Available Roles at Sun International

Job Description

• The IT Cloud Specialist is responsible for managing, optimizing, and securing the cloud infrastructure to support business operations and scalability. This role focuses on hands-on administration of core Azure services, including Virtual Machines, Application Gateways, Load Balancers, Azure Kubernetes Service (AKS) clusters, and Storage Accounts.
• The incumbent will also handle broader operational and architectural components such as networking, security, monitoring, resource management, and FinOps-driven cost optimization.
• This position requires a proactive approach to ensure high availability, cost efficiency, and compliance in a dynamic cloud environment. Ideal for a mid-to-senior level professional with strong Azure expertise who will be reporting to the IT Infrastructure Manager.

Core behavioural & Technical / proficiency competencies:

• VM & Compute Management
• Cloud Networking
• Kubernetes & Container Administration
• Cloud Security & Identity Management
• Monitoring & Performance Management
•  Cloud Cost Management (FinOps)
• Infrastructure Automation & IaC
• Deep customer and market understanding
• Responsive to customer feedback
• Demonstrate end to end ownership for resolving customer problems
• Accountability
• Continuous improvement
• Transparency
• Collaborative and a team player
• Clear communicator
• Takes ownership

Job Requirements

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Required: Microsoft Certified: Azure Administrator Associate (AZ-104).
• Preferred: Microsoft Certified: Azure Solutions Architect Expert (AZ-305), Azure Security Engineer Associate (AZ-500), Azure Network Engineer Associate (AZ-700).

Experience:

• 3+ years in cloud administration. Hands-on experience managing production environments with the specified services.

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Job Description

• The Digital SEO Specialist: Sun Bet will be responsible for creating, presenting and producing outstanding, meaningful, quality and relevant content from conceptualisation to publication (pipeline of brainstorming, assignment, production, editing, publication, reporting and analysis) within the scope of the brand and creative brief supplied for multi-touch point communications with the aim of creating entertaining and inspiring campaigns that create energy and momentum to drive increased traffic resulting in increased sales, share or brand building results.
• This will include search engine optimisation plans, analyses, implementation and reporting to maximise the company’s organic search results, expand Sun Bet’s online digital audience and help grow online revenue.

Job Requirements

Qualifications

• 3 Year Bachelor’s Degree, preferably in marketing, communication, English, journalism
• GAIQ certification (Google Analytics Certification) is an advantage
• Copywriting certification

Experience

• 6 years’ experience working within a digital role as a copywriter with 3 years’ as an SEO Specialist
• A proven track record of success producing digital content
• Experience targeting specific goals, focused metrics and KPIs when providing input to the SEO strategy
• Experience in the use of SEO Tools and Google Analytics for measuring and reporting
• Exposure / knowledge of the sports betting and online gaming industry is a strong advantage

Skills & Knowledge

• Evaluating information (Analysing, Conceptualising)
• Innovating
• Initiating
• Integrating
• Emotional Maturity
• Business & Financial Acumen
• Applying Expertise and Technology
• Organising & Planning
• Managing Customer & Stakeholder Relationships
• Sports Betting & Online Gaming Marketing & Promotional campaign management
• Reporting and business analysis skills
• Application Tools  - SilverPop, Smartico, SMS provider: Panacea Mobile
• Communication legislation (POPIA/CPA/WASPA)
• Project management skills
• Strong verbal and written communication skills
• Proficiency in the use of Google Analytics, Webmaster and other Analytic tools;
• Advanced proficiency in MS-Office Suite (Word, Excel, PowerPoint, Outlook, Adobe)
• Advanced knowledge of SEO best practices
• Keyword research
• Basic Coding knowledge (HTML) and experience with popular content management systems
• Web Analytics and architecture
• Digital Marketing
• Copywriting

Key Performance Areas

• Collaborate with graphic designers to receive and prioritise briefs and promotional requests aligned to SEO and business goals; and deliver each element of the campaign to brief
• Understand market segment, SEO, social media, digital marketing industry trends, customers characteristics and online preferences to inform changes
• Develop plans for generating meaningful and innovative content to drive increased traffic, engagement and brand visibility in line with business requirements and SEO goals
• Conceptualise, construct and plan concepts, storylines and layouts for solutions, ensuring content remains fresh and exciting
• Liaise with business with regard to concepts, ideas, deadlines, and promotional requirements
• Brainstorm, design and deliver content in written form, monitoring all elements of projects from presentation through to completion
• Brief electronic, print and activation production to ensure idea is executed and delivered to its best potential
• Participate in content meetings, creative briefings, brainstorm sessions and status meetings, obtaining feedback and approvals on final content

Produce general copywriting to support designs and marketing content including:

• Promotional content: gaming promotions, events, advert banners, accommodation special offers, experience special offers and wine and dine special offers;
• Promotional copy for SunBet emails;
• Promotional and enticing copy for advertising campaigns
• Develop, create and deploy content across multi-touch point communications.
• Schedules and updates relevant content on various platforms ensuring that content remains innovative and fresh and meets business requirements

Create and implement SEO plans across all digital assets and platforms including focusing on:

• mobile
• keyword strategy,
• page purpose,
• on and off-site link plans (including influencers and ambassadors)
• social,
• SEO targeting,
• SEO content for all digital assets
• Detail and communicate SEO framework and objectives that complement overall marketing strategy and business objectives
• Implement daily SEO – including checking link profiles, reviewing copy, keyword research
• Promote both off-site and onsite activities and interaction with other websites to build ranking, profile and traffic
• Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities
• Recommend and optimise changes to website architecture, content, landing pages, linking etc to improve SEO positions for target keywords
• Assist with the development, accessibility and implementation of content via social communities and blogs
• Conduct web and digital analytics and align with business and marketing strategies
• Plan, execute and measure the success of SEO project / initiatives
• Monitor and administer web analytics dashboards, reports and keyword reporting tools, and point out key areas of importance in accordance with business objectives
• Monitor and evaluate search results and search performance across the major search channels
• Research competitors and benchmark
• Complete all reporting on SEO results including Campaign reporting; Web analytic reporting, SEO ranking reports
• Maintain regular communication with the digital team and management on project development, timelines, and results
• Work with IT development, editorial and marketing teams to drive SEO content creation in line with SEO best practices
• Develop and sustain strong professional relationships with key internal customers as well as external suppliers
• Act as a resource on special projects and provide project support as required by the digital team
• Project co-ordination / project management from inception to completion 

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Job Description

• Responsible to perform and supervise (when necessary) daily Electrical repairs, installations and troubleshooting of Electrical equipment and systems across the business unit according to legislation and standards, including the installation and maintenance of wiring, lighting systems and Electrical components, such as transformers and circuit breakers.

Key Performance Areas  

Maintained Electrical Systems & Equipment

• Check in with the services office for scheduled jobs after the completionof each job and at the end of each workday.
• Responsible for time management of jobs scheduled each day.· Prepare necessary tools and PPE for the day ahead.
• Respond to requests relating to electrical equipment and systemsinstallations, repairs and upgrades in line with scheduled repairs andpreventative maintenance plans.
• Conduct investigations and diagnose system or equipment faults.
• Troubleshoot and complete repairs in line with identified faults.
• Set up wiring and electrical systems to specification and standards
• Test the installation of a new electrical systems, to ensure its properperformance, and locate shorts and system breaks.
• Locate the source of the problem, and repair or replace the wiring andconduits as needed.
• Inspect and audit electrical supplies, machinery and systems andaddress any risk areas and check compatibility and safety of the components.
• Install conduits and run electrical wiring to feed switches, circuit breakerpanels and relays. 
• Keep management up to date and feedback on status and challengeswith regards repairs and installations.
• Store and secure parts and tools needed in line with regulations and SOPs.

 Electrical Compliance

• Inspect and test different electrical systems to ensure compliance withsafety regulations·
• Store electrical assets; technical stock and parts in line with regulations·
• Maintain Personal Protective Equipment in line with specifications andregulations·
• Keep up to date with latest trade knowledge and skills in line withupdated equipment and systems; as well as regulations aroundelectrical requirements·
• Keep up to date with policies and procedures for installing, maintainingand repairing electrical equipment or machinery; as well as revisedtesting or installation procedures, and align practices.
• Keep up to date with the handling of various tools including saws,screwdrivers, pliers and knives, as well as the use of power tools, test meters, pipe, threaders and conduit benders.

Shift Supervision

• Completes and signs off on inspections registers for electrical equipment, systems, etc.
• Supervise contractors / junior staff appearance and handling of equipment
• Report and resolve any issues experienced
• Supervise the control of stock and operating equipment as per SOP

Job Requirements

 Education

• 2-Year Diploma / Trade Test as an Electrician. 

 Experience 

• Minimum of 2 years’ experience performing Electrical repairs.
• Supervisory experience is an advantage

Skills and Knowledge

• Preferably registered with the SAFMA / other accredited facilities / engineering bodies
• Ability to work shifts that meet operational requirements
• Physical ability to lift and control relevant machinery, and equipment and mobility to move around as per job requirements
• Maintained Electrical Systems & Equipment
• Electrical Compliance
• Shift Supervision

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Job Purpose

• To prepare and deliver exceptional food and beverage service within the restaurant operations; banqueting operations and / or on the casino floor to ensure that internal (SOP) standards are continuously achieved and professionally executed.

Key Performance Areas

• Prepared Work Area
• Prepare mise-en-place, place settings and any other required checks and preparations for service
• Set-up and break down for functions in line with event requirements and start times (when required)
• Identify issues with regards the outlet’s floor appearance/ functioning of equipment and systems
• Check cleanliness of own section or station
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes ** Resolve or report on any anomalies to the required standards

Service Execution

• Keep up to date with regards food products, trends and cooking methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously
• Place guest orders in the system

Explain menu items

• Make recommendations with regards beverages and menu items
• Interact with kitchen staff respectfully around any special requests
• Deliver food and beverage dishes to customers and present in line with standards
• Be attentive to guest requests
• Clear tables after guests have completed their meal
• Provide billing to guests (where relevant)
• Conduct cash-ups at the end of service (where relevant)
• Leverage opportunities to upsell on promotional items

Customer Engagement

• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Job Requirements

Education

• Grade 12 preferred or Grade 10 (with relevant experience) 

Experience

• 2 years previous experience as a waiter 

Skills and Knowledge

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements
• Behavioural Competencies
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions
• Team co-operation
• Technical Competencies
• Food & Beverage Product Knowledge
• Food Service
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services 

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Job Purpose

• To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed 

Key Performance Areas

• Prepared Work Area
• Prepare mise-en-place, and conduct any other required checks and preparations for service
• Identify issues with regards the bar display and surrounding areas in terms of appearance/ functioning of equipment and systems
• Stock bar for service
• Check cleanliness of own section or station
• Service Execution
• Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously and place in the system
• Explain menu items and make recommendations with regards beverage menu
• Mix drinks and present beverage in line with guest order and outlet standards
• Be attentive to guest requests
• Clear glasses after guests have completed their drinks
• Provide billing to guests
• Conduct cash-ups at the end of service
• Complete beverage stock sheets each shift
• Leverage opportunities to upsell on promotional items
• Bar Standards
• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift
• Customer Engagement
• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times 
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary 

Job Requirements

Education

• Grade 12 preferred or Grade 10 (with relevant experience) 

Experience

• 2 years previous experience as a bartender 

Skills and Knowledge

• Work conditions and special requirements 
• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements
• Technical competencies
• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Core behavioural competencies
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions 
• Team co-operation