Available Jobs at GVI

WHAT YOU’LL BE DOING

• Generate high-quality contact lists to support the scheduling of meetings and the development of partnerships.
• Send professional outreach emails, make calls, and use other approved communication channels to engage new leads.
• Conduct outbound outreach to universities and potential partners to identify the most relevant contact person for partnership discussions.
• Work closely with the Outreach Manager to refine outreach processes and maximise the number of meetings and partnerships secured each week.
• Build and maintain accurate lead and account databases on Salesforce.
• Provide flexible support to the wider Outreach Team as required to help achieve collective year-end targets.

WHAT YOU BRING TO THE TEAM

• Clear, confident communication skills(both written and spoken) to connect with university contacts via email and phone.
• Highly organised and self-motivated, with the ability to manage multiple leads and priorities simultaneously.
• Tech-savvy and quick to learn new tools, with CRM experience (Salesforce experience preferred).
• A proactive, solutions-focused mindset, always looking for smarter ways to work and improve processes.
• Previous experience in outreach, lead generation, telemarketing, or sales support.
• Research skills for identifying and verifying key contacts within organisations.
• Familiarity with the higher education sector or student-focused initiatives (advantageous but not essential).

Bonus if you also have:

• Experience working with global markets.
• Experience working on Trello or other project management platforms.
• A background in social enterprises, education, or volunteering.
• International travel experience.

WHAT'S IN IT FOR YOU

• Basic salary: R13 000 - R15 000 per month
• Commission
• Generous leave policy + half-day Fridays every quarter.
• Opportunities for growth within a global organisation.
• Flexible, collaborative, and fun culture.
• Regular connection with our leadership team and CEO.
• Access to in-house wellbeing support.

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THE OPPORTUNITY

• This position presents the right candidate with a phenomenal opportunity for growth. You’ll gain experience and exposure across an international business portfolio, with ongoing mentorship and professional development opportunities geared to help you progress quickly. 
• If you’re innovative and take the initiative, there’s no limit to how far you could go within the Second Nature brand portfolio. And with opportunities for travel and a remote-first working policy, you can see the world along the way. 

WHAT YOU BRING TO THE TEAM

• Tech-Savvy, Resourceful & Proactive: You’re comfortable navigating digital tools and software, and you use them to work smarter - not just faster. You’re confident exploring features, learning as you go, and finding your way around before asking for help - because you see technology as a tool to help you succeed, not a hurdle to avoid.
• Communication: Exceptional written and spoken English, with highly effective communication skills.
• Relationship Builder: You love people and thrive on engaging and connecting with others.
• Detail-Oriented: You have an obsessive attention to detail, and complete your work with accuracy and efficiency.
• Problem Solver: You’re calm under pressure, great at anticipating the needs of clients, and you’re good at anticipating challenges before they become problems. 
• Organised & Self-Motivated: Able to juggle multiple leads/accounts independently with consistent excellence.

Bonus points for:

• Experience in relationship/account management, with a proven track record of customer satisfaction and retention.
• Experience on Salesforce (not essential) 
• Experience working with North America and EMEA markets.
• Background in the educational travel industry or as a travel consultant.
• International travel experience.

WHAT'S IN IT FOR YOU

• Basic salary of up to R25,000 ZAR per month
• Commission (earn more by making an impact)
• Generous leave policy + half-day Fridays every quarter
• Opportunities for growth within a global organisation
• Flexible, collaborative, and fun culture
• Regular connection with our leadership team and CEO
• Access to in-house wellbeing support

WHAT YOU’LL BE DOING

• Champion Client Satisfaction: Become obsessed with the client experience, anticipating challenges and owning solutions to ensure every trip detail exceeds expectations.
• Cultivate Lasting Relationships: Build strong rapport to establish loyalty and ensure participants consider World of Difference a trusted partner.
• Masterful Project Coordination: Oversee the entire group travel process from contract to delivery, coordinating seamlessly with internal operations, sales, and business development teams.
• Bridge Communications: Act as the vital link between our participants and internal departments, ensuring clear understanding of requirements and deliverables.
• Proactive Problem Solving: Anticipate client needs and address potential challenges proactively, maintaining high levels of satisfaction.
• Support Growth & Impact: Collaborate with sales and business development through offering tailored solutions and supporting new business meetings where required.
• Manage Pre-Departure Support: Assist travellers with documentation collection, payment chasing, expectation management, and host engaging webinars.