the detail where necessary.
• Focused without adopting a silo mentality.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: February 4, 2026

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Job Summary

• Optimise the profit and economic value of portfolios of Growth Business key account clients requiring medium to high complexity commercial banking requirements by focusing: 
• origination efforts to quire new clients; 
• cross-sell to existing client base; 
• coverage efforts to service clients in accordance to the segment CVP

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Requirements:

• Fluent in Afrikaans
• 3 - 4 Years Experience as an RE

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: January 31, 2026

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Job Summary

• Product Design Lead (PDL) manages the day-to-day execution of one or several customer design projects in Absa while guiding and developing individual team members.
• PDL works directly with different business stakeholders and takes ownership of the overall project and the delivery of exceptional customer experience. She/he will make an important contribution to the design work of the team and work closely with the stakeholders to ensure the project delivery meets both the customer and the business needs.
• A successful PDL is a self-starter with passion for high quality customer design. She/He has a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience.
• He/she can demonstrate strong communication capabilities and ability to influence and lead others in even high-pressure situations.

Job Description

Accountability: Project Management

• Engage with business stakeholders to clarify the needs and requirements of the business and, jointly with the Design director, establish a clear scope, creative brief and project plan for projects
• Manage the day-to-day delivery of the design output against the plan, continuously interrogating the design quality and customer experience to deliver high-quality output in each stage of the project
• Work closely together with the business and technical stakeholders to ensure the project aligns to their needs and requirements
• Take ownership of the customer experience within the project and constructively challenge business and technical decisions to ensure the best possible experience for the customers
• Lead the project team by aligning, managing and coaching the designers, prototype engineers, copywriters and other possible team members, supporting them in setting goals, overcoming obstacles and delivering outstanding outcomes, while ensuring a fully unified end product
• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
• Actively seek ways to measure impact of the design to the customer and business, reporting the insights to the senior management and business stakeholders

Accountability: High quality design

• Create creative, innovative and high-quality design solutions to create a world-class customer experience across the projects in Absa
• Give a significant contribution to the design within the project, while providing thought leadership to the overall team and business
• Take ownership in applying design thinking and best practice standards in developing design options and narrowing down the final solution
• Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience; surface and share insights to the broader team
• Design scenarios, mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output
• Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem

Accountability: Building capabilities

• Coach and mentor designers in the project team and design office as a whole
• Foster a team environment in which designers feel engaged and motivated
• Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices
• Contribute the knowledge building of the entire team by actively sharing insights and success stories; and providing feedback and ideas across different design projects

Education and experience required

• Degree or diploma in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification (NQF level 7)
• Minimum of 5 years of Technical experience
• Track record of delivering complex, high quality design projects, with strong customer impact
• Two years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing 
• Demonstrated experience in each of the usability and software engineering cycle phases (analysis,
• design, implementation, and deployment)
• Ability to create and use personas and produce illustrated customer journeys
• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.

Knowledge and skills: (Maximum of 6)

• Advanced understanding of the whole process of developing digital and service design solutions
• Great customer obsession – ability to tirelessly drive improvement in customer experience throughout the projects
• Strong skills in stakeholder management – ability to build strong relationships, communicate effectively and, when necessary, challenge constructively
• Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to problems/issues
• Understanding of the importance of data and insight in driving solutions and ability to use data in decision-making
• Awareness of new and emerging design trends and patterns in customer design space

Competencies: (Maximum of 8 competencies)

• Ability to provide creative and innovative ideas and concepts to push the thinking on customer experience
• Entrepreneurial mind-set with an ability to work independently and make quick decisions
• Meticulous attention for detail
• Ability to influence and lead others in all levels of the organisation
• Project management/planning skills to ensure projects are delivered on time and on budget
• Great communicator with strong written and oral communication skills

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: January 30, 2026