Available Jobs at Hollywoodbets

Responsibilities

• The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. The successful incumbent will be responsible for managing front desk operations, providing administrative support, coordinating office activities, and maintaining effective communication across departments.
• The ideal candidate plays a key role in upholding the company’s image through excellent customer service, efficient handling of inquiries, and ensuring smooth day-to-day office functioning.

You Bring

• 2-5 Years Reception / Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.
• Computer Skills/ Microsoft Office.

A Bonus TO Have

• Reception/Office Administration Certificate.

What You’ll Do For The Brand:

Front Desk Management:

• Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
• Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
• Maintain a tidy and welcoming reception area.
• Ensure punctuality by being on duty timeously between 07:30-17:00

Administrative Support:

• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Prepare and distribute internal communications as needed.

Office Coordination:

• Monitor and order office supplies to ensure stock levels are maintained.
• Liaise with internal Team Members for office maintenance and repairs.
• Support other departments with ad hoc administrative tasks.

Security and Compliance:

• Maintain visitor logs and issue access passes.
• Ensure 100% compliance with company policies and procedures.
• Ensure 100% compliance with health and safety protocols at the front desk.
• Report any suspicious activity or security concerns promptly.

Customer Service:

• Provide accurate information to clients and staff.
• Handle queries and complaints with professionalism and escalate when necessary.
• Exercise discretion with sensitive information and maintain confidentiality at all times.
• Uphold the company’s image and values in all interactions.
• Growth and new markets/products
• Assist with ad hoc duties.
• Assist with company promotions and attending functions and advertising if and when required.
• May be required to wear promotional attire if need be.
• Adhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

Apply Before 12/11/2025

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Responsibilities

• We have an amazing opportunity for Housekeeping , based in Western Cape! Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is in a clean and orderly condition at all times. 

You Bring:

• Housekeeping experience

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clean and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

Apply Before 12/11/2025

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Responsibilities

• We have amazing opportunities for Senior Marketing Coordinators. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for the coordination of all marketing activities and responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects, and ensures company messages are consistent. Oversees the marketing assistants. 

You Bring:

• Valid drivers license 
• 2-3 years Administrative Management 
• 2-3 years Operations Admin or Support 
• 2-3 years Marketing experience 

A bonus to have:

• Diploma/Degree and or Business Management Degree

What You’ll do for the Brand:

• Implements marketing and advertising campaigns by assembling and analyzing strategy objectives and sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.
• Prepares marketing reports by collecting, analyzing, and summarizing reports.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports regional marketing teams with major campaigns.
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Monitors budgets by comparing and analyzing actual results with plans and forecasts.
• Create, deliver, edit, and optimize marketing materials.
• Ensure that messages are supportive of and consistent with marketing strategies.
• Provide support to marketing department.
• Coordinate flow of information and communication and disseminate it according to plan/strategy.
• Create thought leadership materials.
• Research media coverage and industry trends.
• Develop fresh story ideas.
• Conduct extensive media outreach.
• Improve communication efficiencies within company.
• Management and coordination of special projects 
• Works directly with senior management on projects
• Management of advertising in print, TV and online
• Identify branding and partnership opportunities as well as new business opportunities and branding roll out (containers, taxi ranks, billboards, radio, newspaper etc.) 
• Advise on improving promotions and personalizing for specific brands/outlets/markets
• Manage formal and informal partnership with suppliers, customers and other companies 
• Train new team members and ensure that all employees are up-to-date on current marketing standards and procedures.
• Delegation of tasks and deadlines
• Set marketing budget and create projects, direct resources, and establish benchmarks that ensure budget goals are met.
• Management of junior marketing team and intern

Other

• Ability to work under pressure and in a fast-paced growing environment.
• Will be required to travel 
• Manage Team
• Excellent verbal, written, and interpersonal communication skills
• Excellent verbal, written, and interpersonal communication skills

What You’ll Bring to the Team: 

• Good communication and Interpersonal skills.
• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and show initiative at all times.
• Ability to work under pressure and still produce good quality results timeously.
• Excellent presentation and reporting skills.

Apply Before 12/09/2025

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Responsibilities

• We have an amazing opportunity for an Area Manager (Mobile), to be based in Pongola, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license.
• Management Experience (minimum 12 months)
• Computer literacy (MS Word, Excel, PowerPoint, MS Outlook

A Bonus To Have:

• Diploma/Degree.
• Project Management experience 

What You’ll Do For The Brand:

• Regular visits to key outlets and branches to ensure mobile branding is visible and in good condition and discuss stakes growth. 
• Identify potential new outlets for top-up voucher distribution. 
• Monitor the condition of all branded outlets, taxis, billboards, walls, and other marketing collateral 
• Identify strategic areas for mobile activations. 
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced. 
• Control and manage company assets in the area such as vehicles, gazebos, speakers, branding, etc. 
• Work closely with the Regional team to roll out regional campaigns in key outlets and branches from start to end. 
• Ensure marketing material is available and in good condition for CSI handovers at Regional and Area campaigns, events, and promotions. All campaigns/events/promotions should be completed successfully and professionally.
• Measure the effectiveness of promotions (ROI), Use Promo Tracker to measure the effectiveness of the promotion or events. 
• Identify potential area marketing plans to grow the mobile footprint and acquire new customers. 
• Management and accountability for stock which includes stock orders, daily stock counts, and reports thereof. 
• Management of team salaries and time and attendance, ensuring it corresponds with OPUS. 
• Responsible for team management, recruiting, interviewing, setting direction/ daily targets, conducting performance reviews, and conducting the day-to-day people management functions such as shortages, IR functions, Poor Performance Management, and Development of Team Members. 
• Ensure that all Team Leaders and sales agents receive full training before the commencement of duties. 
• Weekly completion of Moodle, Bet Strike, Voice Note Training, and Trainers on Wheels. 
• Submit Daily Reports. 
• Any other related duties that might be required. 

What You’ll Bring To The Team:

• Stays attuned to the needs of the market and developments. Complete regular competitor analysis to ensure you are ahead of the game.
• Excellent People management skills.
• Follows through and delivers results despite obstacles.
• Able to Manage, control, and execute high-impact projects through sound project management practices. 
• Identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Understanding of the operating systems and software platforms.
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes

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Responsibilities

• We have an amazing opportunity for a Team Leader to be based in Pietermaritzburg. Do you think you have what it takes to be our newest Purple Star?

You Bring 

• 12 months within the Gaming or Betting industry

A Bonus To Have: 

• Diploma/ Degree/ NQF 4 Learnership
• Valid Driver’s License.
• 1-2 Years leadership experience.

What You’ll Do For The Brand:

 Branch Growth 

• To ensure achievement of targets within your areas in accordance with branch budgets. 
• Drive business results by creating an open dialog with your guests to educate them on all your branch products. 
• Ensure betting boards are updated timeously. 
• Updating of memos, card changes, results and scratchings which occur throughout the day. 
• Be knowledgeable on all game rules, odd and pay-outs. 
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit. 
• Taking customer bets where applicable. (A requirement in express Branches) 

Cash Administration 

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. 
• Educate team members on all FICA Compliance. 
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable. 
• Ensure team member are issued with correct floats at the end of their shift. 
• Interim checks must be done within the course of the day with team leader on duty. 
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report. 
• Recovery process must be managed in line with processes/procedures. 
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim. 
• Record the guest’s details and I.D number to validate payment after 90 days. 

Branch Reporting 

• Ensure that daily newsflashes provide a high level overview of the operations for the day. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages. 
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage. 

Security Management 

• Be aware of your surroundings when opening and closing the branch. 
• Ensure all security factors are adhered to when banking is conducted. 
• Be aware where all panic buttons are placed within your branch. 
• Ensure all camera’s inside and outside the branch are all in working order. 
• Manage all security aspects in the branch. 
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements.
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team: 

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills. 
• Demonstrate good financial management skills. 
• Excellent people management skills. 
• Customer service and orientation experience. 
• Must be able to identify, analyse, organise, and solve problems. 
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 12/12/2025

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Responsibilities

• We have an amazing opportunity for a Sales Agent to join our team in Pretoria, Gauteng Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base.
• Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

A Bonus To Have:

• Prior work experience as a promoter or in a similar role
• Excellent customer service skills

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Actively promotes and sells products or services
• Pay full attention to what other people are saying, take time to understand the points being made, ask suitable questions.
• Articulate thoughts and express ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to gain understanding
• Driven to meet or exceed required business targets and objectives as quickly and efficiently as possible
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Understands the different betting markets and products

Apply Before 12/05/2025

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Skill Set

• Administration

Responsibilities

• Auditing Declarations from branches on the “End of Days”.
• TUV reconciliations.
• ATM reconciliations.
• Credit Card reconciliations.
• Ithuba reconciliations.
• Deposit reconciliations.
• Withdrawal reconciliations.
• Manual transactions reconciliations.
• Auditing receivables (credit card or other).
• Any other declarations/transaction retail or ibranch.
• Perform cash counts.
• Perform audits around paperwork and daily recons.
• Ensuring shortages, a transposed onto the recovery Masterfile’s.
• Ensuring shortages are escalated and followed up with weekly.
• Collect and analyze data.
• Establish recommendations for the information collected .
• Perform research and development as required.
• Perform audits around paperwork and daily recons.
• Determine compliance with policy and procedures.
• Stock counts and fixed asset counts.
• Checking and reconciling of tickets at branch level.
• Reporting daily observations to relevant people.
• Assisting the branches and/or relevant department to clear queries.
• Reporting to management.
• Reconciliation of pastel accounts.
• Ad hoc tasks and requests.

Qualifications

• 1-2 administrative experience advantageous.