Available Jobs at Engen

What you'll be doing

• Support offered to Category managers, convenience operations specialists pertaining to category, products, new store openings etc. 
• Monitoring project progress and creating project status reports for stakeholder
• Facilitation of tasks that form part of the critical path to launch 
• Executing a variety of project management administrative tasks such stock, smalls and equipment management
• Provide the division support by being the first point of contact amongst internal and external stakeholders
• creating a positive customer experience that will boost customer's confidence in your service and product offerings. 
• Ensures that all issues and concerns will be resolved quickly and respectfully while also ensuring customer loyalty and retention.
• Provide detailed calendar management for CSP Manager, prioritizing inquiries and requests while
• troubleshooting conflicts as well as making judgements and recommendations to ensure smooth day-to-day engagements.
• Perform administrative tasks that facilitate the Manager’s ability to effectively lead the division, including assisting with special projects, designing and producing complex documents, reports, and presentations.
• Collecting and preparing information for meetings with staff and outside parties; composing and preparing
• Correspondence; maintaining contact lists; making travel arrangements; and completing expense and mileage reports.
• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the
• Convenience division, including those of a highly confidential or critical nature.
• Coordinate all team meetings and conferences and assist with staff meetings and events as needed. 
• Evaluate and assist in developing office protocol and procedures for improved workflow and anticipate future needs as organization grows. Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization. 
• Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning. 
• Expense management administration
• Administer all expense management related tasks including but not limited to – Requisition creation and follow up, Procurement engagement and PO administration

What you've done before

Baseline:

• NQF Level 5 (Higher Certificate in Business Administration or relevant)
• 3 years administration or personal assistant experience
• Advance Excel skills

Advantageous:

• NQF Level 6 (Diploma in Business Administration)
• 3 - 5 years' experience in Retail/ FMCG industry

Who you are

• You are a detail orientated individual
• You have built a strong personal brand
• You are an expert at organizing and prioritizing
• You are passionate about teamwork and integration
• You have excellent communication skills
• You have a reputation for forthright and assertive

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Who you are
You are Solution driven.
You are Innovative.
You are flexible in tactical execution.
You have experience in diplomacy.
You are an orator.
You are an excellent writer and communicator.
You are initiative orientated.
What you’ll have done before

Baseline:

• NQF Level 7 (Degree in Business Administration, Social Sciences or related)
• 5 years’ experience in Government Relations or Corporate Affairs environment
• 3 years Stakeholder Engagement experience (operating in a strategic role)

Advantageous:

• CRM system knowledge
• Professional accreditation in Public Relations or Marketing association

Exciting Challenges you might face in the role

• Effectively manage volatile situations, unreasonable demands from stakeholders and erratic requests from communities.
• Pressure situations.
• Report writing.
• Presentations in public.
• Conflict resolution.

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Who You Are

• You have strong interpersonal, communication, problem-solving and analytical skills
• You are committed to delivering quality outputs, with a high concern for accuracy and attention to detail
• You are team orientated and customer focused
• You work well under pressure, with little or no supervision, and display excellent time management skills
• You have a reputation for performing above expectations

What You'll Have Done Before

Baseline:

• NQF Level 6 (Diploma in Accounting)
• Minimum 5 years’ experience performing accounting reconciliations
• SAP experience (FI module)

Advantageous:

• NQF level 7 - Degree in accounting
• Previous experience with bank, vendor or GL recons

Exciting Challenges You Might Face in the role

• Gain a deeper understanding of vendor, bank and other GL accounts processes from a specialist point of view
• Collaborate with various stakeholders [internal and external] to ensure that accurate data is timeously recorded
• Deliver excellence, amidst tight deadlines

What You'll Be Doing

Perform reconciliations

• Ensure that reconciliations are performed monthly and that reconciling items are followed up on and resolved enabling accurate accounting records

Perform month end and year end activities

• Ensure that the month end and year end activities and processes are followed, and deadlines are met enabling a smooth period end close and audit process

Accounting activities

• Ensure that all accounting journal entries are processed timeously and accurately.
• Ensure daily bank accounting activities are timeously captured, reconciled, and cleared.

ACB Monitoring

• Monitoring daily collections, ensuring all collections are actioned and follow up with stakeholder.

Query logging and resolution

• Ensure that all queries are logged and resolved within the set SLA.

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Who You Are:

• You are an open communicator
• You are able to build relationships with stakeholders
• You have the ability to analyze data
• You are organized and task orientated
• You have a good understanding of project management
• You have a reputation for integrity
• You can successfully hold crucial conversations

What you have done before:

Baseline:

• NQF Level 7 (Degree in BSc/Engineering/Information Systems, Computer Science or related)
• 5 years experience in a Business Process Analysis & Project Management (working on complex projects in Financial Services/ Retail/ Manufacturing or FMCG environment);
• High level of competence in MS Office, MS Visio & ARIS
• Proficiency is using MS Office
• Exceptional problem-solving skills

Advantageous:

• Lean Six Sigma Certification (Green Belt)
• Project Management Professional Certification or equivalent Project Management Certification
• Ability to work successfully in an ever-changing environment and navigate ambiguity.

Exciting Challenges you might face in the role:

• Applies knowledge in a challenging marketplace to advance the organisation’s profitability goals
• Supporting the strategy of the entire Retail network including Foodvenience strategy
• Being responsible for multiple projects and having the ability to multi-task
• Engaging with stakeholders at every level within this role
• Seeing projects in completion

What you’ll be doing:

• Managing status of every project
• Identifying bottlenecks and finding solutions them 
• Building relationships with the dealers and all stakeholders (Internal and External)
• Project Proposal writing
• Determining Project Feasibility
• Research and Data gathering 

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What you've have done before

Baseline

• NQF Level 7 (Degree in Information Systems/ Commerce)
• 8 years’ experience in Payment Systems environment
• Knowledge of Commercial/ Sales business

Advantageous

• Banking systems experience
• Experience in payment solutions

What you'll be doing

PAYMENT SOLUTIONS OWNERSHIP

• Manage all existing payment solutions including EDC, 1Card (International Business), Buddy App (Namibia)
• Take ownership of all new systems and solutions post implementation (Mobile Digital Payment Solutions)

SYSTEMS TRAINING

• Ensure capability identifying training needs and provide training on existing systems to ensure development and implementation

SYSTEMS DEVELOPMENT

• Collaborate with IT for development and manage the roll out where additional functionality is required from existing systems
• Prioritise existing systems/products feature backlogs and improvements
• Lead scrum teams that focus on existing product enhancements and deliver as required

STAKEHOLDER MANAGEMENT

• Manage interfaces with internal and external stakeholders (IT, sales, innovation teams, vendors and customers)