Available Jobs at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies requires the committed services of a Customer Consultant for their Knysna Mall store. To interact with Dis-Chem’s customers and provide them with the necessary information to address inquiries regarding products and services. Deal with and help resolve any customer complaints and concerns.

Minimum Requirements:
Essential:

• Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
• At least 1-year experience in administration or public relations
• Strong communication and customer interaction skills
• Computer literate – MS Office
• Willing and able to work retail hours 

Advantageous:

• Administration / Customer Service / Public Relations qualification
• Third additional language
• SAP experience

Job Description:

• Ensure accurate data capturing and completion of documentation is done
• Check card balances, card reports and/or statements for customers
• Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
• Ensure Accurate Process of Transaction – TRMS – capturing and reporting
• Manage stock control and shrinkage
• Checkpoint reversals on statements
• Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
• Ensure effective internal communication (within customer service/benefits programme)
• Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
• Manage and report complaints and compliments through the customer service diary
• Ensure effective external communication (customer feedback)
• Respond to written or e-mail queries on various platforms
• Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
• Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
• Accurate recruitment and capturing of customers
• Coordinate and manage in-store events and promotions
• Create a central point of contact for all general queries, compliments and complaints
• Assist customers with any queries, and refer customers to the appropriate departments where applicable
• Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
• Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
• Provide relevant benefit programme training to all departments, and ensure implementation of training
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Administration of customer relations
• Strong command of the English and Afrikaans languages
• Exceptional communication and active listening skills
• Problem-solving skills
• Sound analytical skills
• Patience
• Honest and trustworthy
• Time management
• Ability to lead by example

Advantageous:

• Relevant administration course
• Knowledge of the POPI and Consumer Protection Act
• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport for travel to meetings and training
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 31 December 2025

go to method of application »

Job Description

• Dis-Chem Pharmacies' requires the services of a reputable Health Consultants specialising in Vitamins and Supplements for their Century City store.
• You will be responsible for effectively promoting and selling Dis-Chem Health Focus products through consistent customer service,

Minimum Requirements:

Essential:

• Grade 12 / Matric 
• Minimum of 6 months’ sales experience in a Vitamins / Health environment
• Strong command of the English language
• Computer literate – MS Office
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
• Sales experience in a retail environment
• Experience in the health industry (vitamins, supplements or health foods)
• Fluent in a 2nd language prominently spoken in the area

Job description:

• Assist and advise customers, and ensure the highest levels of customer care and service are met
• Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
• Keep merchandise displays in the health focus area stocked and faced up
• Report all price discrepancies to management as they appear
• Adhere to store layouts within the Health Department
• Ensure broadsheet items are well displayed, merchandised, promoted and available
• Implement promotional displays and merchandising material
• Achieve monthly team, brand and vendor targets
• Keep abreast with new products and product lines
• Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels

Competencies:

Essential:

• Promotions and personal selling
• Customer service
• Strong command of the English language
• Basic report analysis
• Team player
• Time management
• Honest and trustworthy

Advantageous:

• Product knowledge and stock control
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary + commission
• Medical aid
• Provident fund
• Staff account

Closing Date 31 December 2025

go to method of application »

Job Description

• Dis-Chem Pharmacies require a Health Merchandiser for their Century City store. Your responsibilities lie in ensuring Dis-Chem’s basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• Diploma or degree within the Health Focus category
• At least 1 year retail experience

Job Specification…

• Restock merchandise as per business requirements.
• Ensure delivered stock/stock pulled from the store room, is stored and packed in the correct space.
• Ensure full range of products is on the shelves at all times.
• Facilitate rotation of stock on a regular, First In First Out basis.
• Assist with general stocktaking.
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• Ensure merchandising displays are built, faced up, stocked and maintained.
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the store room as well as on the shop floor.
• Assist with back shopping.
• Ensure all customer stock queries are dealt with and resolved.

Competencies

Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge.
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers
• SAP
• Unisolv

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 31 December 2025

go to method of application »

Job Description

• Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Fleurdal store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• MIE Clear credit and criminal records

Remuneration and benefits:

• Market-related salary

Closing Date 16 January 2026

go to method of application »

Job Description

• Dis-Chem Pharmacies Century City store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Description:

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies
Essential:

• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 31 December 2025

go to method of application »

Job Description

• Dis-Chem Pharmacies has an opportunity available for a Store Admin Manager for their Kimberley store. You will assist in managing, implementing and maintaining company administration policies and procedures, by adhering to group standard operating procedures that ensure the profitably of the store.

Minimum Requirements…

Essential:

• Grade 12/ Matric
• Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
• Minimum of 2 year’s management experience of a staff complement of around 8
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• Financial / Administration / Retail / Business Management: Diploma/Degree
• Working knowledge of SAP with regard to operating and utilising retail operation systems

Job Specification…

• Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
• Assist in managing goods in transit as directed by as per Dis-Chem procedures
• Assist in managing the branch shrinkage and consumables expense within store objectives
• Continuously report and encourage new loyalty signups
• Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures
• Assist with taking ownership of the workforce management system (KRONOS) within the business units
• Ensure the company performance management systems are implemented and executed as directed by company policy
• Take control and manage the store cash resources, daily takings
• Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
• Assist in managing cashier service levels and cashier productivity rates
• Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions
• Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures
• Assist with budget preparation and maintenance within the store

Competencies

Essential:

• Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc.
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management

Advantageous:

• Basic IR and management training
• Basic accounting knowledge
• Portrayal of leadership

Special conditions of employment:

• Willing and able to work retail hours
• Local travelling – valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date 10 January 2026