Available Roles at SGS

Job Description

PRIMARY RESPONSIBILITIES

• The Chemist will be responsible for all analysis of samples in the most accurate and productive way and timely as per relevant Test Method Instruction, assist the Section Manager in ensuring compliance with the SGS Laboratory Quality Manual as well as Health and Safety Procedures.

SPECIFIC RESPONSIBILITIES

Technical

• Analyzing of all analytical samples for specific analysis using the correct procedures and / or methods.
• Technical accuracy of results is monitored and remedial action is taken when necessary and data is recorded(Evaluation of analytical results)
• Update internal findings, improvement request and keep minutes of internal meetings
• Reports are generated detailing analytical results, and can include opinions and interpretations
• Verifying of instruments.
• Assist with the maintenance of instruments and apparatus.
• Must have workable knowledge to calibrate and perform minor maintenance of laboratory and preparation equipment.
• Diagnose all suspect results and assist in rectifying the problem whether it is equipment or analytical.
• Responsible for reporting opinions and interpretations as per SGS High Level Quality Procedure

Administration

• Calculate test results as per standard format and / or procedures.
• Report results within the time frame specified.
• Report any apparatus or equipment which, to your knowledge, is not functioning correctly to the Section Manager.
• Calculate all test results in a standard format as per relevant Test Method Instruction for each workstation.
• Transfer data from the instrument to LIMS
• All analytical data and calculations shall be made traceable and stored in the relevant files for that purpose or LIMS.
• Recording and filing of all equipment records for Quality purposes.
• Sample disposal
• Verify test results against control samples and charts.
• Re-analyze analysis samples when control results are not within the control charts limits.

General

• Assist with changing of gas cylinders.
• Overseeing the cleaning of the laboratory and immediate working area.
• Ensure that quality procedures are complied with.
• Ensure compliance with the Laboratory Health and Safety Act.
• Perform duties on all relevant workstations as required by the shift workload.
• Must be willing to work overtime whenever necessary.
• Assist on any lower or above level when necessary.
• Supervisor skills and computer literacy would be advantages.
• Assist with the training of new staff / operators on new methods and / or procedures.

Supervising

• Supervisor skills and computer literacy would be advantages.
• Assist with the training on new methods and /or procedures.
• Control the time keeping on the shift.
• Plan leave in such a way that overtime is kept to a minimum.
• Check on daily staff attendance and address any problem timelessly and Pro-actively.
• Ensure that there are sufficient Staff members on shift.
• Shift take over will only take place in the Laboratory building.

Production

• Plan leave in such a way that overtime is kept to a minimum.
• Check on daily staff attendance and address any problem timelessly and Pro-actively.
• Ensure that there are sufficient Staff members on shift.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

COMPLIANCE & AUTHORITY  

• Compliant to all SGS QH&S and HR Policies and Procedure
• Responsible for daily safety and health of site employees (or those reporting to this site) on behalf of SGS upper management and for raising issues to SGS upper management where required
• Ensure all people at the site are adequately inducted in safety and health for each area they are expected to work in
• Ensuring safety and health inductions are carried out, documented and are relevant to the workplace
• Ensuring all safety and health information, materials and resources are disseminated throughout the workforce as required.
• Ensure all people at the site (or reporting to the site) have the skills, knowledge and ability required to undertake their work safely
• Ensuring the whole site is kept up to a good standard of housekeeping at all times
• Ensuring emergency plans are in place and practiced at regular intervals and that all emergency equipment is in place and is ready for use at any time
• Responsible for the site’s performance in terms of injuries, illnesses, near misses and incidents
• As far as able, prevent injury, manage injuries and facilitate early return to work programs at the workplace.

Qualifications

Education

• Minimum BSc or N Diploma in Chemistry.

Experience

• On the job training will be provided as well as formal training.
• At least two years laboratory experience with a Diploma or 5 years laboratory experience, preferably in a testing laboratory environment.
• Computer Literate in LIMS, Word and Excel.

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Job Description

MAIN PURPOSE OF THE JOB

• To provide a reliable and courteous transportation service with safety as a top priority.

RESPONISIBILITIES

• Perform various tasks relating to the transportation of passengers and/or equipment.
• Perform deliveries as and when required.
• Operate and maintain vehicle and records
• Adhere to all quality and safety requirements of the SGS management system.
• Perform any other reasonable tasks as assigned by direct line manager.
• Ensure that the vehicle and/or trailer is not damaged in any way before using said assets and meets the legal requirements
• Ensure that the vehicle and/or trailer is not over loaded at any given time
• Managed time properly
• Report all damages that occurred immediately and complete & submit an incident report within 24 hours.

SPECIFIC AUTHORITIES

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• To refuse a person without the required license and authorization from management to operate the vehicle assigned to you.

Qualifications

​​​​​​Education

• Grade 12 advantageous
• Valid Truck Driver’s License

Experience

• At least 3 years driving experience

Competencies

• Good knowledge of the Gauteng region
• Procession of and continuous renewal of required license to operate vehicle
• Ability to read maps
• Ability to read and write
• Good communication skills
• Professional

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Job Description

Primary Responsibilities

• The Trade Centre Analyst will be responsible for interacting with key accounts to ensure high customer satisfaction and service quality. Processing of inspection requests. Serving as liaison between SGS and client, providing / addressing all client needs. Ensuring Certificate of Conformity Issuance as per country standards

Specific Responsibilities

• Ensuring Service Request registration and, when applicable, creating hard files with relevant documents.
• Validating external parties in countries under their administration when file is processed in Operations system.
• Reviewing accuracy and completeness of Requests for Inspections.
• Transmitting all the relevant documents pertaining to respective contractual requirements to Certification Center for processing.
• Receiving necessary Conformity Assessment Instructions from Certification Center
• Requesting exporters and or producers the quality and transaction documents instructed by Certification Center.
• When applicable, monitoring of inspection execution, sampling, testing, eTrade Centre.
• Generating Doc-It requests and follow up with exporter for payment. Registration of payment.
• Contacting with trade for resolution of discrepancies, requests for additional information.
• Monitoring and resolving Blocking Actions under Trade Centre/SA role and follow-up with the trade for capturing of missing information for Certificate of Conformity processing, ensuring timeliness of certificate issuance.
• When applicable, printing out Certificate of Conformity in Security paper and delivering to client.
• Ensuring that amendments of Certificate of Conformity are duly approved and corrected.
• Follow up with Liaison Office / Exporter for acceptance from importer / authorities of importing country in case of discrepancies observed during certification process.
• Ensuring that proper Certificate of Conformity replacement procedure is followed when exporter reports Certificate of Conformity loss.
• Complying with Quality Management System procedures, Country Instructions and other relevant instructions.
• Assist in the maintenance of the Quality Management System.
• Handle day to day operations in a timely, complete and proper manner
• Ensure orders are entered and managed using the group sanctioned systems
• Manage all documents and client communication using Group sanctioned tools
• Ensure correct procedures are adhered to
• Prepare regular job status report and communicate to Trade Centre Manager
• Ask for more business while interacting with customers
• Constantly strive to deliver outstanding services
• Act upon client feedback
• Manage timely trouble shooting and assist customers as necessary
• Ensure availability to customers
• Build and foster collaboration with internal teams involved in service delivery
• Identify, act upon and follow up client reported issues and inform the sales, operations and KAM teams as appropriate
• Constantly listen to the voice of the market
• Proactively keep in touch with the client base to strengthen relationships and ensure retention
• Exceed regular service level and provide extra-mile support
• Be abreast of SGS new products and services and propose them to customers and appropriate
• Go beyond clients’ core business to identify new opportunities
• Act upon or forward business beyond sphere of influence to the sales team
• Promote a positive image of SGS
• At all times, adopt a safe behaviour by exercising due regard for the health and safety of SGS employees and clients, in line with SGS Policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct
• Ad hoc assignments
• Adhere to all quality and safety requirements of the SGS management system
• Perform any other reasonable tasks as assigned by direct line manager

Qualifications

Education

• Grade 12
• Relevant University Degree or equivalent professional Qualification – and/or 3 years proven experience in the sector or within the company in the functions, knowledge, skills and experience sufficient to be recognized as a qualification through Recognition of Prior Learning

Experience

• Minimum 2 years trade experience in import / export business
• Experience in SGS TFS services is an advantage
• Valid driver’s license & reliable vehicle