Available Vacancies at Sabenza IT

Essential Skill Requirements:  

• Expertise in API and ETL development
• Git development branching strategies and development approaches
• CI/CD pipeline development using Code Build and Github Actions
• Test driven development, Unit Testing, Functional Testing, Code Coverage
• Terraform and IAC deployments; PySpark pipeline development
• Knowledge of multiple database types such as structured and unstructured databases
• Linux scripting and environment usage
• AWS Development Skills and proficient in programming (Python(preferred) or Java or SQL)
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Required Qualifications:

• Relevant IT / Engineering Degree
• 5+ years’ experience in Python (decorators, advanced class manipulation, dependency injection etc)  (essential)
• 5+ years’ experience in AWS (API Gateway, Lambda, Dynamodb, Fargate, EMR, Glue, Athena, IAM etc) (essential)
• 5+ years’ experience in software development
• 5+ years’ experience in SQL (advantageous)
• AWS Certified Developer Associate / Solutions Architect (advantageous)

go to method of application »

Essential Skills requirements:

• Good working knowledge of SAP APO/PP/MM customizing: setting up /customizing of Process Chains, batch job variants, Core interface integration models, custom tables and master data chains to suit specific markets within ATLAS and WIT
• Supply Chain planning tools and methodologies.
• Expert knowledge of Demand Planning module
• Expert/Working understanding of the Material Planning process, i.e., MRP- replenishment, stock ordering, inventory management, Purchase requisition/order creation and order proposal generation and interfacing to planning and ordering tools
• Expert knowledge of the core interfaces and operational activities i.e., housekeeping, daily monitoring, batch job monitoring and queue monitoring.
• Expert trouble shooting skill to handle Incidents and user tickets within the Business SLA.
• Working knowledge of the supply chain processes, especially around purchasing, imports, materials planning, forecasting and distribution.
• JIRA and Confluence, especially X-ray test suite.
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Responsibilities that successful candidate would need to carry out: (not limited to)

• Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
• Proactively propose solutions to improve the support of (new) business processes.
• Executing the required changes through configuration.
• Interact with consultants of other modules for Integration requirements.
• Preparing test data and documentation, Conducting Unit tests, Regression tests and System Integration security tests including recording of results.
• Preparing User manuals and conducting training to business process owners.
• Planning of go live milestones, planning, preparation and execution of migration, cutover and Go-Live as well as post Go-Live support activities.
• Interaction with clients through meetings, calls and emails.
• Support the troubleshooting, resolving and closing of Production Support tickets within defined SLA’s (Service Level Agreements).
• User interface transactional solutions.
• Analyse and scope End-user authorisation roles.
• Update and maintain documentation as an existing system’s functionality is changed.
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).

go to method of application »

ESSENTIAL SKILLS REQUIREMENTS:

• IT Service Management (according to ITIL), 2nd Level Support
• High Customer Orientation
• Strong understanding of Problem, Incident and Change processes (PIC)
• Some Technical or Support Experience in BI Toolsets, Databases, Data Flows, AWS, Python other Coding Languages
• Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)
• Flexible communication on multiple support channels (ITSM, Teams, email)
• Precise and diligent execution of ops processes
• Working On-Call Duty

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?

• Relevant IT / Business degree or Equivalent experience  
• Minimum 5 years’ experience in Operations

go to method of application »

Key Responsibilities:

• Develop, configure, and maintain SAP solutions using ABAP, UI5, SAP Fiori, and S4Hana.
• Manage and implement Level 1 process integration across various SAP modules.
• Oversee technical and infrastructure integration across multiple technologies.
• Collaborate with cross-functional teams to ensure seamless operations and integration.
• Utilize SAP Solution Manager for monitoring and managing SAP landscapes.
• Apply modern ABAP techniques to enhance system performance and functionality.

Essential Skills:

• Proficiency in SAP ABAP, UI5, SAP Fiori, and S4Hana.
• Level 1 process integration knowledge across multiple SAP modules.
• Level 1 technical integration knowledge across various technologies.
• Strong DevOps experience, including operations, configuration, and development,
• 5-8 years in commercial and/or retail IT applications.

Qualifications & Experience:

• Exposure to SAP Solution Manager is required.
• Modern ABAP understanding is advantageous.
• Experience with SAP MM, SD, WM, and APO is a plus.
• Familiarity with SAP S/4 HANA is advantageous.

go to method of application »

Requirements:

• Information Technology or technical qualification – NDIT or Bachelor’s degree or matric and at least 3-4 years related work experience.
• Demonstrated ability to work with business process models (UML), at least 3 years.
• Solid SQL and XML experience, at least 3 years.
• Experience with scripting languages at least 2 years.
• Proven ability to read system logs and software build scripts.
• At least 3 years working knowledge of the Systems Development Life Cycle (SDLC).

Duties that the successful candidate would need to carry out:

Analysis of all issues raised from Production from the QA team. In this process the following is involved:

• Using the "Remedy Action Request System" ttrack client originating issues
• Accessing data held on DB2 databases
• Working with XML messages flowing in and out the system
• Discussing issues with business owners
• Using the "Client" Defect Tracking System (currently "Atlassian Jira" system)
• Utilising "Client" Support Software
• Analysis of logs in the error queue and initiating resolution with the respective resolver group
• Facilitate resolution of Incidents and Service Requests throughout the lifecycles and across various teams within the specified SLAs/OLAs
• Raising valid "Client" defects and logging required information into the "Client" Defect Tracking system.
• Providing "Client" developers and testers with all information required to replicate and resolve client issues.
• Scripting of datascript and packaging for correcting data in the production system
• As a member of the support team, ensure 24/7 support coverage for client production systems.
• Assist with communication, creation, maintenance, scheduling, and distribution of reports
• When on standby duty according to a standby roaster, taking first call, registering, prioritizing and escalating any issue raised via the different support channels.
• Collaborate with other teams to troubleshoot and restore services in the event of outages
• Participate in Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence
• Creating and submit knowledge articles to knowledge base for reuse.

go to method of application »

Requirements:

• Bachelor’s Degree in Business or related field
• Minimum of 5+ years of experience in Business/Functional Analysis or a related field
• Experience following an agile methodology
• Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
• Exceptional analytical and conceptual thinking skills  
• Telco Experience is preferred

go to method of application »

Required Experience and Exposure:

• ITSM process experience
• System Health check (e.g. backups, server health, integration reporting)
• End user support triage and escalation to L2 users
• Simple user requests (e.g. over the shoulder support, FAQs)
• Service Request processing (e.g. User onboarding)
• System personlisation (e.g. search filters)
• Respond to end user queries (e.g. access level queries, reporting, user-level incidents)
• Respond system event alerts, log faults (e.g. System performance incidents)
• Usability checks (e.g. system responsiveness)
• Create problem records (e.g. for repeat incidents)
• Data Quality checks (e.g. foundation data validation)
• Integration reporting  (e.g. ticket status alignment)
• User attestation reports