Available Jobs at Ackermans

Minimum requirements

• You will represent and be a custodian of the brand of our store
• Be energetic and a self-starter
• Two (2) years retail experience which includes at least one year in a supervisory and or management position
• Outstanding merchandise management , stock and cost control skills
• The capacity to maintain high store standards
• A proven ability to influence and lead a team
• You will have a keen development orientation in that you will be inspired to develop yourself and fellow team members
• Ability to communicate effectively in English (written and verbal) and competence in a second official language would be a definite advantage
• Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage

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• The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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• The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

go to method of application »

• The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points. 
• If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Knowledge Skills & Experience

• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven Experience
• Previous retail experience would be advantageous 

Key Responsibilities

• Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
• Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
• Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
• Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
• Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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• We've got an exciting, brand new opportunity at Ackermans as a HR Administrator who will be part of a part of a dynamic team HR team, this role will report to the Human Resource Manager and be responsible for providing a holistic HR administrative service and support to multiple business units within Ackermans. Responsible to support and help manage key people initiatives and ensuring that effective service is rendered to stakeholders in support of HR strategies. 
• We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

Payroll Functions

• Being responsible for all administrative functions including but not limited to:
• The management of Personnel Files relating to record keeping and management of updates, filing and record keeping.
• Coordinating all inputs for delivery to the payroll department.
• Capture on the payroll system.
• File payroll documents in personnel files - keep payroll file updated.
• Assist with and resolve payroll queries.

Recruitment  and Selection

• Advertise vacant positions on our e-recruitment system.
• Source potential candidates for vacant positions. (interns and contractors)
• Shortlist candidates.
• Regret candidates (getting back to candidates).
• Schedule interviews and print CVs and interview guides.
• Assist with the typing out of letter of appointments, contracts and offer letters.
• Assist with the compiling of induction packs and sign-on paperwork and scheduling of induction appointments.

HR Stats and Reporting

• Assist with the compiling of any HR reports.
• Ensure that all reporting documents are kept up to date.

Training and Development

• Liaise on any training needed, including induction.
• Assist with the typing out of our talent mapping workbooks, Performance Appraisal documents and capturing of results.

Administration

• Updating of any communication relating to HR to Internal Communication
• Administer the record keeping of the performance management system
• Updating of job profiles
• Updating KPI documents
• Update of Organograms
• Maintain administrative forms and manuals
• To compile, communicate and assist with action plans on the Pure Survey

Industrial Relations 

• Taking of minutes in disciplinary meetings
• Update database with any IR issues

Qualifications required:

Essential:

• A Degree/National Diploma in Human Resource Management or studying towards.

Experience required:

Essential:

• A minimum of 1 - 2 year's relevant experience performing an administrative or supportive role within a HR office or function.

Preferred:

• Retail experience
• HR and Payroll administration

Knowledge and skills required:

Sound understanding of best HR practices:

• Personnel files (Popia Act)
• HRIS Systems
• Previous payroll and recruitment systems would be advantageous.

SKILLS required:

• High levels of confidentiality, credibility, and trust.
• Customer services focus both internally and externally and ensuring good interpersonal relationships.
• Accuracy in execution, attention to detail and reliability in meeting set deadlines and work with sense of urgency.
• Be innovative and show initiative.
• Be self-reliant, self-motivated and take responsibility and have a sense of pride in work execution.
• Resilient and able to work in an organisation that is undergoing change.

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• At Ackermans, we believe in fostering an environment where innovation meets ambition. We are a community of dedicated individuals who are passionate about driving success.
• We're on the lookout for a confident and positive Planner to play a pivotal role in our journey.

Key Responsibilities

• Delivering and implementing departmental business plans that support the SBU’s merchandise strategy.
• Managing departmental forecasts to achieve agreed departmental growth and profitability as per the Business Plan.
• Preparing and delivering merchandise assortment plans that support the signed-off departmental business strategy.
• Ensuring sufficient inflows to maintaining agreed replenishment service levels to achieve agreed departmental growth and profitability as per the Business Plan.
• Providing accurate and timeous merchandise information to minimise risk and optimise business opportunities.
• Executing and managing project plans to achieve the agreed objectives (if applicable).

Qualifications required:

• A Grade 12 certificate is an essential requirement.
• A qualification would be a definite advantage.

Preferred qualifications are:

• B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and Business Science OR
• National Diploma majoring in Internal Auditing and Cost and Management Accounting OR
• National Diploma in Financial Information Systems

Knowledge of:

• the retail merchandise cycle with regards to Buying, Planning, Logistics and Stores
• seasonal & non-seasonal replenishments
• the SA retail clothing market, customers and competitors

Skills required:

• Sound commercial thinking & numerical skills
• Analytical thinking & logical problem-solving skills
• Interpersonal and relationship-building skills
• Planning, organising & time management skills.
• Conflict resolution skills

Demonstrate:

• Resilience, agility, and the ability to maintain high levels of drive and initiative under pressure.
• Collaboration skills, fostering a shared vision, and positively influencing decision-making in a team setting.
• Flexibility to function effectively under pressure and maintain a positive attitude and work performance in diverse circumstances.
• Self-motivation, a sense of responsibility, and pride in one's work.
• Methodical and detail-oriented approach, ensuring accuracy in tasks.
• Effective communication skills across all levels.
• Strong sense of integrity in professional conduct.
• Deadline-oriented mindset.
• Assertiveness in handling tasks and responsibilities
• A minimum of 2-3 years previous experience in product planning within a relevant retail and/or FMCG environment is an ESSENTIAL requirement.

Preferred experience:

• Replenishment and assortment planning experience
• Prior store planning experience
• Previous store management experience (1 – 2 years)
• Previous exposure to general logistics and supply chain processes
• Experience working in planning systems.
• Experience working with the most recent Microsoft software, including Word and Excel, is a prerequisite. Proficiency in advanced Excel usage would be an asset.

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• We're looking for a passionate and creative Marketeer to manage the Social Media function within our Marketing Team! Reporting to the Social Media Manager, you will be responsible to drive a relationship with our customers through social media, by showcasing relative and engaging content.
• We're a fully in-office team, based at our Support Centre in Kuils River, Cape Town.

So, what will you do? 

Engagement

• Responsible for overseeing the various social media platforms, ensuring brand visibility, engagement and growth on each platform.
• Responsible for maintaining strong relationships with on-line social communities.
• Campaign management: ensure that all relevant marketing material and possible content are uploaded to the relevant social media platforms and taken down at the appropriate time.
• Ensure the social media plan is accurately captured in the various promo grids.
• Ensure social media content executes on the Customer, Commercial and broader business objectives captured in the promo grids.
• Ensure social media content is in line with Ackermans' content plan.

Customer Insight

• Brief customer insights team on advanced analytics needed to gain a deeper understanding of the Ackermans social media customer AND our general target market.
• Use engagement posts to gain additional insight into the customer according to business objectives.
• Document the Institutional knowledge that has been generated through existing interactions.

Best in class

• Ensure the business is kept up to date with new trends, measurement, best practice, benchmarking and tools, and that these (where relevant) are included in the business plans.
• Continuously improve the Ackermans Social Media Function by capturing and analysing appropriate social data/metrics, and then acting on the information.

What experience & qualifications do you need?

• A minimum of 4 years' experience in social media / online editorial 
• Experience in working on Google Analytics 
• Experience within the retail environment is advantageous 
• National Diploma / Degree in Marketing Management or related field

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Key Responsibilities and Duties:

• Processing and reconciling daily bank statements, ensuring all transactions are accurately captured and discrepancies are promptly investigated.
• Initiating and monitoring electronic fund transfers and payments in alignment with internal controls and authorisation procedures.
• Assisting with cash flow management and preparing regular cash position and forecast reports for review by management.
• Supporting the maintenance of banking platforms, ensuring access, profiles, and authorisations are up-to-date.
• Verifying supporting documents for treasury-related transactions and liaising with internal and external stakeholders, including banks.
• Assisting with month-end and year-end close processes, including preparing relevant schedules and reconciliations.
• Ensuring compliance with relevant financial policies, procedures, and regulations.
• Supporting ad-hoc treasury and finance projects as required.

Minimum Requirements:

• Matric / Grade 12 certificate is essential.
• A minimum of 2 years’ experience in a finance, banking, accounting, or cashiering role within a retail or FMCG environment.
• Computer literacy with solid proficiency in Microsoft Excel and Word.
• Strong mathematical, numerical, and reconciliation skills.
• Ability to work efficiently and accurately under pressure to meet deadlines.

Preferred Qualifications and Skills 

• Tertiary qualification in Finance, Accounting, or a related field would be advantageous.
• Experience with financial ERP or banking systems will be beneficial.
• Excellent organisational skills with an unwavering attention to detail and accuracy.
• Effective verbal and written communication skills in English; proficiency in a second official language will be advantageous.
• Proven ability to work independently as well as within a collaborative team environment.
• Demonstrated strong sense of integrity, accountability, and customer service orientation.

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Minimum requirements

• Matric/Grade 12
• Minimum 2 x years’ experience in a retail clothing store environment
• The ability to translate Visual Merchandising specifications into specific store environments and displays
• Previous experience in a visual merchandising/displayer role will be advantageous

Roles and responsibilities

• Application of VM principles, guidelines and standards (displays, POS, promotions etc.)
• Ensure that the seasonal look is implemented according to specifications throughout the store
• Ensure that department layout are implemented according to specification (Grid, lifestyle, colour blocks and promotional principles per department)
• Ensure correct usage of all display equipment (Fixtures and fittings) and POS material within the store
• Timeous implementation of promotional windows as well as in stores visuals
• Maintain effective utilization of store signage/décor in support of promotions

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Knowledge Skills & Experience

• Excellent customer care and communication skills.
• Accurate and efficient till operating skills with a good track record of overs and unders.
• High standard of work on sales floor in terms of standards.
• Good record of attendance and punctuality.
• Consistent application of Ackermans values, policies and procedures